| I was able to finally access my account so i was able to transfer my XXXX direct deposit. Still | 1 | 0.0% | I promptly disputed almost {$3000.00} in UNAUTHORIZED TRANSACTIONS made on my account due to my XXXX and wallet with all my bank and credit cards being stolen and as embarrassing as it was I provided further proof to XXXX via email that i was unavoidably detained '' due to wrongful incarceration and went to further explain that my XXXX XXXX has been hacked. Their support staff REFUSED to update the new phone number or email and each time they send a confirmation email |
| I was able to finally close on my home and save it from the vulture | 1 | 0.0% | it became unfeasible for me to obtain a mortgage alone. Then I was served with a XXXX ( XXXX ) day notice to sell my home at auction from Wells Fargo. This caused me overwhelming stress. At this time my matrimonial attorney devised a plan to help me save my home from Wells Fargo which involved me having to withdraw my retirement funds early. I was able to do so and received {$200000.00} from my annuity withdrawal ( XXXX ). I had to pay the Federal Government {$40000.00} and the XXXX {$13000.00}. I then had to reimburse my parents for the money they lent me to cover living expenses and attorneys fees during this period of time. I paid any remaining debt I had and then took the remaining {$120000.00} and had to gift that to my brother |
| I was able to get it started again | 1 | 0.0% | my credit wasnt that great |
| I was able to get my ex-husband to sign the Modification Loan. Now I am in the same situation being 3 months behind on my Mortgage. XXXX sent a statement for my insurance that was behind. They told XXXXXXXX XXXX XXXX that my annual payment in XXXX was {$2400.00} in XXXX | 1 | 0.0% | XXXX- ( XXXX ) |
| I was able to get the car to start | 1 | 0.0% | I presented the agent with the XX/XX/XXXX Itinerary Number ( XXXX ) and booking Confirmation Number ( # XXXX ) when I was informed the reservation wasnt populating in the system. Providing the vehicle class on my reservation the agent recommended an electric car at the same rate as my reservation to accommodate me due to the lack of vehicles available. Concerned about the rate on the receipt of {$43.00} he reassured that was only due to picking up the vehicle XXXX day early and moving forward the rate would be adjusted to reflect what was on the reservation. Upon entry to the vehicle |
| I was able to get them to state that an erroneous ACH to the wrong account occurred and they would rectify it. After more time | 1 | 0.0% | they removed over {$2800.00} from my escrow account and sent a check to my deceased father for that amount in refund. The check was voided |
| I was able to get through and speak with someone who stated they needed to verify my date of birth to complete the transfer | 1 | 0.0% | I began communication with the supplier to confirm they received the money. Within a day or two |
| I was able to leave a voicemail | 1 | 0.0% | with Wells Fargo XXXX They referred me to contact HUD to request a Pay-Off Demand Letter |
| I was able to locate the errors that way. I promptly reported the unauthorized transactions on XX/XX/XXXX but no investigation began until XX/XX/XXXX because Cashapp told me that they could not investigate the unauthorized transactions because of the state of my account. '' ( The state of my account was that I had reported Identity Theft to the FTC ( reference number is XXXX ) & then to Cashapp and my other banking institutions. Cashapp closed my account for suspected fraud! '' I am the one who REPORTED THE FRAUD! We are supposed to report this stuff to our financial institutions immediately | 1 | 0.0% | a XXXX device signed into my Cashapp account. I was unaware that this occured and I did not authorize or give my information to anyone. I do not have a XXXX. I have never used a XXXX. XX/XX/XXXX and XX/XX/XXXX were the only times this XXXX was ever logged into my account. On XX/XX/XXXX |
| I was able to log in again today | 2 | 0.0% | which suggests they may not have properly investigated the dispute. Their refusal to produce verification documents indicates non-compliance with the FCRAs requirements for a reasonable investigation. Following my dispute |
| I was able to make the payment through a direct transfer from my bank account executed over the phone with an Amex representative. After completing this ordeal and never wanting to do business with Amex again | 1 | 0.0% | in XXXX of XXXX |
| I was able to make the payment through a direct transfer from my bank account executed over the phone with an XXXX representative. After completing this ordeal and never wanting to do business with XXXX again | 1 | 0.0% | in XXXX of XXXX |
