2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 1.3K–1.3K of 25.6K

Company Complaints
I believe they took it out of dispute status just like they did before.,,DISCOVER BANK,KS,66062,,Consent provided,Web,2018-06-17,Closed with explanation,Yes,N/A,2938600 1
I believe this account is unverifiable 3
I believe this assumption that collections was representing themselves as an attorney against laws for collection to be correct. A real attorney 1
I believe this entry misrepresents the nature of the account to potential lenders and is negatively affecting my credit profile. A closed account showing a balance can easily be interpreted as delinquent or unresolved 1
I believe this inquiry is a violation of my rights under the FCRA. 1
I believe this is a system designed to prevent customers from adequately addressing discrepancies like this and to dissuade consumers from filing complaints. 1
I believe this reposting is a violation of the FCRA and constitutes harassment. 1
I believe this to be nothing but a clear attempt by XXXX XXXX and her manager XXXX to harass me in a way of retaliation. I had to verify if this back office drama is actually real or just a drama. On XX/XX/2022 I called Citi Bank 's executive office numerous times but their intake team refused to let me speak to an analyst. I was far away from XXXX XXXX. So I visited another nearby CitiBank branch to confirm the validity of this back office drama. The branch is located at XXXX XXXX XXXX XXXX XXXX XXXX XXXX. The female teller said the manager is not present because the manager is managing another branch. The teller said only a female banker is present. However I was told that the banker would not be able to talk to me because she is due for her lunch. I told her I would not take more than 5 minutes but her response was negative. She said the banker has to go for lunch at the exact stated time because that's the bank 's policy. I called the XXXX XXXX branch but the branch manager XXXX did not take my call. I don't know who is playing what game here but I know for a fact that I can not trust your bank any more. So on XX/XX/2022 I finally called your regular customer service line and asked the operator to close my checking account. Not so surprisingly 1
I believe XX/XX/XXXX is the last day I physically sent an email and more documentation But back to the phone Conversations between Citi XXXX card and I in XXXX Citi XXXX card told they were waiting on XXXX XXXX to contact them And that they would put the disputed amount back in a conditional credit. And like I said its still showing that its disputed that the dispute is in progress and then it also says on their website that it should be resolved no later than XX/XX/XXXX and they never gave me the conditional credit by law how long do we have to wait for XXXX international to contact them and how long does Citi XXXX card have to resolve this dispute.Can they just leave it in dispute status forever. This was a fraudulent charge. I am not paying interest on the charge at least only because the card is still on a promo of interest-free 1
I believe XXXX knew it to be an impossible offer for me to meet at this time. 1
I believe you will not be able to provide evidence to the court ( s ) that would relieve your liability for FRAUD 2
i believe. 1
I believe. According to the agent 1
I believed her. 1
I believed I had been enrolled in getting points. A few weeks later 1
I believed I should just allow them to do their jobs and all would be okay. I received no communication from them until by the morning of XX/XX/XXXX 1
I believed I was booking a reservation on the XXXX XXXX XXXX ( XXXX XXXX 1
I believed I was talking with a representative. He then told me all my banking history told me a person under the name of XXXX XXXX initiated a wire transfer for {$25000.00} from my savings account. I went into panic because I don't know that person and I never authorized a transfer 1
I believed my great payment history and relationship with Select Portfolio Servicing XXXX XXXX 1
I believed that EdFinancial would do what it was supposed to regarding autopay so that my loans were paid. Instead 1
I believed that I had fulfilled my obligations and settled any financial matters related to the service. 2
I believed that my accounts with PENFED were closed and there was nothing more for me to do. 1
I believed that Ocwen had made an honest mistake and I immediately called them. I advised them of the discrepancy between the dates on the letter and the dates of the payments. The representative advised that the Trial Offer was correct 1
I believed the card was still in my possession however I was not even asked about my card. I was asked if I received a fraud notification 1
I believed the funds to be legitimate and clean. Based on this understanding 1
I believed XXXX would investigate the matter 1
I bet more than half statistically. I truly believe if I wasnt XXXX XXXX XXXX that they wouldnt have taken the same approach with my account that they have taken. It is my firm belief that I have been discriminated against based on my race ( color ). I am a XXXX XXXX 1
I bet those were all {$200.00} payments. He confirmed that - and it's not that I made a bunch of batch payments - it's that they didn't process them when they received them!,,Alorica Inc.,IL,628XX,,Consent provided,Web,2024-08-06,Closed with explanation,Yes,N/A,9728895 1
I blame him too! 1
I both filed an online dispute again and tried to file a dispute via telephone call 1
I bought my own phone over for your service 1
I bought those tickets without delay and was very pleased with my purchase. It was only moments later that I realized I had been duped. The concert was not going to be performed by the band XXXX 1
I brought the account current immediately 2
I C System Inc. 1
I ca n't be 100 % sure that I wo n't have another interest charge in another month.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
I ca n't provide you with any information on them ''. I told him 1
I ca n't take this anymore.,,JPMORGAN CHASE & CO.,CA,93551,Older American,Consent provided,Web,2015-08-02,Closed with explanation,Yes,No,1498409 1
I ca n't trust they wo n't do it again. If I cancel the card 1
I calculate that the actual balance owed at loan maturity should be around {$5200.00}. I am fully prepared to pay that legitimate amount in full to reinstate or settle the loan properly. 1
I call 1
I call a week later and nothing was arranged and they need 1
I call again XXXX explained the situation and the representative decides to remove the {$130.00} bill again. 1
I call and they are still saying they havent received it. I call XXXX XXXX XXXXXXXX and we do a 3-way call. The two representatives 1
I call chase and talk to XXXX 1
I call in once I receive the delivery confirmation from the carrier ( USPS ) and they would check their mail. 1
I call them back to figure out what has happened. The staff told me that I have to pay for XXXX dollars or so. Actually 1
I called 1
I called ( XXXX ) XXXX and spoke with XXXX 1
I called 5/3 customer service again. 1
I called a XXXX supervisor for assistance. Unfortunately 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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