| I was told that she would send email to XXXX XX/XX/year> Funds still on hold | 1 | 0.0% | XXXX XXXX |
| I was told that since the account was already closed | 1 | 0.0% | in this case Bank of the West |
| I was told that the account would be closed soon. In fact | 1 | 0.0% | only finding that the account was not closed. I called the branch many more times |
| I was told that the bank made a business decision '' to take the {$1400.00} out of my account to pay on the business credit card. I immediately objected and reiterated that this was a company card and had no connection with my personal accounts. I advised the bank that there were several officers in the company | 1 | 0.0% | 2015 |
| I was told that the card had a promotion of 7 months with zero interests | 1 | 0.0% | I was offered a promotional XXXX XXXX Master Card by Bank of America |
| I was told that the case was closed | 1 | 0.0% | I should have received my bonus at latest on XX/XX/XXXX. After not receiving my bonus |
| I was told that the check will be mailed tomorrow. My insurance was to be paid in XXXX. I 'm now in jeopardy of losing my insurance based on this poor processing and poor customer service. I am self-employed and have had to take off from my appointments for the past 2 days to get this resolved. I will have to take off again tomorrow to follow up on my account.,,Ditech Financial LLC,TX,75007,,Consent provided,Web,2016-10-03,Closed with explanation,Yes,No,2144271 | 1 | 0.0% | I 'm on hold for over an hour at a time and then transferred to several departments |
| I was told that the dealership wouldnt be able to process any full buyouts and they couldnt only help with financing or lease termination options. I was basically dismissed with a sheet of paper that I learned was full of misquotes. | 1 | 0.0% | I stepped into the XXXX dealership in XXXX |
| I was told that the decision had been made and there was no reason given and that I could not dispute it. By this time I had suspected identity theft and I specifically asked the Chase representative if she could tell me if there was suspicious activity on my account or suspected identity theft on the account and again she said she could not give me any information. | 1 | 0.0% | I called the general Chase customer service number to verify the authenticity of the letter |
| I was told that the foreclosure was not filed wrongly because it was past the XX/XX/XXXX deadline | 1 | 0.0% | and they claimed they did not receive my documents from XX/XX/XXXX. Eventually |
| I was told that the funds could not be recovered and that I needed to file a police report. | 1 | 0.0% | XX/XX/2025 |
| I was told that the investigation report was the property of NCFU and can not be shared with me and that it would have to be subpoenaed. Their letter stated that I the right to request information concerning their investigation | 1 | 0.0% | I received a letter from NFCU dated XX/XX/XXXX. The letter stated in part |
| I was told that the issue would be investigated and resolved by XX/XX/XXXX? Please note that XXXX was the day that the initial investigation was to be concluded. | 1 | 0.0% | I was notified by American Express |
| I was told that the matter was under investigation. '' Despite these repeated inquiries | 1 | 0.0% | case number XXXX |
| I was told that the matter would be escalated | 1 | 0.0% | there were three additional contacts with NewRez for a total of seven contacts ] that I have notified NewRez LLC / Shellpoint Mortgage Servicing over the past month [ this has now been two months ]. I called your customer service department on XX/XX/XXXX |
| I was told that the notification was placed in the Documents '' section of my Freedom Mortgage online accountsomething I was unaware even existed. | 1 | 0.0% | after still receiving no direct communication |
| I was told that the only possible solution was to visit a Bank of America branch in person in the United States. As of XX/XX/XXXX | 1 | 0.0% | after still being unable to log in |
| I was told that the only thing they could send me is a letter stating that they will not remove the fee | 1 | 0.0% | I asked why she did not call me instead. I was told the reason was that XXXX XXXX '' was unavailable. I asked if XXXX XXXX '' could generate a formal complaint in writing to be submitted to myself and her supervisor |
| I was told that the original case had been closed on XX/XX/XXXX and that no new claim had been filed. I was again informed that nothing could be done due to the XXXX policy. | 1 | 0.0% | requesting an investigation or reimbursement. However |
| I was told that the payment has to be equal to or more than the payment that was returned for {$170.00} in order for the hold to be released. | 1 | 0.0% | in this order |
| I was told that the phone call would be terminated at which time they hung up. | 1 | 0.0% | etc. The current case number I have through Cash App is XXXX. I called back on XX/XX/XXXX and was told the information would be passed to their fraud department once again. Again |
| I was told that the roof rack couldn't be put on the car and the car itself was incompatible with a roof rack and they could not do anything about it. I was able to negotiate to get information for a place that could install it | 1 | 0.0% | I had gotten XXXX after being overseas and was recovering. I told that to the person I was working with yet the would not stop texting me asking when I would pick up the car. Feeling harassed I told them I needed 10 days and to leave me alone. I didn't get left alone. Finally |
| I was told that the statements would not have been delivered to my email | 1 | 0.0% | I am enrolled such that Capital One is instructed to debit minimum amount due from my checking account each month. On XX/XX/2019 an automatic payment was devoted from a checking account and according to Capital One |
| I was told that the tracing number was not enough proof and that I needed to provide a digital check. I explained that my bank said there was no digital check and they asked me to call my bank back to try again to obtain the digital check. I called my bank and was told the same -- there are not digital checks for phone-initiated payments. When I informed Firstmark of this | 1 | 0.0% | I have continued to be told by Firstmark that I owed the payment and that my account was past due. My credit report did |
| I was told that the XXXX insurance was about {$40.00}. a month | 1 | 0.0% | many times I mean over 20 times during these 2 months after 15 to 30 minutes of waiting in the phone sporadically I have gotten a live person to talk to me |
