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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 7.9K–7.9K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I was told the issue was how the report looked not the content and to contact the FTC and ask them how to fill one out. I also advised the rep before him XXXX '' that my name was invalid and they both skipped completely over the fact my name is INCORRECT ON MY CREDIT PROFILE WITH THEM which further has me worried that they are just letting my credit report remain inaccurate. 1
I was told the lie that there were having system issues. 1
I was told the overdraft feature had been turned off or was blamed for the issue. I have also called customer service and emailed Wells Fargo branch managers requesting that overdraft protection be permanently disabled so transactions would simply decline when funds are insufficient 1
I was told the paperwork was received and my case was still in review and someone would contact me. I was also told 2
I was told the reason was that the three loans were FFEL loans 1
I was told the request is expedited so sending the lien release document and in process. As of Friday 1
I was told the system was down. 1
I was told there is no record of my request for deferrals at anytime and I do not qualify because I did not call in XXXX. Then she advised although I did in fact call 1
I was told there was an issue with my auto draft and that money was not there ( an obvious lie ). 1
I was told there was nobody else I could speak to and nothing I could do unless I had evidence I could physically mail to them. The end result is that I am left with almost XXXX dollars ' worth of charges on my account that I never made and no reasonable person would believe I made.,,CAPITAL ONE FINANCIAL CORPORATION,TX,76010,,Consent provided,Web,2025-10-28,Closed with explanation,Yes,N/A,16872124 1
I was told there was nothing anyone could do. 1
I was told there was nothing I could do except to pay the car for 6 months and then ask for a refi. The dealer had lied from the start about who was financing the vehicle and continued to lie during the entire time in order to obtain financing with out my knowledge. This is not good faith. I signed the second contract under false promises from the dealer and again under fraudulent terms since the paperwork says XXXX XXXX 1
I was told there was nothing the representative could do to allow any future late fees to be reviewed/waived if warranted. I asked to speak to a supervisor 1
I was told they are not actually open on the weekend and that I needed to call back on Monday. 1
I was told they could not do that but they could send me a check. I told them to start processing a check to return my money. 1
I was told they could not give me any further information because it had been transferred to be litigated. 1
I was told they could not remove it an only mask it. 1
I was told they could waive XXXX and that the late charges were occurring b/c I was paying too EARLY! They claimed I had made my payment before the new cycle had opened. After speaking with a supervisor and getting all XXXX late charges credited back 1
I was told they couldn't verify if the information I was asking to be corrected was in fact correct and would'nt place a block on my Credit FIle as I suggested until these disputes were resolved. So my file stayed unlocked. In XXXX 1
I was told they did n't have to tell me that 1
I was told they do not verify information with Credit Bureaus. I also called the XXXX XXXX XXXX Clerk concerning the Bankruptcy and what was there procedure for verifying with the Credit Bureaus 1
I was told they had conducted another escrow analysis AFTER they sent me my statementand put a letter in my online account and you can tell they back dated itthey then decided instead of waiting to have the new payment start in XX/XX/year> 1
I was told they were closed 1
I was told they will not supply an affidavit. So my police investigation can not proceed. 1
I was told they would not accept it 1
I was told they would waive approximately 15 % of the fees. I told them I was n't paying any of the fees because I had to immediately close my account due to their fraudulent activities and could not stop the automatic payments. Furthermore 1
I was told this can not be done. I asked to speak to my relationship XXXX 1
I was told this letter could help me get credit or improve my credit if I had little to no credit. I was then re-inform that Equifax does not appear to have a file for me and that all of their information was collected from a third-party agency therefore they could not be blamed for the information they were reporting. When I asked about the accuracy of their reporting 1
I was told this letter could help me get credit or improve my credit if I had little to no credit. I was then re-inform that XXXX does not appear to have a file for me and that all of their information was collected from a third-party agency therefore they could not be blamed for the information they were reporting. When I asked about the accuracy of their reporting 2
I was told this was a streamline program 1
I was told this was the only way to verify the check and have the fund released to me. 1
I was told to call back tomorrow 1
I was told to check my email and the only way to retrieve any of my belongings was to sign a document stating that I had already received my belongings and to email them a copy of my drivers license. I refused and was told then I would not be given their address and I could not retrieve my belongings. I was hung up on. 1
I was told to disregard the letter and I was assured our payment was the same 1
I was told to file a complaint with the CFPB. On XX/XX/XXXX 1
I was told to file a police report 1
I was told to give them at least 5 days to release the funds and when they were not received I would call to follow up to be told something else. They would also have a new reason why the could not pay it. They need to complete a new inspection 1
I was told to let my account go delinquent 1
I was told to mail a check for the shortage amount and mark in the memo for escrow account 1
I was told to reconsoldiate my loans so they would be proper 1
I was told to send an email. I can tell my business is appreciated. 1
I was told to submit an incident report or police report. I explained that I have no documentation 1
I was told to sue them. 1
I was told to try two more vendors to get the rest of the equipment paid for. The first was on XXXX and was in the amount of {$1300.00} to a XXXX '' and the second was {$1000.00} on XXXX to a XXXX XXXX '' since I could not send more than {$1000.00} in a day with XXXX. 1
I was told to wait 1
I was told to wait 30 days by a supervisor. '' I have made 2 monthly mortgage payments that are higher than necessary 1
I was told to wait for 90 days -- that's absolutely a joke 1
i was told to wait for a check but i was physically at a branch where they could have just cut me a cashier 's check for my money. this situation has caused me a lot of stress and aggravation. Citibank ruined the holidays for me and my family and and they are about to ruin my credit. Sadly 1
I was told to wait it out and that everything was fine 1
I was told to wait till XX/XX/XXXX for any results. I called them that morning 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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