Total complaints
1
Filed since On t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I still never received the credit card. I called in again on this date for the representative to tell me the card was never even sent to my location. It was at this point I asked the representative to speak with a manager because I was so unhappy with the service and inconveniences for about a month. He placed me on hold and then hung up on me. I called back for another representative to do the same when asking for a manager. Then a couple days later's complaint history from CFPB public records. 1 consumers have filed complaints since On t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I still never received the credit card. I called in again on this date for the representative to tell me the card was never even sent to my location. It was at this point I asked the representative to speak with a manager because I was so unhappy with the service and inconveniences for about a month. He placed me on hold and then hung up on me. I called back for another representative to do the same when asking for a manager. Then a couple days later's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was attempting to purchase flights tickets that I desperately needed to purchase on this date. After approval process | 1 |
| State | Complaints |
|---|---|
| either the XXXX or XXXX | 1 |
| Issue | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I still never received the credit card. I called in again on this date for the representative to tell me the card was never even sent to my location. It was at this point I asked the representative to speak with a manager because I was so unhappy with the service and inconveniences for about a month. He placed me on hold and then hung up on me. I called back for another representative to do the same when asking for a manager. Then a couple days later has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On t, and the most recent logged activity is On the dat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I still never received the credit card. I called in again on this date for the representative to tell me the card was never even sent to my location. It was at this point I asked the representative to speak with a manager because I was so unhappy with the service and inconveniences for about a month. He placed me on hold and then hung up on me. I called back for another representative to do the same when asking for a manager. Then a couple days later reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was attempting to purchase flights tickets that I desperately needed to purchase on this date. After approval process", and the single most common underlying issue is "XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I still never received the credit card. I called in again on this date for the representative to tell me the card was never even sent to my location. It was at this point I asked the representative to speak with a manager because I was so unhappy with the service and inconveniences for about a month. He placed me on hold and then hung up on me. I called back for another representative to do the same when asking for a manager. Then a couple days later: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I still never received the credit card. I called in again on this date for the representative to tell me the card was never even sent to my location. It was at this point I asked the representative to speak with a manager because I was so unhappy with the service and inconveniences for about a month. He placed me on hold and then hung up on me. I called back for another representative to do the same when asking for a manager. Then a couple days later has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I still never received the credit card. I called in again on this date for the representative to tell me the card was never even sent to my location. It was at this point I asked the representative to speak with a manager because I was so unhappy with the service and inconveniences for about a month. He placed me on hold and then hung up on me. I called back for another representative to do the same when asking for a manager. Then a couple days later has a 0% timely response rate to CFPB complaints.
The most common issue reported against I still never received the credit card. I called in again on this date for the representative to tell me the card was never even sent to my location. It was at this point I asked the representative to speak with a manager because I was so unhappy with the service and inconveniences for about a month. He placed me on hold and then hung up on me. I called back for another representative to do the same when asking for a manager. Then a couple days later is "XX/XX/XXXX" in the "I was attempting to purchase flights tickets that I desperately needed to purchase on this date. After approval process" product category.
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