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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 7.4K–7.5K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I was never provided a dated 1
I was never provided with 1099-C forms 3
I was never provided with any contracts or terms and conditions by the company XXXX that I disputed charges with. I told them this multiple times 1
I was never provided with any documentation substantiating these delinquency claims 1
I was never refunded. I placed multiple calls to resolve the issue only to be told that they cant do anything about it and they wont discuss my account with me. What kind of answer is that? I eventually had to open a credit dispute with the bank that oversees the Best Buy store cards. Only then 1
I was never served any notice of disclosure before or after these accounts were reported negatively as required by FCRA and FACTA sections 609 & 611. This alone requires deletion of the negative disputed information. 2
I was never the Custodial parent. Bottom line. It comes down to XXXX things. First 1
I was never told about any services 1
I was no longer able to meet credit application criteria 1
I was no longer eligible ... even though I had a brand new code. I asked her if this account could also be subject to closing and she said yes. XXXX never greeted me. 1
I was not able to change that in talking with USAA after the fact. USAA would not apply the {$8000.00} to principal when I called to correct the issue. I never authorized USAA to stop my monthly payments. It was this act by USAA that caused the issue. Had USAA not shut down my automatic payments 1
I was not able to change that in talking with XXXX after the fact. XXXX would not apply the {$8000.00} to principal when I called to correct the issue. I never authorized XXXX to stop my monthly payments. It was this act by XXXX that caused the issue. Had XXXX not shut down my automatic payments 2
I was not able to communicate with the Fraud Department of Best Buy since they are not handling the account any more. 1
I was not able to continue making payments. I insisted that a new documents ( new note and a new lien ) be sent to me so that I could sign them and reestablish my mortgage account. 1
I was not able to pay the down payment on the conventional loan and ultimately I have applied for mortgage assistance through a Program called Hardest Hit Alabama ''. I have had to go through the application process twice. I have found their office hard to work with with redundant requests for documents 1
I was not allowed to discuss and make arrangements to prevent this reflecting on my credit. 1
I was not allowed to redeem my miles for this trip as 120 days had passed since I originally booked the trip. This was surprising to me 1
I was not As the original creditor 15
I was not at home as I had left at XXXX XXXX. The check was intercepted by a XXXX XXXX 1
I was not aware at the time that you would need additional coverage for the flood insurance 1
I was not aware federal loans and their forgiveness programs 1
I was not aware of the other account holder 's delinquency with a previous account. This should not be allowed by ANY institution. I feel victimized in this process and will now be held liable for any additional fees the bank decided to help themselves in obtaining KNOWING FULL WELL the Right of Offset would cause the account to become delinquent. I was not treated fairly 1
I was not aware of this footnote until I spoke on the phone with XXXX and the supervisor/account manager I later spoke with 1
I was not aware of what a second mortgage really meant or how it could and/or would affect me. 1
I was not being considered for IBR re-certification. I was told that to fix the application 1
I was not connected. I called a third time and spoke with a supervisor 1
I was not contacted as a result of completed those step 1
I was not due for caclualtion until XXXXXXXX XXXX XXXX. This calculation is unjust and incorrect. 1
I was not eligible for an account with them. I was also told that they would not be doing an investigation into the scam or into the XXXX accounts of the unknown people that I made payments to. There was no attempt to gather the documented information that I had and essentially U.S. Bank refused to help at all. So 1
I was not even aware of 1
i was not even aware of this bill nor was i looking for it. i should not have even had it. i feel old navy took advantage of me. 1
I was not even informed that my account had been placed on hold until I attempted to use my card. 1
I was not even made aware until it became a collection. I never received the promotional gift card from XXXX because they made it so complicated. That is fine but the point is I shouldnt owe because of that. It shows I paid the months of service up to cancellation and paid some bogus half month that I dont agree with. The {$50.00} collection just doesnt make sense. I will send attached documentation for my argument. I am hesitant to send bank statements but will if necessary after marking out personal information to show the charges paid. Please review my case and do no harm to my credit. As stated 1
I was not given a choice of loan/product types to apply for. 1
I was not given a clear explanation of how interest was being calculated or applied 1
I was not given a clear process or response for how or when my belongings would be returned. 1
I was not given a notice that this was about to take place or that it could enter into an arrangement so that it would n't. Also 1
I was not given full disclosure of what my signature was actually providing to the dealership and the finance company. Finance charge covered everything at the signing and I need to receive my down payment back. My signature on the promissory note at the dealership made it a security and once that security got sold 1
I was not given prior notice regarding this action. Both of these actions are violations of the Uniform Commercial Code ( UCC ) and the Administrative Procedures Act. 1
I was not going to revoke POA or ask for my security proceeds to be returned to me. They did acknowledge my emails and informed me I would be receiving response correspondence shortly 1
I was not handling the mold anymore I also told XXXX the manager XXXX XXXX sent me emails to confirm they fixed my account from several bogus charges. 1
I was not happy with the site at all. I told him that this materially changed the contract I had entered with AOD XX/XX/XXXX and that I was n't happy with the change 1
I was not having difficulty paying the mortgage and did not need a modification. I 'm not certain about what can be done 1
I was not in a financial position to pay for all the renovations and discovered value of the house was substantially lower than the loan was approved for so I couldn't just sell the property. I am stuck because of the fraud or negligence that was perpetrated by Loan Depot in determining my ability to repay under Regulation Z. ( I've been learning quite a bit about banking laws in the last few weeks so forgive me if this reference is the incorrect statute. ) Other mortgage companies I've approached to try and buy another home have told my there is no way they would have approved me for the first loan 1
I was not in a position to complete the paperwork. Consequently 1
I was not informed of in the past. The representative I spoke with stated that they could take a new offer over the phone 1
I was not informed of my right to dispute this debta fundamental violation of the Fair Debt Collection Practices Act. 1
I was not informed that my main business account would also be at risk for accruing fees. I came to the bank to sign up for XXXX bank account 1
I was not issued any such notice of opt out or SSA-89 - which clearly and conspicuously proves that NCA has committed financial fraud according to the grounds of the Fair Credit Reporting Act. 1
I was not living in the country at the time. So 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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