| I was told that I had forfeited '' the interest waiver '' by failing to pay the entire month 's amount due in full | 1 | 0.0% | AMEX showed a balance of XXXX as of XX/XX/XXXX |
| I was told that I had to go with an FHA mortgage because of student loans. I have perfect credit | 1 | 0.0% | and XXXX others cases |
| I was told that I had to re-certify my income and my application was waiting to be reviewed. The entire process has been incredibly frustrating and confusing. | 1 | 0.0% | XX/XX/XXXX |
| I was told that I had to speak to someone at Trusted ID. I spent two hours last night trying to call Trusted ID Premier | 1 | 0.0% | my experience with them has been horrendous and a colossal frustration and waste of time. Three weeks after the publicly admitted breach |
| I was told that I had to wait 5-7 days to have my account reopened | 1 | 0.0% | and asked for additional identification because my REAL ID Oklahoma License wasnt enough verification. I provided all of the cards in my wallet -debit |
| I was told that I have to keep my account in the positive for 30 days before I can use XXXX XXXX | 1 | 0.0% | stating that I was in the negative for 30 days |
| I was told that I no longer have access to the portal | 1 | 0.0% | I spoke with XXXX Tax Department/ Tax Comptroller XXXX XXXX and he stated to me in his own words that I do not owe any taxes for year XXXX. '' Despite the fact that Weltman |
| I was told that I should have known based on the increased minimum monthly payment | 1 | 0.0% | after I believed I had made my final payment towards the first purchase |
| I was told that I still needed to wait more time as the application was still under review. I even asked whether I need to provide more supportive documents to facilitate the process. I got the answer No documents needed '' and a promise Just to wait '' over the phone. | 1 | 0.0% | I couldn't help but tried myself to contact the new account department to check the status. In my thoughts |
| I was told that I was being charged $XXXX for the phone because of sales tax but other than that everything would be free for two months and if at that time I did not wish to continue as an AT&T customer all I had to do was tell them no thank you and I could even keep the phone. The employee | 1 | 0.0% | the XXXX in XXXX |
| I was told that I was paid in full this debt.I also refuse to pay any interest | 1 | 0.0% | in the amount of $ XXXX.Do your research in responding to my dispute letter dated |
| I was told that I would be moved to a Navy Federal Conventional Loan under their Military Choice option and a waiver request would be submitted to have the interest rate be 2.5 % as I was initially approved for vice 5 % as listed under that particular loan type. Later that day the waiver request was approved and the interest rate was locked at 2.5 %. | 1 | 0.0% | Mrs. XXXX called to inform me that per the underwriting department my loan could not be approved because there was an oversight and I needed to have a contract that carries me at least 12 months pass the closing date. I reminded her that I have provided since XX/XX/XXXX |
| I was told that I would be refunded the balance I had in my account | 1 | 0.0% | because to add insult to injury |
| I was told that I would be required to pay back to Chase Bank the {$300.00} checking account bonus. | 1 | 0.0% | the terms of the promotional offer say that the bonus must be paid back if the account is closed within six months of being opened. I had asked the customer service agent about this |
| I was told that I would not be receiving a refund for the items. | 1 | 0.0% | and I was informed that I would receive an email with prepaid shipping labels and instructions on how to proceed with the return. I received this email on XX/XX/XXXX |
| I was told that I would not receive communications from the department | 1 | 0.0% | I called again to make a payment |
| I was told that I would receive payment only 90 days after my paperwork was received by Wells-Fargo. This is directly contradicted in the XX/XX/2022 section of this document. I informed the representative that I would like to lodge a formal complaint about the way I had been treated | 1 | 0.0% | who then informed me that the check was reported missing on XX/XX/2022 |
| I was told that if I paid {$300.00} | 2 | 0.0% | and upon reviewing the document |
| I was told that inactive accounts were closed after 7 years. I told him it's not inactive '' and after further consultation | 1 | 0.0% | I received a letter from the research department |
| I was told that it didnt matter what their computers said I was supposed to pay | 1 | 0.0% | I was contacted by Navient and offered a repayment plan that was income driven. I was told of a particular amount |
