Total complaints
1
Filed since Yet
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I was notified that they were unable to open the PDFs's complaint history from CFPB public records. 1 consumers have filed complaints since Yet . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Yet
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was notified that they were unable to open the PDFs's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we received notices from Mid-Island Mortgage about our lapse in coverage from XX/XX/XXXX to XX/XX/XXXX. They insisted that we provide proof of insurance coverage during that time | 1 |
| State | Complaints |
|---|---|
| and that again I needed to provide proof of insurance coverage from XXXX or pay the {$1700.00} insurance fee.,,MID-ISLAND MORTGAGE CORP.,MA,02176,,Consent provided,Web,2022-10-30,Closed with explanation,Yes,N/A,6143095 | 1 |
| Issue | Complaints |
|---|---|
| but said it was returned to our escrow account on XX/XX/XXXX. No one from Mid-Island had followed up on this return of funds at the time | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was notified that they were unable to open the PDFs has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Yet , and the most recent logged activity is Yet on XX/, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was notified that they were unable to open the PDFs reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we received notices from Mid-Island Mortgage about our lapse in coverage from XX/XX/XXXX to XX/XX/XXXX. They insisted that we provide proof of insurance coverage during that time", and the single most common underlying issue is "but said it was returned to our escrow account on XX/XX/XXXX. No one from Mid-Island had followed up on this return of funds at the time".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was notified that they were unable to open the PDFs: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was notified that they were unable to open the PDFs has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I was notified that they were unable to open the PDFs has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was notified that they were unable to open the PDFs is "but said it was returned to our escrow account on XX/XX/XXXX. No one from Mid-Island had followed up on this return of funds at the time" in the "we received notices from Mid-Island Mortgage about our lapse in coverage from XX/XX/XXXX to XX/XX/XXXX. They insisted that we provide proof of insurance coverage during that time" product category.
Read our methodology — how this data is sourced, computed, and verified.