| I was advised to file a claim | 1 | 0.0% | I never received this cashiers check. Instead |
| I was advised to file another police report in Texas and to complete an Identity Theft affidavit with the IRS | 1 | 0.0% | when I received a letter from the Department of the Treasury Internal Revenue Service ( IRS ). The letter revealed that my personal information had been used to access IRS online services. The IRS urged immediate action and contact if I was not the individual attempting to access my records online. I immediately contacted the IRS and was informed that someone had been accessing my account for a considerable duration |
| I was advised to halt any home improvement projects | 1 | 0.0% | I initially contacted Mosaic |
| I was advised to provide them with a copy of the cancelled check | 1 | 0.0% | XX/XX/XXXX |
| I was again compelled to declare Chapter XXXX bankruptcy on XXXX XXXX | 1 | 0.0% | XXXX and Ocwen represented to me the the new foreclosure sale date was postponed to XXXX XXXX |
| I was again required to submit a new Request for Loan Modification. In approximately 2 weeks I was notified by XXXX XXXX that Chase had reviewed the wrap option and denied the request. In each case of seeming delay | 1 | 0.0% | I was told by a Chase representative on XXXX XXXX foreclosure team that the payment plan ( that I entered into and was paying at their suggestion ) was insufficient. I was told that Chase policy would not permit a modification with an outstanding lien against the property. The foreclosure was active again. A Chase representative suggested that I speak to someone at HUD/FHA regarding the XXXX problem. The FHA Modification office in California notified me |
| I was again told that I would receive notice within 24-48 hours. | 1 | 0.0% | given support ticket # XXXX |
| I was again told that they had no information regarding a request for reissue. The representative told me that he could reissue a refund check | 1 | 0.0% | XXXX XXXX |
| I was already aware that shipments from the United States to XXXX could take around XXXX months | 1 | 0.0% | and my card was declined once again. After a long wait to speak to a representative |
| I was already over a week into my new XXXX XXXX XXXX XXXX | 1 | 0.0% | see attached billing statements ) and did not need both internet providers |
| I was also advised that an escrow analysis was completed on XX/XX/XXXX and refunds were issued. I verified this based on Selene online system that these adjustments were indeed made on XX/XX/XXXX. | 1 | 0.0% | I sent two payments of {$1200.00} and {$1000.00} on XX/XX/XXXX to cover the XX/XX/XXXX Statement to : SELENE FINANCE |
| I was also advised to do so myself by the credit bureau ) I am requesting that the company withdraw the claim from my credit report as well | 1 | 0.0% | ( which I have proof of ) |
| I was also diagnosed with a XXXX XXXX XXXX XXXX and a XXXX | 1 | 0.0% | XXXX XXXX |
| I was also in a lawsuit proceeding against my homeowners insurance companys refusal to repair my home due to tornadic activity in XX/XX/XXXX. In XX/XX/XXXX | 1 | 0.0% | XX/XX/XXXX |
| I was also informed they should be recieved by XXXX by another rep now Im being told something conflicting by the XXXX. | 1 | 0.0% | she informed they were indeed mailed out on XXXX/XXXX/XXXX |
| I was also initially told that the check had been received and cashed. When I asked who cashed it | 1 | 0.0% | on XX/XX/XXXX |
| I was also misled by Customer Service that additional payments would help bring me current | 1 | 0.0% | I am convinced that much of my account history with SN Servicing is flawed |
| I was also not allowed to use my paid membership. This is a direct violation of my consumer rights. As you can see from the next email evidence XXXX said she would not reimburse me for the cheated swim lesson and ... did not give me the courtesy of mentioning that I was also being denied on being able to use the membership that I had paid in full. I then contacted Netspend to be made whole. I also submitted to Netspend proof of all of my Paid In Full payments. On XX/XX/XXXX | 1 | 0.0% | I submitted a complaint to Netspend to make them aware the company was stealing money for services I did not receive but that I Paid In Full. I also faxed Netspend evidence. I have included my attachment evidence that I sent to Netspend in this complaint. The 1st email sent to XXXX stated I paid for a month of membership where I was told I would have all access to the XXXX including the pool & swimming lessons. I addressed in this email that 2 swim lessons had already been cancelled. The next email was XXXX admitting that these 2 lessons were cancelled and that I had paid in full for my membership. XXXX email went on to say that she would speak with her superior to see what she could do about the lesson that I paid for which I was being cheated because the XXXX cancelled it. As you can see from the emails |