| I was able to maneuver through the menu where it allowed me to enter my card number | 1 | 0.0% | so I looked for other numbers to call on the brochure that came with the new ReliaCard and the account statement I had received after obtaining the {$100.00} that had been direct deposited on XX/XX/XXXX |
| I was able to open a credit dispute '' | 1 | 0.0% | and every day that I can not secure financing puts me closer to losing my contract. I have begged Nationstar daily to write me the simple letter acknowledging their error |
| I was able to open a dispute on that same status call and received confirmation a case was opened. The case was opened in XXXX. Towards the end of XXXX | 1 | 0.0% | I typically do not answer unidentified incoming calls |
| I was able to payoff the remaining {$3200.00}. I was so happy | 1 | 0.0% | I have rarely had to use my card |
| I was able to purchase insurance from XXXX on XX/XX/XXXX | 1 | 0.0% | the state of Florida was under several declarations of emergency |
| I was able to refuse the packages. | 1 | 0.0% | speaking to dispatch to make sure that those printers and any other items do not show up. I was reassured that no packages would be coming to my home |
| I was able to report this information to Charles Schwab regarding the fraudulent activity on my bank account. After opening up those disputes | 1 | 0.0% | so that I could purchase '' my work equipment for my at-home office for this new job opportunity. Upon depositing via the Charles Schwab mobile deposit app feature |
| I was able to speak to a rep who informed me to discard that letter as it was not meant for me. Problem XXXX. | 1 | 0.0% | I received another letter addressed to me |
| I was able to speak with the apartment manager ; XXXX XXXX and she agreed to allow me terminate my rental agreement in an in person conversation. I followed up and received a confirmation email from XXXX XXXX the Marketing Team Leader regarding the conversation with XXXX XXXX and myself on XX/XX/XXXX confirming the permission to cancel the leasing agreement with XXXX XXXX on the email as well. | 1 | 0.0% | roaches |
| I was able to stop them from billing me {$48.00} Annual Fee but they want to continue to charge me a monthly fee of {$6.00},,FIRST PORTFOLIO SERVICING INC,CA,92618,,Consent provided,Web,2024-03-07,Closed with explanation,Yes,N/A,8500806 | 1 | 0.0% | {$75.00} ANNUAL FEE |
| I was able to successfully purchase an XXXX ride later onwithout any decline message or interruptiondespite using the same savings account. This inconsistency made no sense and left me unable to trust whether my account would work or not. | 1 | 0.0% | the situation escalated. I needed to take a paid driving lesson |
| I was able to take screenshots of my payment history and the randomly accrued interest which I would be happy to share. | 1 | 0.0% | I paid off all the interest and paid {$1400.00} towards my principle balance. On XX/XX/ I noticed that interest had accrued on my account of {$220.00}. Which shouldn't have happened |
| I was able to talk to the Bankruptcy Department again and was once again told to send a letter | 1 | 0.0% | my Bankruptcy wasXX/XX/XXXX On XX/XX/2020 |
| I was about to be forced into something I couldn't afford. Which honestly is scary. How many other people has XXXX just not answered questions to and were in a bad financial spot. I'm not saying that people should take advantage of it | 1 | 0.0% | if I spent {$7500.00} to repair the home. ( NACA forces an escrow to make sure the home repairs are addressed and lumps it into the Mortgage. ) I couldn't do it |
| I was accepted for the agreement and told that I would have to make minimum payments of {$25.00} a month for every month that I remained in the program. Wells Fargo stressed that I could cancel anytime that my hardship ended | 1 | 0.0% | I would have to make a minimum payment and I can utilize the hardship for up to a year. At the end of the year |
| I was accruing debt from the auto loan but not having actual debt in USAAs system. | 1 | 0.0% | I was told by a USAA representative |
| I was accruing debt from the auto loan but not having actual debt in XXXX system. | 1 | 0.0% | I was told by a XXXX representative |
| I was adamant about not going to the hospital and expressed my inability to cover the cost of such services to the ambulance crew. | 1 | 0.0% | I was suffering from extreme fatigue |
| I was advised | 1 | 0.0% | I received |
| I was advised by FedLoan in XXXX that I had successfully made a payment and would be transferred to the new payment plan. Even after I was told my PAYE plan was approved | 1 | 0.0% | since I would have to make a reduced payment forbearance and that should have qualified |
