I still have not received a response from Synchrony Bank XXXX XXXX XXXX XXXX XXXX XXXX. In attempting to call Synchrony Bank last week to get a status update

What the CFPB Record Shows About I still have not received a response from Synchrony Bank XXXX XXXX XXXX XXXX XXXX XXXX. In attempting to call Synchrony Bank last week to get a status update

I still have not received a response from Synchrony Bank XXXX XXXX XXXX XXXX XXXX XXXX. In attempting to call Synchrony Bank last week to get a status update has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to With, and the most recent logged activity is With no re, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I still have not received a response from Synchrony Bank XXXX XXXX XXXX XXXX XXXX XXXX. In attempting to call Synchrony Bank last week to get a status update reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we wrote to Synchrony Bank initially on XX/XX/XXXX. I stated in my letter that I disputed the charge of {$7200.00} because the work was never performed and also pointed out that the card never wasn't supposed to be charged in the first place until the project was completed. Synchrony Bank responded with a form letter saying that their investigation would take up to 60 days and that they would advise us of the outcome. We did not receive a response at all from Synchrony. In following up with a Synchrony Bank customer dispute supervisor by phone on XX/XX/XXXX", and the single most common underlying issue is "but she couldn't understand why from the notes. She stated the dispute would be reopened based upon the information we provided her on the phone call. Again".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I still have not received a response from Synchrony Bank XXXX XXXX XXXX XXXX XXXX XXXX. In attempting to call Synchrony Bank last week to get a status update: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.