2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 6.4K–6.5K of 25.6K

Company Complaints
I spoke with XXXX XXXX 1
I spooked miss XXXX 1
I stand on these legal foundations and demand the fair application of the law. 1
I stand ready to provide the documentation. 1
I started calling Nelnet again to try to confirm my prior payment history. That is when an agent told me for the first time that my loans with the {$0.00} XXXX from XX/XX/XXXX-XX/XX/XXXX had never officially been put into repayment.,,Nelnet 1
I started calling XXXX and disputing the hard inquires the Manager ( XXXX XXXX ) started emailing me and denying that the inquiries were made by her or the loan officer. When disputed through XXXX the company simply stated the inquiries are a factual record of file access and will remain on the XXXX credit file for two years from the reported date of inquiry. Please help us to resolve this matter. They were not given authorization to make more than one inquiry into our credit profiles. Thank you so much for your time and patience. 1
I started crying at my desk one day. This will lead to only one thing 1
I started getting calls from friends and family 1
I started making my mortgage payments on XX/XX/XXXX and continued monthly until present. During the interim 1
I started moving money to an external linked account. Chime only allows transferring up to {$10000.00} each business day. 1
I started noticing these illegal billing practices and let them know that I was disputing the balance. Again 1
I started talking again 1
I started to file all communications on this matter with XXXX and I changed the sites often from XXXX and XXXX. This might be XXXX of the reasons that I could not complete the complain to XXXX several times. The content disappeared. I enclosed the prints out 1
I started to leave a message but was interrupted by a voice on the line. I asked who it was and she said her name ( maybe XXXX ) and that she was in a call center and had no idea who XXXX was. 1
I started with a {$150000.00} mortgage and ended with a {$260000.00} mortgage and got very little value of it. 1
I state again that I have NO account with them 1
I state that a mortgage statement or bill is not a simple matter and that this is not something they can simply err on as it has big implications. The representative had the audacity to say that if I liked 1
I stated No '' and I also verified that the signature wasn't mine. Chase Bank didn't provide me with and affidavit of forgery 1
I stated Good Luck and she hung up.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
I stated I did not understand. I was first denied because I did not have a job and needed a job for approval. Then 1
I stated if this is not resolved I will be seeking legal advice. Later that day 1
I stated it was because it was my right 1
I stated maybe or possibly down the line I may consider but that was not good enough for Navy Federal and they refuse to open up my Business Acct. based on a possibility and that is not right 1
I stated that I did not yet feel comfortable making the payment before consulting with my financial officer. Once again 2
I stated that one of the retailers 1
I stated that unless I received a refund reflecting the difference in service class or an upgrade to the promised class of service 1
I stated to them what XXXX said 1
I stayed in contact 1
I stayed on the phone with her for over an hour 1
I STEPPED AWAY FROM MY PHONE TO TUCK MY GRANDSON INTO BE. I RETURNED TO THE MISSED CALL 1
I stepped closer to create space but he was still awkwardly close. When the manager of the dealership came over 2
I still can not access or withdraw my funds. 1
I still can not gain access to my account 16
I still can not log into my account. The fraud/disputed purchases are still associated with my account... nine months later.,,Affirm Holdings 1
I still can not log into my own account. I do not get the one time passcode to either my email address or my cellphone and I end up stuck in limbo. 1
I still can not take transaction 1
I still could send them the docs even after the set deadline. 1
I still did n't have a job 1
I still did not get any card either 2
I still did not quite understand that there had been various monies sent to my checking account by the scammers. PayPal requested that I return email them what I knew. I responded that these people were scammers ; that they had purported to be customer service representatives of XXXX ; that I did not authorize this transaction 1
I still did not receive any rewards point as they advertised or promised.,,AMERICAN EXPRESS COMPANY,NC,27705,,Consent provided,Web,2017-10-20,Closed with explanation,Yes,N/A,2707147 1
I still didn't grasp what had happened 1
I still do n't know what my hard renewal deadline was. 1
I still do not have a copy of my credit report,,LEXISNEXIS,IL,601XX,,Consent provided,Web,2019-10-19,Closed with explanation,Yes,N/A,3410787 1
I still do not have access to my checking account via BBVA 's system. BBVA USA 's system was overwhelmed by the amount of Simple customers trying to create their new accounts. They had months to plan for this transition 1
I still do not have them. According to my bank 1
I still do not know the amount due for the XXXX payment. I want an audit of the loan account 1
I still do not know what happened and I have not talked to anyone since that fateful day.,,Madison Atrina LLC,CO,80124,,Consent provided,Web,2024-12-22,Closed with explanation,Yes,N/A,11249814 1
I still don't get it. When I called in 1
I still don't have my money 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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