I was told that the roof rack couldn't be put on the car and the car itself was incompatible with a roof rack and they could not do anything about it. I was able to negotiate to get information for a place that could install it

What the CFPB Record Shows About I was told that the roof rack couldn't be put on the car and the car itself was incompatible with a roof rack and they could not do anything about it. I was able to negotiate to get information for a place that could install it

I was told that the roof rack couldn't be put on the car and the car itself was incompatible with a roof rack and they could not do anything about it. I was able to negotiate to get information for a place that could install it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Then, and the most recent logged activity is Then as it, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I was told that the roof rack couldn't be put on the car and the car itself was incompatible with a roof rack and they could not do anything about it. I was able to negotiate to get information for a place that could install it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had gotten XXXX after being overseas and was recovering. I told that to the person I was working with yet the would not stop texting me asking when I would pick up the car. Feeling harassed I told them I needed 10 days and to leave me alone. I didn't get left alone. Finally", and the single most common underlying issue is "I went to go get it. I had provided all necessary information and had been told the car would be ready and I would just need to sign a few quick things and go. I was not in the headspace or health to be negotiating or signing documents and I was not wanting to be there. I didn't have time to get a car wash since my car had been undriven for over a month and I just was overall rushed and overwhlemed but promised it would be quick.. But it took hours".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was told that the roof rack couldn't be put on the car and the car itself was incompatible with a roof rack and they could not do anything about it. I was able to negotiate to get information for a place that could install it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.