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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 6.5K–6.5K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I STILL don't have online access to my 4 Chase credit cards 1
I still don't understand how XXXX XXXX XXXX could re-animate '' a debt that was settled with XXXX XXXX XXXX in XXXX and the balance was written off. Is this a precedent for Zombie debt '' - re-animating dead debt. If so 1
I still dont have the information! 2
I still dont have the payment adjustment made and I have no recourse to have the adjustment made other than calling customer service multiple times and being subject to abusive behavior. This is a violation of regulation UDAAP. 1
I still ended up paying the amount of {$770.00} - and now I am required to call XXXX everyday to inquire about the status of the payment that should not have been made in the first place. And 1
I still filled out the forms they sent when I got home and sent them back to them by email. The forms they sent were the same exact form that I have filled out in a detailed manner and sent back XXXX TIMES now. They just sent me the SAME EXACT FORM for the XXXX and XXXX time as of XX/XX/XXXX. The Citibank call center employee on the phone told me Citibank had misunderstood what had happened when they sided with the merchant and I have asked to speak directly with someone so that does not happen yet again during the appeal process and I can not get a live individual to contact me. They just keep telling me to fill out this form and send it to the dispute center email and then I end up getting a new copy of the blank form a few days later in the mail. This is unacceptable. They have also not responded to my dispute within the required 10 day timeframe for electronic transactions TWICE now out of the 5 times I contacted them by email. I have also contacted them by phone 3 times. It is absolutely ridiculous at this point. They have taken {$600.00} out of my account and given it to the merchant who obviously scammed me and they are doing everything in their power to draw this process out past the appeals timeframe so they do not have to correct their mistake. I have been dealing with this incompetence and these illegal tactics since XXXX. I want my {$600.00} back in my account. I want this process over and done with. I also would like them to be held accountable for their blatant disregard for several federal and state laws. I would be more than happy to send over a detailed document of multiple laws they have broken that you all could fine them heavily for. If you need to contact me 1
I still get a NEW CARD! I understand XXXX and can call to complain 1
I still had no word. I called again that day and spoke to Conner in Denver. He told me hed talk to the investigator and put me on hold. Then he came back and said they wont be able to honor any of the letter requests unless it comes from law enforcement. They didnt tell me this at any point in my 4 previous requests for the report 1
I still had not received any information from Selene so I looked your telephone number up on the internet and called. 1
I still had to move forward. The information about PSLF was first published to the XXXX site in XXXX exactly the year after my 10 yr tenure with a qualifying PSLF employer completed. These issues are not isolated to MOHELA. All student loan servicers I have had contributed to this 1
i still have an active business account for XXXX XXXX XXXX at Citibank. 1
I still have an outstanding loss of {$13000.00} ( one check ). 1
I STILL have heard nothing from this company ( it's now XX/XX/XXXX ). 1
I still have heard nothing. 1
I still have limited resources and will only be able to provide partial settlements for the alleged amounts owed. 1
I still have my previous card with my legal maiden name on it. 1
I still have n't received any check regarding the cashback reward. 1
I still have no idea where this came from 2
I still have no method of contacting the merchant 1
I still have not been able to recover my password. Their password reset system does not recognize my social security number -- -what an embarrassment of a company. 1
I still have not had a single response from that company 's representatives other than subsequent billings and penalties. To date 1
I still have not had any assistance to correct the billing error. On XXXX XX/XX/2020 1
I still have not received a latter from Chase stating the closure of the accounts or its justification. 1
I still have not received a response from Synchrony Bank XXXX XXXX XXXX XXXX XXXX XXXX. In attempting to call Synchrony Bank last week to get a status update 1
I still have not received it. I have been in touch with both my old post office and my new post office 1
I still have not received my money 1
I still have not received my money from Chime. I need the help of the CFPB to get Chime to send me my {$11000.00} as soon as possible. As of today 1
I still have not received that letter. Even if I had 1
I still have not received the requested documentation. I followed-up with XXXX 1
I still have not received them. If XXXX can deliver a package to me in an afternoon 1
I still have not received these documents. She also gave us the email address brureges & XXXX and told me I could send any additional information to reopen my claim. Discover would not do anything towards reopening the investigation until I had a written police report. 1
I still have not received word regarding the disposition of those frozen funds. 1
I still have overdue on the account and affected my credit score significantly ( I was XXXX in XX/XX/2016 1
I still have the email he sent me. 1
I still have to keep finding out that LoanCare can't find a document that has previously been submitted. 1
i still have {$1.00} in my account if they did n't make this mistake ... I need help if you can ... it is Bank of America,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
I still have {$5900.00} left to recover.,,PNC Bank N.A.,CA,95136,,Consent provided,Web,2018-05-12,Closed with explanation,Yes,N/A,2904043 1
I still haven't received it. In XXXX 1
I still havent received any official written confirmation that my foreclosure has been resolved. Adding to my frustration 1
I still held out hope that a competent person would eventually surface to fix this. 1
I still may have needed to take the forbearance. But who can make the best decision without all the appropriate information?,,Navient Solutions 1
I still never received my savings check. My lawyer and I called again on XX/XX/XXXX and the employees continued to go through the same process to sending another check in the mail. After we repeatedly asked for a new plan of action for about an hour 1
I still never received the credit card. I called in again on this date for the representative to tell me the card was never even sent to my location. It was at this point I asked the representative to speak with a manager because I was so unhappy with the service and inconveniences for about a month. He placed me on hold and then hung up on me. I called back for another representative to do the same when asking for a manager. Then a couple days later 1
I still owe them a late fee of {$75.00}. I called them about a month later asking why was I still being charge for a late fee when I've been making online payments on time since the beginning of the year. The customer service person told me that the payments I made didn't goes towards my late fee. It went towards my billing. I ask can the payment be reversed to my late payments and they said no but they can applied it to my billing the next time I pay. 1
I still owe {$1300.00} for my XXXX payment. So 1
I still owed Discover ( XXXX and XXXX ) the full amount. After a lengthy back and forth ( three phone calls ) 1
I still owed them XXXX now 1
I still owed XXXX ( which seems to be there majic number ) ... I moved out of state and got behind due to not being able to find full time work. They have called everyone I know 1
I still paid the balance off with my debit card. My card is showing the proof of payment of {$580.00}. Please see attached Exhibit B. 1
I still received neither my two settlements nor the resolution. This is unacceptable because Chase Risk Department should not be so ineffective.,,JPMORGAN CHASE & CO.,CA,92606,,Consent provided,Web,2020-02-05,Closed with explanation,Yes,N/A,3522086 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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