2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 9.1K–9.1K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but she sent a request to an investigation department with Navient to address this. Additionally 1
but she still managed to drain my account of about {$1200.00}. Apparently 1
but she still transfer my call without talking to someone in Risk before. I have been in the phones for over 2 hours. I want to file a complaint against XXXX 1
but she still will not call. Please look into it. I did the best I could to recover from it 1
but she still would not verify me. 1
but she told me that PenFed gave them the wrong amount ( {$6400.00} ) and now they needed to collect the remaining balance of roughly {$19000.00}. I asked how it was possible that I needed to pay the remaining balance when they assured me the total balance was {$6400.00}. I took no action but thought I would dispute it again with the credit bureau and add the collection and proof of my payments as I did not provide any documentation the first time. 1
but she told me that XXXX gave them the wrong amount ( {$6400.00} ) and now they needed to collect the remaining balance of roughly {$19000.00}. I asked how it was possible that I needed to pay the remaining balance when they assured me the total balance was {$6400.00}. I took no action but thought I would dispute it again with the credit bureau and add the collection and proof of my payments as I did not provide any documentation the first time. 1
but she told me there was nothing else she could do and my 30 days past due was going to remain in my credit report for seven years. 2
but she told me there was nothing else she could do and my 30 days past due was going to remain in my credit report for seven years. I have been a loyal customer for several years and have always maintained a perfect payment history. However 1
but she was also unwilling to help. This representative stated that they do not have a supervisor 1
but she was at a loss herself. She did tell me that I could contact customer satisfaction 1
but she was calling to collect on this debt. I have a photo of my caller ID with the date and time of this call from a representative from Messerli & Kramer. The phone number listed is XXXX. 1
but she was calling to collect on this debt. I have a photo of my caller ID with the date and time of this call from a representative from XXXX XXXX XXXX. The phone number listed is XXXX. 1
but she was less than receptive to the information. This morning XXXX/XXXX/XX/XX/XXXX I receive an email from GLA collections that states if I have any further issues with my accounty I need contact XXXX. I returned with a response that I found this to be a poor choice since I filed a complaint against him with a supervisor and that he lacked communication skills. XXXX refused to validate the debt even after I produced EOB 's from my insurance company showing that the date in question was paid in full 1
but she was not receiving them because she had not left a forwarding number. After much pleading and escalating to remove my name from this account and relieve me of the financial burden of the {$700.00} 1
but she was saying that trough them I cant have the cancellation of this record and that will stick on me for 7 years! 1
but she was then out all week. When I attempted to contact a person referenced on her voicemail as being able to help 1
but she was unable to provide and itemized invoice for the {$66.00} 1
but she was unable to provide. The proof '' is that the XXXX XXXX is within 40 miles of my home so it is feasible that I made the purchase. She discounted the fact that there are several other XXXX XXXX much closer to me 1
but she was unable to reach you. At no time did any participant explain that I was in jeopardy of losing the property. And 1
but she was unable to use this card number to reverse the charge because it did not match the number of the physical card that I used to place the deposit. This is because my physical Apple Card which was charged for the deposit has as a security feature no physical card number that is visible. After calling Apple Card Support 1
but she was very helpful and was able to ask them to void an escrow check they issued by mistake in the process of removing the FPI from our escrow account. ( I knew it was a mistake to issue me a check instead of crediting our escrow account 1
but she will be back on XX/XX/XXXX. If she doesn't answer by XXXX 1
but she will provide and update once she receives one. We never received a follow up to this email from NewRez. We were notified by the credit reporting agencies that our credit was pulled again. -- XX/XX/XXXX Sent email to XXXX. Need to know why they pulled XXXX credit three times XXXX 1
but she would contact me within a week. It never happened 1
but she would hear none of it. Their offer was a 40 % discount on XXXX debts 1
but she would not allow room for reasoning. Based 2
but she would not be included in the loan application. They assured me it was not an issue 1
but she would transfer me to her supervisor. 1
but she would transfer me to the Redemption department who could assist me further. This is where the treatment took a very ugly turn. The gentleman handling my case 1
but she would try to find out. She came back and said that only the bank can process fraud investigations. I still have not received the 'proof ' and whatever it is 1
but she wouldnt give me any other information. 1
but should continue reporting it as current. 3
but shows in my statements which does not explain where the fees/charges came from 1
but shows inflated charge-off balance of {$1600.00} Reporting monthly CO notations through XXXX with no activity post charge-off punishment and potential balance padding XXXX. XXXX XXXX XXXX XXXX Paid {$1400.00} in XXXX 1
but shows that it deducts some of the falsified charges. They refuse to provide any verification documents. Initially they agree not to report to any credit bureaus in light of the dispute 1
but simply states THEY ARE PROVIDING flood insurance for {$3000.00} more than the actual cost. If I do not pay this full amount 1
but simply told me that the amount was going to be higher because he wanted his money too. I ended up filing for bankruptcy in XXXX of XXXX 1
but simply works in the favor of Bank of America. I have been a XXXX year customer of this Bank 1
but sinc 1
but since CFPB takes 15 days to review a complaint 1
but since I already had the derogetory mark from this delinquency 1
but since I had tried in the past 1
but since I have not received any response from BOA nor the dealership 1
but since it appears on my report 1
but since it is a recording and they do not identify themselves 1
but since merchants are already declining my check 1
but since much of it is quite personal I thought it not wise to attach it here but instead save it for future correspondence. I will of course be happy to provide any other information I can to facilitate obtaining an approval for the PPP loan if I am provided with details on what is actually needed! 1
but since my account there was already closed 1
but since the employee at the customer service counter was also adding her notes about the refund. I told the person on the chat to not make any changes as the airport employee said that if shes not saving her changes 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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