Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I was told that the case was closed's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was told that the case was closed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I should have received my bonus at latest on XX/XX/XXXX. After not receiving my bonus | 1 |
| State | Complaints |
|---|---|
| I asked for supervisor and asked them to call me back if disconnected. They disconnected me and never bothered to call back. I called back and spoke to XXXX who put me through to XXXX XXXX supervisor ). He confirmed it was closed and said he would file an appeal which would go to the research department and that I would hear in max 5 business days. He gave me a email password and a new reference number. He said that he could see who gave me that bad information and he would handle that accordingly. | 1 |
| Issue | Complaints |
|---|---|
| but I did receive a letter on XX/XX/XXXX ( dated XXXX attached ) stating that I did not qualify for the promotion. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was told that the case was closed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After wait, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was told that the case was closed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I should have received my bonus at latest on XX/XX/XXXX. After not receiving my bonus", and the single most common underlying issue is "but I did receive a letter on XX/XX/XXXX ( dated XXXX attached ) stating that I did not qualify for the promotion. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was told that the case was closed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was told that the case was closed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I was told that the case was closed has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was told that the case was closed is "but I did receive a letter on XX/XX/XXXX ( dated XXXX attached ) stating that I did not qualify for the promotion. However" in the "I should have received my bonus at latest on XX/XX/XXXX. After not receiving my bonus" product category.
Read our methodology — how this data is sourced, computed, and verified.