| I was told that it is impossible to verify the check because the originating LLC does not have any phone numbers in the public record that the fraud team | 1 | 0.0% | I deposited a check from one of my clients |
| I was told that it is not the servicers policy to adjust escrow accounts until funds are received. When I stated that RESPA allows escrow adjustments based on verified information and that my situation meets that standard | 1 | 0.0% | the servicer continues to : Treat the overpayment as a true escrow shortage Increase my monthly mortgage payment Attempt to collect funds that are known to be incorrect I have contacted CrossCountry Mortgage multiple times beginning XX/XX/year> |
| I was told that it just wanted to know that it was really you ( me ). So BOA clearly thinks there is nothing wrong with lying to consumers routinely | 2 | 0.0% | there was a fraudulent charge on it which I called BOA about. The woman I reached was unable to understand basic questions and points about using the card. It was a waste of time trying to talk to her as she clearly was unaware how billing cycles worked for it. But she said that BOA would send me a replacement card. A week or more later |
| I was told that it was actually conveyed back to its previous Owner | 1 | 0.0% | although I made it clear to HAMP at the onset of my application that I want this to be included so I will pay only one mortgage payment every month. I was told that this is basically the objective of the HAMP Modification Program wherein all your mortgages are lumpsum into one |
| I was told that it was being escalated. I spoke with a woman named XXXX | 1 | 0.0% | I could see my accounts |
| I was told that it was denied because of a specific federal regulation ( I am unsure of the regulation cited | 1 | 0.0% | I cancelled my card |
| I was told that it was not an option because the appraised value of the property is more than the outstanding principal balance. Then it said that the options left available are reinstatement which required putting up more than $ 15K | 1 | 0.0% | the bank kept on changing the options available to me for loss mitigation. First |
| I was told that it was NOT possible for a check to be dispersed | 1 | 0.0% | I have called into Marcus multiple times to get my money back |
| I was told that it was too late no payments will be accepted from me and that the foreclosure process was already initiated and that my house will be taken away from me and put up for auction and I will be put on the streets. There were no notice of foreclosure or remedies or questions asked about why no payments were made. They just went straight ahead and put my house up for auction. It wasnt sold because there was no buyer. This year | 1 | 0.0% | I refinanced a loan on my house in XXXX with XXXX XXXX XXXX XXXX ( AKA XXXX XXXX XXXX ). However |
| I was told that MOHELA was closing in 20 minutes and that she wasn't allowed to transfer me. Instead | 1 | 0.0% | I called MOHELA again and spoke to XXXX XXXX. She said the XX/XX/XXXX request had been cancelled because it was deemed a duplicate |
| I was told that my account had been SOLD to XXXX XXXX XXXX!! All without me knowing!! Now I have around {$150.00} lost '' either with Citi and XXXX XXXX XXXX. They said they would transfer me to XXXX XXXX XXXX | 1 | 0.0% | and reverted to using my XXXX checking account for deposits and payments. I was told by a Citi representative that I could rest assured that I had fulfilled the requirements of the promotion. I did not receive news from Citi for months |
| I was told that my account was frozen pending received proof of business | 1 | 0.0% | and a XXXX XXXX by trade |
| I was told that my card would be on a temporary block | 1 | 0.0% | I was again charged by XXXX and Citi again where I was told again that they need to speak to the primary card holder to stop all recurring charges ( something we were told was already done two months ago ). While explaining to the agent that we already had that done ( Supposedly ) |
| I was told that my credit card account was closed which I think Chase should be protecting their clients instead of closing their accounts. I work with XXXX XXXX XXXX | 1 | 0.0% | {$200.00} X 4 cards total of {$800.00} immediately so he can share with the customers in the meeting. Then I went to a XXXX XXXX store in a rush and panicked to purchase the cards and made the payment with my credit card. Then he asked me to scratch the back of the cards and send him the codes and I did. I was very frightened and was not aware of what was going on as I had recently started my job. After receiving another e-mail asking for more cards |
