Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but she would try to find out. She came back and said that only the bank can process fraud investigations. I still have not received the 'proof ' and whatever it is's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but she would try to find out. She came back and said that only the bank can process fraud investigations. I still have not received the 'proof ' and whatever it is's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| so I messaged in to live chat. The person said to check my spam. I rechecked everything. She said she would request them to send the proof again. After some back and forth because this has left me in a bind | 1 |
| State | Complaints |
|---|---|
| I have evidence to support its false. | 1 |
| Issue | Complaints |
|---|---|
| I would need to contact the company directly. She stated that the merchant provides proof during the investigation. When I asked why wasn't that uses to determine it wasn't fraud ( Which it very much is ) in XXXX and why wasn't I shown the proof so I could give evidence it was false before? She said the investigations can take up to 90 calendar days. It has been over 90 calendar days. I asked who I could speak to to get my money back. She said I had to ca the company. So I called XXXX XXXX in XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but she would try to find out. She came back and said that only the bank can process fraud investigations. I still have not received the 'proof ' and whatever it is has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX no em, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but she would try to find out. She came back and said that only the bank can process fraud investigations. I still have not received the 'proof ' and whatever it is reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so I messaged in to live chat. The person said to check my spam. I rechecked everything. She said she would request them to send the proof again. After some back and forth because this has left me in a bind", and the single most common underlying issue is "I would need to contact the company directly. She stated that the merchant provides proof during the investigation. When I asked why wasn't that uses to determine it wasn't fraud ( Which it very much is ) in XXXX and why wasn't I shown the proof so I could give evidence it was false before? She said the investigations can take up to 90 calendar days. It has been over 90 calendar days. I asked who I could speak to to get my money back. She said I had to ca the company. So I called XXXX XXXX in XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but she would try to find out. She came back and said that only the bank can process fraud investigations. I still have not received the 'proof ' and whatever it is: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but she would try to find out. She came back and said that only the bank can process fraud investigations. I still have not received the 'proof ' and whatever it is has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but she would try to find out. She came back and said that only the bank can process fraud investigations. I still have not received the 'proof ' and whatever it is has a 0% timely response rate to CFPB complaints.
The most common issue reported against but she would try to find out. She came back and said that only the bank can process fraud investigations. I still have not received the 'proof ' and whatever it is is "I would need to contact the company directly. She stated that the merchant provides proof during the investigation. When I asked why wasn't that uses to determine it wasn't fraud ( Which it very much is ) in XXXX and why wasn't I shown the proof so I could give evidence it was false before? She said the investigations can take up to 90 calendar days. It has been over 90 calendar days. I asked who I could speak to to get my money back. She said I had to ca the company. So I called XXXX XXXX in XXXX" in the "so I messaged in to live chat. The person said to check my spam. I rechecked everything. She said she would request them to send the proof again. After some back and forth because this has left me in a bind" product category.
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