Total complaints
1
Filed since Wedn
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but she was very helpful and was able to ask them to void an escrow check they issued by mistake in the process of removing the FPI from our escrow account. ( I knew it was a mistake to issue me a check instead of crediting our escrow account's complaint history from CFPB public records. 1 consumers have filed complaints since Wedn. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Wedn
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but she was very helpful and was able to ask them to void an escrow check they issued by mistake in the process of removing the FPI from our escrow account. ( I knew it was a mistake to issue me a check instead of crediting our escrow account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXX I called customer services again and | 1 |
| State | Complaints |
|---|---|
| so I didnt cash the check. ) XXXX also requested the correction of XXXX payment that has been wrongly processed as an extra payment and applied to principal only ( the same thing XXXX had mentioned | 1 |
| Issue | Complaints |
|---|---|
| I was able to talk to XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but she was very helpful and was able to ask them to void an escrow check they issued by mistake in the process of removing the FPI from our escrow account. ( I knew it was a mistake to issue me a check instead of crediting our escrow account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Wedn, and the most recent logged activity is Wednesday, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but she was very helpful and was able to ask them to void an escrow check they issued by mistake in the process of removing the FPI from our escrow account. ( I knew it was a mistake to issue me a check instead of crediting our escrow account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX I called customer services again and", and the single most common underlying issue is "I was able to talk to XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but she was very helpful and was able to ask them to void an escrow check they issued by mistake in the process of removing the FPI from our escrow account. ( I knew it was a mistake to issue me a check instead of crediting our escrow account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but she was very helpful and was able to ask them to void an escrow check they issued by mistake in the process of removing the FPI from our escrow account. ( I knew it was a mistake to issue me a check instead of crediting our escrow account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but she was very helpful and was able to ask them to void an escrow check they issued by mistake in the process of removing the FPI from our escrow account. ( I knew it was a mistake to issue me a check instead of crediting our escrow account has a 0% timely response rate to CFPB complaints.
The most common issue reported against but she was very helpful and was able to ask them to void an escrow check they issued by mistake in the process of removing the FPI from our escrow account. ( I knew it was a mistake to issue me a check instead of crediting our escrow account is "I was able to talk to XXXX" in the "XX/XX/XXXX I called customer services again and" product category.
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