| I was also renting commercial kitchen space until getting my own property to have my commercial kitchen | 1 | 0.0% | I attempted my own small business called XXXX XXXX XXXX XXXX XXXX. I had accounts with Wells Fargo - both personal and business. While living in XXXX XXXX |
| I was also required to submit even more documentation | 1 | 0.0% | at the end of XXXX 2016 |
| I was also told that my bank account will indefinitely be frozen and they would not release the funds to me under any circumstance. However | 1 | 0.0% | I had received a payment via XXXX for some online marketing I would do for some friends that I had met online. There were two payments on the same day from XXXX XXXX '' for {$100.00} and {$100.00} which I have included screenshots of. Two days later on XX/XX/2020 |
| I was also told that the reason my recurring payments were cancelled was because the accounts didn't match up '' | 1 | 0.0% | I wanted to highlight the poor delivery of customer service throughout this process. When I called on XX/XX/XXXX |
| I was also unable to re-submit another application for consolidation without the Direct Loans through Federal Student Aid. It took many hours to reach a specialist who informed me that I could re-submit an electronic application five days after canceling my initial application. This was false. On XX/XX/XXXX | 1 | 0.0% | I made several phone calls to FedLoan. I waited hours to speak to loan consolidation specialists. When I finally reached a specialist |
| I was always met with very scripted individuals who were reading notes that were not 100 % updated. I started to lean more on PNC staff in the branch to serve as a liaison with their corporate office. A big breakthrough happened when I met PNC branch manager | 1 | 0.0% | when I saw that nothing was resolved |
| I was approved and entered into a financing agreement for {$68000.00}. Although the Principal amount was {$68000.00} the amount disbursed was around {$67000.00}. As XXXX withheld {$1800.00} from the loan proceeds that was called a Reimbursable Service Fee which supposedly was to be used in the event of non-payment of the agreement. | 1 | 0.0% | I believed the Salespersons representation in that regard. In addition |
| I was approved and the information needed was only to satisfy the FHA documentation requirements. Last week I found out otherwise and that I have not been approved for the loan. | 1 | 0.0% | I applied to refinance my existing Caliber loan in early XXXX. In the 4+ months since I applied |
| I was approximately XXXX miles over my allotment and billed for excessive mileage use. These modification terms are absent from my lease contract with XXXX XXXX XXXX. However | 1 | 0.0% | excessive wear and use |
| I was asked by a robot on the call to enter the last XXXX digits of the card number. Yet after I did | 1 | 0.0% | I then tried to call someone in its customer service department. Since I have received this card ( which is branded with some cooperative agreement with a semi-federal agency |
| I was asked by Achieve to personally guarantee the application for services | 1 | 0.0% | 12 USC 411 |
| I was asked for a second picture identification | 1 | 0.0% | I was asked for my place of employment |
| I was asked if I had accepted the translator at the start of the call | 1 | 0.0% | I called the bank and had to speak with the supervisor to try to resolve the issue |
| i was asked questions that were not public information or security questions.This continued until i stopped calling ; 13 ) Payments were taken out of my checking account without my permission ; 14 ) Cancelled automatic payments were still processed and my account was double charged.I was told that i had to cancel one automatic payment set-up | 1 | 0.0% | and be on the account creating major discrepancies between charges shown electronically compare to charges shown on the paper statements ; 10 ) During phones calls made to Usaa |
