I was assured multiple times that this application would be cancelled

What the CFPB Record Shows About I was assured multiple times that this application would be cancelled

I was assured multiple times that this application would be cancelled has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ap, and the most recent logged activity is I applied , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I was assured multiple times that this application would be cancelled reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was placed to pay as you earn ( XXXX ) With a Monthly payment of XXXX with MOHELA. The date I was initially given for recertification of my income was XX/XX/XXXX. Despite processing at that time being delayed", and the single most common underlying issue is "And absence to do so would place me on a fixed standard repayment plan at over {$2000.00} per month. I submitted my tax information and income recertification on XXXX on XX/XX/XXXX. I received an email from MOHELA On XX/XX/XXXX to notify me that my income recertification deadline was pushed to XX/XX/XXXX. Around that time".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was assured multiple times that this application would be cancelled: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.