| I was told that the {$15000.00} has already been transferred out of my account | 1 | 0.0% | it clearly said that for the wire transfer to send today |
| I was told that there was absolutely nothing else the customer service department could do for me | 1 | 0.0% | the first of which I am financially unable to comply with and the second I felt extremely uncomfortable about due to conflicting information |
| I was told that there was nothing they can do on their end | 1 | 0.0% | in XXXX of XXXX |
| I was told that there was still a freeze on my credit from EQUIFAX | 1 | 0.0% | about 5 minuets after speaking with EQUIFAX |
| I was told that there were no oversight agencies or personnel. They did say that they would leave a message for another FedLoan department to call me the next day at an agreed upon time | 1 | 0.0% | I spoke with Fedloan representatives in response to several letters I received that stated I needed to complete recertification to remain on IBR. I was repeatedly told that my recertification information had been received but that it would not be processed until immediately prior to the XXXX statement. I also asked whether I should resubmit recertification due to my Navient loans being transferred and was told this was not necessary as XXXX would pass on all information. In XXXX XXXX |
| I was told that there will be no refund.,Company chooses not to provide a public response,WELLS FARGO & COMPANY,MI,48420,,Consent provided,Web,2015-12-17,Closed with explanation,Yes,No,1706679 | 1 | 0.0% | I feel as though Wells Fargo has an unwritten policy of intentionally creating an environment in which consumers are given the option of re-financing but through their arduous and twisting process |
| I was told that these transactions had fallen off the system and could not be retrieved. Due to this lack of documentation | 1 | 0.0% | upon reviewing my account |
| I was told that they could not find my name in their system '' - - I offered alternate spellings of my name but the agent stated that the loan was not visible to her. I was told I would be contacted by their agency if anything showed up. '' It was not until 5 days ago that I received correspondence from an entirely different collection agency. I am now stuck with an enormous amount of debt ready to hit my credit report. I 've done a really good job staying on top of all of my other student loan payments through XXXX and XXXX XXXX | 1 | 0.0% | I cobbled together a decent income by working XXXX jobs : XXXX. My payment history became better for some time - it was a this time that I noticed that despite ALL of the payments I had made the amount of the loan only continued to grow. I realized that ACS was putting all of my monthly payments toward the interest on the loan |
| I was told that they are only mediators and they don't do that. I was unable to get any additional information from them despite asking. I made four payments totaling over {$500.00} | 1 | 0.0% | my mother received a call from someone purportedly named XXXX XXXX |
| I was told that they charge 1.29 % EVERY DAY. APR IS 2.99 % which means I will never be able to pay it off. I was forced into both contracts the day XXXX XXXX showed up at my door and used aggressive sales tactics | 1 | 0.0% | a partner of XXXX XXXX XXXX are predatory lending practices. I've had a loan with them for solar panels by XXXX XXXX |
| I was told that they could not provide a specific reason. Only that there was not enough proof. That is absolutely a lie | 1 | 0.0% | because of what the XXXX XXXX XXXX XXXX. determined. I requested a discharge over the phone |
| I was told that they do not issue tracking numbers for checks. Im a reseller | 1 | 0.0% | these last few days |
| I was told that they'd need to call me back because there is an error in their system preventing me from paying. Each time | 1 | 0.0% | and was told that they would need to check with the legal department to see if they are still collecting the debt |
| I was told that this was going to be sent to an escalation team who would then get back to me by Friday | 1 | 0.0% | I was told that the XXXX XXXX XXXX notified XXXXLakeview that XXXX was 1XXXX XXXX XXXX XXXX XXXX XXXX XXXX verification form. I never received notification from Lakeview by XXXX or the appraisal district of this change. During the same phone call |
| I was told that this WAS in fact what I needed to do | 1 | 0.0% | the payment counts from the loans disbursed in XXXX |
| I was told that U.S. Bank was not able to get a refund from XXXX | 1 | 0.0% | 2014. I was told by U.S. Bank it would be taken care of |
| I was told that while there is a record of my XXXX XXXX transfer request | 1 | 0.0% | I requested an internal transfer of {$2400.00} in existing IRA funds at Wells Fargo into an IRA Market Rate Savings account. Upon reviewing my records in late XXXX |
| I was told the amount owed was {$1000.00} | 1 | 0.0% | including verification of the amounts owed |
| I was told the bank could take up to XXXX business days. | 1 | 0.0% | I filed my claim on XX/XX/year> |
| I was told the collection account was not yet reporting. | 3 | 0.0% | I spoke with a XXXX collection agent who informed me of the original creditors [ XXXX ] collection charges |
| I was told the company was hit with so many request for hurricane deferments that they ran out of money and many of the deferments had to be declined. Lacking empathy for the fact that my family had to be uprooted for over a week | 1 | 0.0% | I received an email from a rep by the name of XXXX stating that we '' tried to get my account resolved. First of all |
| I was told the FDIC. I suggested that the FDIC oversaw banking issues | 1 | 0.0% | scheduling contractors |
| I was told the first restriction was resolvedbut a second | 1 | 0.0% | I complied and was told to upload documents to verify my identity. On XX/XX/year>. That same day |
| I was told the funds would be available Monday | 1 | 0.0% | I sold {$500.00} of the funds in the invest account to have the money available in the savings account which I needed for medical expenses. The investments were sold but never transferred into the savings account. I called the customer service number and was told to give it more time. On about XX/XX/XXXX |
| I was told the investigation was still active. On XX/XX/2024 I received a letter from Wells Fargo ( attached ) that the fraud inquiry was closed | 1 | 0.0% | and to discuss the transactions. There was only XXXX teller and XXXX wealth management person in the bank |