| I was advised by my school to sign up for interest only payments as that was my lowest possible payment option ( around $ XXXX/month ) right out of school. I did that for 4 YEARS! It got me nowhere but into more debt! And Navient continues to push this option | 1 | 0.0% | I did remove the majority of my Federal Loans from them and consolidated them with XXXX XXXX |
| I was advised by three different representatives ( last representative was XXXX XXXX ) he said he need my bank statement. Now this is going too far. I am an ACTIVE | 1 | 0.0% | I immediately reached out to the fraud department. They advised that I send a copy of my drivers license and social security card. After 8 attempts |
| I was advised I could enter an agreement with them previously for around {$200.00} a month and/or payment in full | 1 | 0.0% | XXXX XXXX Primary Phone : ( XXXX ) XXXX Secondary Phone : ( XXXX ) XXXX Email Address : XXXX Flood Victim : No Over XXXX : No XXXX : Yes Veteran : No Your Complaint Information Business Name : University of Missouri - XXXX XXXX Sales Method : Bait And Switch Complaint Category : Financial Payment Method : Loan Amount Paid : XXXX Date : XXXX/XXXX/XXXX XXXX XXXX Description : According to XXXX XXXX |
| I was advised I could try but an extension is on a case by case basis per account. I asked again for minimum criteria : hardship | 1 | 0.0% | I have called practically every week after a deferment option for the XX/XX/XXXX payment. I was told to call on the XXXX or XXXX and since I had at least XXXX pymnts |
| I was advised I had to wait up to two weeks for a call back that I never received. This happened twice.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,GA,30305,,Consent provided,Web,2022-05-31,Closed with explanation,Yes,N/A,5619578 | 1 | 0.0% | I contacted Barclays US. The representative was unprofessional and immediately stated that I wouldnt get a full refund because I stayed at the hotel for a night. The merchant had advised |
| I was advised in a telephone conversation with XXXX XXXX | 1 | 0.0% | I asked for details of the alleged debt as nothing specific was mentioned. The letter only states : 'defaulted contract with the company |
| I was advised my points were lost | 1 | 0.0% | I attempted to get through to Citi Thank You rewards customer service |
| I was advised that any and all debt | 1 | 0.0% | I have had a terrible customer service experience. I started working on a Deed in Lieu around that time and it was stalled for over two years due to lack of responsiveness from XXXX XXXX at Bayview and overall failure from Bayview to move my file forward |
| I was advised that based on the information I provided over the phone | 1 | 0.0% | county came |
| I was advised that because Chase had delayed the processing of my file so long | 1 | 0.0% | to-date |
| I was advised that even though Chase knew I did not receive the funds twiceXXXX XXXX XXXX XXXXXXXX told them to remove the funds from my account because the check had been deposited twice and Chase had no choice but to do what XXXX XXXX XXXXXXXX said . They further advised that I should contact the maker of the check to tell him to file a complaint to XXXX XXXX XXXXXXXX for an unauthorised presentation of the check XX/XX/XXXX and to verify that I was not the recipient of the funds of the second presentation. | 1 | 0.0% | Chase debited my account by the amount of the check in question with the following explanation : Debit for {$930.00} |
| I was advised that everything was current | 2 | 0.0% | I utilized the Ally app |
| I was advised that the services were no longer connected and one agent | 1 | 0.0% | our home flooded and the electrical caught on fire. We had to move into a place with a friend while we found a home for ourselves. We lost almost everything in the flood and the fire did a lot of damage to our home. I had to be hospitalized for a short period of time due to complications with my existing condition as a result of the XXXX I had. When I came out of the hospital |
| I was advised that there were no supervisors that could assist. | 1 | 0.0% | checks were cashed |
| I was advised that they were actually looking for documentation from my daughter | 1 | 0.0% | Freedom Mortgage held virtual appointments to help with getting the loan back on track after a Covid-19 forbearance. I scheduled an appointment and spoke with a representative via a zoom type call. I was advised that because it was a VA loan I was eligible for a VA based loan modification. When asked how long the process would take |
| I was advised that this could not be done online and must be done over the phone with a Chase travel advisor | 1 | 0.0% | a credit card account specifically. with this credit card account |
| I was advised to check our credit report to see who had been inquiring about our credit rating | 1 | 0.0% | XXXX |
| I was advised to contact the fraud department. | 1 | 0.0% | I communicated once again with the bank |
