Total complaints
2
Filed since Hist
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I was not required to make payments until forbearance ended. Regardless's complaint history from CFPB public records. 2 consumers have filed complaints since Hist. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Hist
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was not required to make payments until forbearance ended. Regardless's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received contradictory information from each person I spoke with at the company. I was told to submit paperwork for a hardship so I would not be required to pay the lump um back right away. After attempting this | 2 |
| State | Complaints |
|---|---|
| I began making payments in XX/XX/2022. I followed that with a XXXX payment for XXXX and a XXXX payment for XXXX and XXXX I sent Carrington approximately XXXX to get current and pay off forbearance back amount. | 1 |
| I began making payments in XX/XX/2022. I followed that with a XXXX payment for XXXX and a XXXX payment for XXXX and XXXX I sent XXXX approximately XXXX to get current and pay off forbearance back amount. | 1 |
| Issue | Complaints |
|---|---|
| who explained she had been dealing with FB for years | 1 |
| who explained she had been dealing with XXXX for years | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was not required to make payments until forbearance ended. Regardless has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Hist, and the most recent logged activity is History .., giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was not required to make payments until forbearance ended. Regardless reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received contradictory information from each person I spoke with at the company. I was told to submit paperwork for a hardship so I would not be required to pay the lump um back right away. After attempting this", and the single most common underlying issue is "who explained she had been dealing with FB for years".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was not required to make payments until forbearance ended. Regardless: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was not required to make payments until forbearance ended. Regardless has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
I was not required to make payments until forbearance ended. Regardless has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was not required to make payments until forbearance ended. Regardless is "who explained she had been dealing with FB for years" in the "I received contradictory information from each person I spoke with at the company. I was told to submit paperwork for a hardship so I would not be required to pay the lump um back right away. After attempting this" product category.
Read our methodology — how this data is sourced, computed, and verified.