Total complaints
1
Filed since I re
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I was approximately XXXX miles over my allotment and billed for excessive mileage use. These modification terms are absent from my lease contract with XXXX XXXX XXXX. However's complaint history from CFPB public records. 1 consumers have filed complaints since I re. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I re
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was approximately XXXX miles over my allotment and billed for excessive mileage use. These modification terms are absent from my lease contract with XXXX XXXX XXXX. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| excessive wear and use | 1 |
| State | Complaints |
|---|---|
| I was told that this modification was implied when I spoke to an agent of XXXX XXXX XXXX. Contractual terms are not implied. Rather | 1 |
| Issue | Complaints |
|---|---|
| I called and inquired about these fees. I was told that I exceeded my mileage allotment in the contract which resulted in the excess mileage fee ; there was a scratch on the vehicle that had to be repaired which resulted in the excessive wear and use fee ; and I received no clear explanation of a disposition fee. The mileage fee is especially peculiar because in my signed lease | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was approximately XXXX miles over my allotment and billed for excessive mileage use. These modification terms are absent from my lease contract with XXXX XXXX XXXX. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I re, and the most recent logged activity is I received, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was approximately XXXX miles over my allotment and billed for excessive mileage use. These modification terms are absent from my lease contract with XXXX XXXX XXXX. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "excessive wear and use", and the single most common underlying issue is "I called and inquired about these fees. I was told that I exceeded my mileage allotment in the contract which resulted in the excess mileage fee ; there was a scratch on the vehicle that had to be repaired which resulted in the excessive wear and use fee ; and I received no clear explanation of a disposition fee. The mileage fee is especially peculiar because in my signed lease".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was approximately XXXX miles over my allotment and billed for excessive mileage use. These modification terms are absent from my lease contract with XXXX XXXX XXXX. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was approximately XXXX miles over my allotment and billed for excessive mileage use. These modification terms are absent from my lease contract with XXXX XXXX XXXX. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I was approximately XXXX miles over my allotment and billed for excessive mileage use. These modification terms are absent from my lease contract with XXXX XXXX XXXX. However has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was approximately XXXX miles over my allotment and billed for excessive mileage use. These modification terms are absent from my lease contract with XXXX XXXX XXXX. However is "I called and inquired about these fees. I was told that I exceeded my mileage allotment in the contract which resulted in the excess mileage fee ; there was a scratch on the vehicle that had to be repaired which resulted in the excessive wear and use fee ; and I received no clear explanation of a disposition fee. The mileage fee is especially peculiar because in my signed lease" in the "excessive wear and use" product category.
Read our methodology — how this data is sourced, computed, and verified.