TransUnion

131 consumer complaints filed with the CFPB

This page summarizes consumer complaints about TransUnion products filed with the CFPB. 131 complaints have been filed across 81 companies. The most commonly reported issue is "credit bureaus must block identity theft-related accounts when a valid identity theft report is submitted. My notarized affidavit satisfies this requirement".

131
Total Complaints
81
Companies
credit bureaus must block identity theft-related accounts when a valid identity theft report is submitted. My notarized affidavit satisfies this requirement
Top Issue

Companies with Most TransUnion Complaints

# Company Complaints
1 plus punitive damages and attorney fees. Resolution Demanded Permanent deletion of all fraudulent accounts and unauthorized inquiries listed above. Written confirmation of removal within the legally required timeframe. Cease further auto-verification and conduct a real investigation 6
2 which provide for statutory damages 6
3 and costs. Additionally 3
4 and unverifiable information. 3
5 XXXX removed the entry from their respective databases. 3
6 or lawful assignment records 3
7 XXXX XXXX ( XX/XX/XXXX ) 3
8 written 3
9 TransUnion 3
10 block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent 3
11 including CFPB 3
12 despite being paid and closed. 3
13 charge offs 3
14 and completeness of all negative accounts and all collection accounts listed on my XXXX XXXX Report dated XX/XX/year>. Every disputed item below appears on XXXX or more of the XXXX bureausEquifax 3
15 and Metro 2 data furnishing guidelines. No creditor has provided verification or substantiation. These accounts are harming my credit and financial standing. 3
16 Dept. of Education ) to conduct a thorough reinvestigation of each disputed item. 3
17 I am a federally protected consumer and I have a right to privacy. Not granting me my rights is in direct violation of 15 USC 1681 and all its subsections. Please update and delete all requested personal information. Best Regards 3
18 housing 3
19 and correct all inconsistencies. 2
20 inconsistent with standard auto loan terms. 2
21 collections 2
22 inaccurate 2
23 it must be treated as canceled debt and reported as income not as a delinquent tradeline on a credit report. If its not canceled 2
24 in violation of : The Fair Credit Reporting Act ( FCRA ) 2
25 and inaccurate data 2
26 or continued furnishing information that conflicts between each bureau 2
27 a total of 109 days. A charge-off typically occurs at 180 days. In addition 1
28 Social Security Number 1
29 creating conflicting narratives of delinquency timelines. Under FCRA 1681s-2 ( a ) ( 1 ) 1
30 INC.,CA,90019,,Consent provided,Web,2022-12-30,Closed with non-monetary relief,Yes,N/A,6378496 1
31 where I have highlighted that the account is fully paid off and shows no late payments ( XXXX ) days late. However 1
32 or ( C ) In any other form designed to render such obligation readily tradable in an established securities market 1
33 unwritten 1
34 and TransUnion in an effort to resolve this situation. 1
35 which they never obtained from me. This unauthorized reporting is considered defamation of character 1
36 date of last activity and much more is incorrect. According to 15 USC 1681i ( 5 ) they are suppose to modify accounts that isnt reporting correctly. 1
37 or hard inquiries as reported. The aforementioned accounts 1
38 XXXX ) XXXX. XXXX XXXXXXXX XXXX XXXX TransUnion 1
39 implied 1
40 Equifax as co-conspirators/ accessories under the Pinkerton Doctrine which we believe is R.I.C.O. and violations of 18 USC 241 1
41 XXXX. 1
42 Demand for Deletion or Monetary Damages To Whom It May Concern 1
43 INC.,GA,30281,,Consent provided,Web,2024-11-06,Closed with non-monetary relief,Yes,N/A,10695110 1
44 and XXXX to furnish false information. Their unauthorized dissemination of inaccurate data violates my privacy rights. I urge prompt investigation and enforcement actions to correct these violations 1
45 the Federal functional regulators 1
46 or associates of the consumer reported on or with others with whom he is acquainted or who may have knowledge concerning any such items of information. 1
47 causing financial hardship and obstacles in obtaining credit. These lawsuits highlight systemic issues where automated processes and lack of human oversight have led to wrongful credit damage 1
48 oath 1
49 so this is why my information hasn't been reported accurately. 1
50 XXXX and XXXX did not report the monthly payment 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows for TransUnion

131 consumer complaints have been filed with the CFPB under the "TransUnion" product category, naming 81 distinct companies as the respondent. Product-level complaint counts are one of the most direct signals of where consumer friction is concentrated in the U.S. financial system — the CFPB routes each filing to the specific regulatory framework that governs its product class, so the volume here reflects real intake into federal and state consumer-protection channels, not casual survey sentiment.

Within TransUnion, the single most common underlying consumer complaint is "credit bureaus must block identity theft-related accounts when a valid identity theft report is submitted. My notarized affidavit satisfies this requirement". Issue concentration inside a product category is often more diagnostic than headline volume: when one issue dominates filings, it usually points to a recurring servicing, billing, reporting, or collection pattern that touches many providers at once. The table above ranks individual companies by filing volume within this product line and includes their timely-response rate and the share of cases closed with relief — two operational metrics that help separate firms handling complaint intake smoothly from those where resolutions stall or get disputed.

Complaint volume scales with market share — the largest issuers and servicers in a category will naturally generate more filings than smaller peers even at identical complaint rates per customer. A complaint on record is a consumer allegation, not a proven violation, and a company's presence here does not imply it broke any law. Use this page to understand the contour of consumer concerns around TransUnion, then drill into specific companies and cross-check against the CFPB Consumer Complaint Database. This page is informational only and is not financial, legal, or regulatory advice.

Data source: CFPB Consumer Complaint Database. Product categories are defined by the CFPB. Complaint counts reflect consumer-reported data and do not imply wrongdoing by any company.

Read our methodology — how this data is sourced, computed, and verified.

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