| I was told that my escrow account had been waived on XX/XX/XXXX & | 1 | 0.0% | as is required by law. She asked me to e-mail this notice. I asked to speak with a supervisor & spoke with XXXX. She assured me that it would be resolved by XX/XX/XXXX & FAMC would cover any fees. I asked why this had taken so long to resolve & why I had been promised a call back previously |
| I was told that my issue can only be resolved by the case owner - that is | 1 | 0.0% | I have called the Capital One Fraud Department at their published phone number no less than 6 times - twice on XX/XX/XXXX |
| I was told that my only option would be to pursue this through small claims court. This was because US Bank claimed that so long as I had been the one to make the transfer | 1 | 0.0% | I filed reports with the local police |
| I was told that my personal banker would shepherd the payment of any preauthorized deductions from the closed account for XXXX. | 1 | 0.0% | I filed a report of the stolen/faudulently endorsed check at my local Old National Bank . I was instructed |
| I was told that my SAVE plan was no longer open | 1 | 0.0% | that my payment has changed |
| I was told that my XXXX plan was no longer open | 1 | 0.0% | that my payment has changed |
| I was told that no compensation could be provided because the closing happened on the same daycompletely disregarding all the other issues outlined above. I reiterated the full scope of what had occurred and noted that the evidence from my side had not been thoroughly reviewed. As a result | 1 | 0.0% | we contacted the escalation team ourselves and waited an additional XXXX weeks for what was described as an internal investigationonly to be met with inconsistent responses |
| I was told that no record exists of any payments made during this time. But yet your contract indicates that you are apparently doing business on behave of XXXX. Can you explain the reason for this! | 1 | 0.0% | thank you for sending the PDF fresh start application. However |
| I was told that nothing can be done until the new escrow analysis will supposedly be complete by XX/XX/XXXX or XX/XX/XXXX. Even then we were told we could request '' a refund | 1 | 0.0% | an annual escrow analysis was conducted and the incorrect property tax information was used from XXXX due to the situation described above. A significant escrow shortage was calculated |
| I was told that one of the refund checks had been cashed in XX/XX/XXXX | 1 | 0.0% | and the debit balance remained. I called back a couple more times |
| I was told that one would be made available | 1 | 0.0% | I have sent multiple messages through the online portal requesting updates |
| I was told that our claim was denied. The bank didnt believe that those money transfers were fraud because all the information provided in the money transfers were right. We knew that we never did any merchandise and requested money transfers. They definitely were internet fraud. Then the bank staff asked the branch manager to meet with me. The bank staffs including the branch manager and I filed an Escalation Complaint. | 1 | 0.0% | around XXXXXXXX XXXX |
| I was told that PennyMac would hold on to my money and disburse it in increments. I was not given any details as to what this meant. I was not advised of the process | 1 | 0.0% | XX/XX/XXXX - I called XXXX to enquire as to the status of my check. While according to my first contact with them I should have had the check back to me by this point |
| I was told that Sage would not perform my closing unless I agreed to either 1 or 2 above ( also an untenable situation inasmuch as I would likely then not be able to close on time | 1 | 0.0% | XXXX week before the closing date of XX/XX/XXXX approached |
| I was told that separate written notices must be sent for physical mailing address change and email address change ) | 1 | 0.0% | in order to do that |
| I was told that she would investigate and follow up. I waited XXXX week and I began to call her back every XXXX days and each time I call I am told that she cant talk. She will call me back and she refuse to answer my calls. I did receive an inventory report from XXXX via the mail that shows I did have money in the vehicle that was reported now who it was given to. Im not sure I plan to filed a police report with XXXX XXXX police department.,,CCF Intermediate Holdings LLC,TX,75154,,Consent provided,Web,2025-05-14,Closed with explanation,Yes,N/A,13502512 | 1 | 0.0% | including money would be left in a box in the car. I asked to speak with a supervisor |
