2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 7.5K–7.5K of 25.6K

Company Complaints
I was not made aware of such until this information was provided this by a process server on XX/XX/XXXX. It is unclear what transpired with the defendants copy dated XX/XX/XXXX was not provided to the defendant until 52 days later. Additionally 1
I was not nice - not belligerent 1
I was not notified by Comenity Bank that a return had occurred 1
I was not notified of the change in status of the account. 3
I was not on a contract with XXXX XXXX I was paying month to month an I was with them For two years 1
I was not paying on time but I made sure the payments were not 30 days pass due. 1
I was not permitted to speak with a supervisor. The lack of continuity 1
I was not permitted to talk to anyone at the company 1
I was not provided with a copy of any original documentation. This documentation would be a consumer contract 1
I was not provided with any supporting documentation or clear evidence of this verification. 1
I was not provided with one. Instead 1
I was not re-imbursed for the statement credit on my account. I was told by the first representative 1
I was not required to make payments until forbearance ended. Regardless 2
I was not rude to XXXX 1
I was not sent the solicitation letter that was adapted for post disaster forbearance. 1
I was not sure if they would write this. He then stated then they will close my accounts and provide small cashiers checks over the course of months of the money leftover in the account. 1
I was not terribly worried 1
I was not the only Wells Fargo customer that this happened to 1
I was NOT the victim! I find that alarming. 1
I was not told about a share deposit 1
I was not told until the GAP insurance FINALLY went through. 1
I was not. As the original creditor 4
I was not. As the original creditor only 6
I was notified by Citi that my XXXX XXXX XXXX checking account showed roughly $ 300k of deposits in XX/XX/XXXX ... .with the dates and amounts listed ( obtained from my checking account statement ). I was asked to supply the source of each of these deposits 1
I was notified that a claim can not be filed against them ( would have been helpful to have been told this while speaking by phone with a CFPB representative XXXX. No one claims to have the knowledge or ability to resolve the situation and correct the payout 1
I was notified that my loans had been placed into forbearance without my request or consent. 1
I was notified that no check had been dispatched. 1
I was notified that they were unable to open the PDFs 1
I was NOTinformed of this fact!,,CAPITAL ONE FINANCIAL CORPORATION,GA,315XX,,Consent provided,Web,2024-04-27,Closed with monetary relief,Yes,N/A,8874346 1
I was now incurring costs and hits to my credit rating. Several days later 1
I was offered a single Chase in-house product ; my payment would double 1
I was on disaster forbearance and my next payment would be due on XX/XX/XXXX. 2
I was on hold 1
I was on hold for about 3 minutes and the phone was again disconnected. 1
I was on the hook for XXXX. I also felt pressure to sign and make a decision as I was told this is an extremely urgent issue by their employee. However 1
I was on the phone all day with the loan officer to confirm if we were going to close escrow and finally was advised that we would not be closing escrow. Once again PRGM was waiting on the XXXX company to close escrow 1
I was on the phone with Mercury 1
I was on the phone with the Representatives! 1
I was on the phone with them and requested a cancellation of service as well as a refund. On XX/XX/XXXX 1
I was one of those and Chase is not a Company to trust. I then started a long process loan modification which ended in XXXX of XXXX. In XX/XX/XXXX 1
I was only able to get some money back 1
I was only able to select XXXX as the payment monthdespite XXXX already being paid. 1
I was only able to upload one letter as proof ( XXXX total size for uploads ) and on Transunion 1
I was only able to upload one letter as proof ( XXXX total size for uploads ) and on XXXX 1
I was only able to upload XXXX letter as proof ( XXXX total size for uploads ) and on XXXX 2
I was only entering the Deliver By date and their system was calculating the Send On date. He mentioned again it must have been a delay with the USPS ; however 1
I was only hearing the tiny amounts like {$1.00} 1
I was only notified that the client remitted payment for the invoice. PayPal is holding on to my money in their platform. Again 1
I was only refunded for {$160.00} out of the total {$270.00}. 1
I was only short {$170.00} because the {$640.00} was not due. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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