Total complaints
43
Filed since 15 U
2026 data Public-data reference. official source
TransUnion
43 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
43 consumer complaints filed with the CFPB
This profile shows TransUnion's complaint history from CFPB public records. 43 consumers have filed complaints since 15 U. The company has a 0% timely response rate and has provided relief in 0% of cases.
43
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
28
States Active
15 U
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
TransUnion complaint mix by product
- 15 U.S.C. 3 15.0% – 0% relief
- you are 3 15.0% – 0% relief
- TransUnion 3 15.0% – 0% relief
- I have 3 15.0% – 0% relief
- Experian 3 15.0% – 0% relief
- Section 604 3 15.0% – 0% relief
- Except as 2 10.0% – 0% relief
How TransUnion's 43 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| 15 U.S.C. 1637 ( b ) | 3 |
| you are hereby ordered to : Cease all collection activity immediately Cease reporting | 3 |
| TransUnion | 3 |
| I have disputed multiple inaccurate | 3 |
| Experian | 3 |
| Section 604 ( a ) ( 2 ) of the Fair Credit Reporting Act specifies that any consumer reporting agency may furnish a consumer report only in accordance with the written instructions of the consumer. Equifax | 3 |
| Except as authorized under subsection ( b ) | 2 |
| 15 U.S. Code 1681i | 2 |
| the Fair and Accurate Credit Transactions Act ( FACTA ) | 2 |
| LLC Furnishers Listed Below RE : Repeated Violations of the Consumer Financial Protection Act ( CFPA ) | 2 |
| and their inclusion in my credit report is not only inaccurate but also potentially damaging to my creditworthiness. I firmly believe that these items should not be part of my consumer credit file | 1 |
| Inc is a financial institution by definition under that title. 15 USC 1681 section 604 ( a ) section 2 states that : In general | 1 |
| no consumer reporting agency may make any consumer report containing any of the following items of information : Any other adverse or derogatory item of information | 1 |
| I do not authorize | 1 |
| so I am requesting the general or specific certification that was given to you | 1 |
| Section 604 ( a ) ( 2 ) | 1 |
| when a creditor bases an adverse credit decision on information from a consumer reporting agency | 1 |
| I demand the following corrective actions : Immediate discharge and cancellation of all my federal student loans due to the breach of my financial aid and tax records | 1 |
| XXXX reported an inaccurate 30 days late payment notice to XXXX | 1 |
| Mr. XXXX XXXX | 1 |
| any person ( under the law | 1 |
| I received from the U.S BANKRUPTCY COURT confirming that they do not report information to XXXX | 1 |
| I have been victimized by a clerical error in XXXX XXXX records | 1 |
| but no evidence has been provided identifying what third party or source confirmed the information. I have an official letter from the U.S. Bankruptcy Court for the District of New Jersey | 1 |
| posting logs | 1 |
| it is explicitly stated that a consumer reporting agency may furnish a consumer report only in accordance with the written instructions of the respective consumer. To this effect | 1 |
| it appears to me that you do not have reasonable procedures in place to assure Maximum Accuracy and Completeness of the information that you included in my consumer report. Youre constantly violating your own standards. Im frustrated with your negligence! It is your DUTY to ensure the ALL of my information | 1 |
Top States
| State | Complaints |
|---|---|
| and Equifaxs reporting practices. | 3 |
| and any secondary bureaus Confirm deletion in writing within 15 days Do not reinsert these accounts under any circumstances NOTICE OF CIVIL LIABILITY Continued reporting or collection of unvalidated debts will be treated as willful non-compliance | 3 |
| Experian | 3 |
| and Equifax to ensure the maximum possible accuracy of credit reports. Continuing to report fraudulent and unverifiable accounts is a clear violation of this obligation. 3. Violation of FCRA 1681c-2 Failure to Block Fraudulent Information Per FCRA 1681c-2 | 3 |
| and Experian and any furnishers of information. | 3 |
| and XXXX | 2 |
| and XXXX are not maintaining reasonable procedures. Also 12 CFR 1016.7 states that A consumer may exercise the right to opt out at any time. '' I am immediately opting out of these reporting services. | 2 |
| and Experian ) per FCRA requirements. | 2 |
| and secondary agencies such as XXXX and XXXX continue to repopulate outdated and stolen data. Through my Experian membership | 2 |
| and multiple furnishers have continued to report inaccurate | 2 |
| XXXX ( Negative Remarks ) XXXX XXXX XXXX XXXX XXXX {$600.00} XXXX | 1 |
| And XXXX XXXX XXXX XX/XX/XXXX XXXX | 1 |
| XXXX | 1 |
| can not verify this account under the requirements of the law | 1 |
| or any furnisher of information to credit agencies my consent to furnish this information | 1 |
| XXXX specialty agencies ) were consulted The speci What credit scores or credit-report Without these disclosures | 1 |
| and XXXX XXXX XXXX to place a fraud alert and investigate any unauthorized activity that may have resulted from this breach. This breach has caused significant distress and concern regarding the security of my personal and financial data. If my demands are not met within 30 days | 1 |
| or XXXX consumer credit bureaus | 1 |
| and XXXX is inconsistent and false across the three credit bureaus. | 1 |
| XXXX and the MI Attorney General 's Office.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| 15 U.S.C. 1681i | 3 |
| or verifying these accounts Cease communication except to confirm deletion DEMAND FOR IMMEDIATE DELETION If you can not produce BOTH : the original signed contract | 3 |
| and fraudulent accounts on my credit report. Despite providing substantial documentation | 3 |
| Equifax ) XXXX XXXX XXXX Acct. XXXX XXXX XXXX Transunion ) Inquiries to Be Deleted Immediately : XXXX XXXX XXXXXX/XX/XXXX ( Experian | 3 |
| and Experian | 3 |
| I am requesting : The original signed credit agreement A complete payment history | 2 |
| fraudulent addresses | 2 |
| and State Consumer Protection Laws Demand for Immediate Removal of Inaccurate | 2 |
| {$230.00} TransUnion | 1 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' Upstart Network | 1 |
| to my consumer report ( inquiries | 1 |
| TransUnion | 1 |
| other than records of convictions of crimes which antedates the report by more than seven years. '' These accounts have private transactional items being reported | 1 |
| or transfer | 1 |
| required by procedure to place this account on my report. If you claim to verify | 1 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. I | 1 |
| address | 1 |
| including details on how my records were accessed | 1 |
| and TransUnion consumer credit bureaus. This late payment was disputed by the borrower and XXXX deemed this late pay to be inaccurate | 1 |
| 60 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About TransUnion
TransUnion has accumulated 43 consumer complaints in the CFPB public database, with filings active across 28 U.S. states. Of those submissions, 36 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 15 U, and the most recent logged activity is XXXX accou, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TransUnion reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "15 U.S.C. 1637 ( b )", and the single most common underlying issue is "15 U.S.C. 1681i".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TransUnion: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does TransUnion have?
TransUnion has received 43 consumer complaints filed with the Consumer Financial Protection Bureau.
Does TransUnion respond to complaints on time?
TransUnion has a 0% timely response rate to CFPB complaints.
What is the most common complaint about TransUnion?
The most common issue reported against TransUnion is "15 U.S.C. 1681i" in the "15 U.S.C. 1637 ( b )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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