| I was asked to confirm that I received a passcode and The scam representative was able to accurately tell me what verification codes should be. The call was an exact replica of a normal chime phone call down to the hold music and the lingo used in confirming my identity as well as knowledge of the inner workings of the chime app. | 1 | 0.0% | which did come from a chime phone number |
| I was asked to get 4x {$500.00} instead of 2x {$500.00}. So | 1 | 0.0% | he asked me to go to another XXXX store to the remaining {$500.00} gift card. I went to the 2nd XXXX store and was able to get {$500.00} gift card. Now |
| I was asked to get XXXX {$500.00} instead of XXXX {$500.00}. So | 1 | 0.0% | he asked me to go to another XXXX store to the remaining {$500.00} gift card. I went to the XXXX XXXX store and was able to get {$500.00} gift card. Now |
| I was asked to give the same detailed personal information over and over. ie : Name | 1 | 0.0% | online chat and direct phone calls. I have been sent into a non-stop series of revolving pages |
| I was asked to send the new insurance check for ( {$40000.00} ) | 1 | 0.0% | I had been making payments but was struggling with worsening home issues and health problems |
| I was asked why I called them. I told them because I received an e-mail. I told them if there was an issue | 1 | 0.0% | not knowing what the problem could be. I was told by a customer service agent that I did not make my payment for the month of XXXX ( which is normally withdrawn by automatic payment on the XXXX of each month. ) I asked how and why this happened and was made to feel that I was at fault. I asked to speak to a manager. I spoke with XXXX XXXX XXXX and he proceeded to tell me the same thing as the customer service rep. They both indicated that payment had been sent to my bank |
| I was asked why I didnt do that. Fast forward to the present time | 1 | 0.0% | and I left the branch and went home. I moved away from the XXXX area the next day and within three days after that |
| I was asking to be removed when it was basically zeroed out after paying it all with a one time XXXX payment and a request to not be liable for anything after. | 1 | 0.0% | and then want myself to be liable for my now ex wife 's card is insane. I wanted to close the account |
| I was assessed late fees | 1 | 0.0% | I started receiving calls and texts from UWM. I called customer service that they were going to tell me the review was complete and that they had applied the XXXX and XXXX payments as I had continued to keep money in my bank account in anticipation of this happening. Instead |
| I was assigned to a manager named XXXX who I asked specific questions about moving forward and who gave me the wrong information that he later says he got from his treasury department | 1 | 0.0% | I didnt have any payments to make |
| I was assured by four separate agents that my card was indeed eligible | 1 | 0.0% | I called again |
| I was assured by XXXX. of XXXX professionalism. | 1 | 0.0% | XXXX : My family and I visited the XXXX XXXX community to view the XXXX and XXXX models. We decided to pursue the XXXX home |
| I was assured I was approved and continued with the process. | 1 | 0.0% | because they adjusted down my income from the number I got from my XXXX tax return. They stated that the documents were good and that I would be informed if they needed additional verifications. After hard pulling the first time |
| I was assured I would receive a callback | 1 | 0.0% | I was informed by Citibank 's Fraud Department that the funds from my account had been transferred to another financial institution. However |
| I was assured it would be looked into and that I would receive a response. | 1 | 0.0% | I received the new appraisal |
| I was assured multiple times that this application would be cancelled | 1 | 0.0% | I was placed to pay as you earn ( XXXX ) With a Monthly payment of XXXX with MOHELA. The date I was initially given for recertification of my income was XX/XX/XXXX. Despite processing at that time being delayed |
| I was ASSURED that I was no longer responsible for the credit card account. This was confirmed since there was no further discussion of my owing anything. | 1 | 0.0% | I received a notice indicating that I was still a responsible party on the XXXX credit card and owed some money. After a great deal of talking |
| I was assured that unlike checks | 1 | 0.0% | the reliability of receipt and crediting of the funds to our Capital One account became critical. Under the terms of our policies |
