Total complaints
284
Filed since . Ac
2026 data Public-data reference. official source
written
284 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
284 consumer complaints filed with the CFPB
This profile shows written's complaint history from CFPB public records. 284 consumers have filed complaints since . Ac. The company has a 0% timely response rate and has provided relief in 1.4% of cases.
284
Total Complaints
0%
Timely Response
0%
Disputed
1.4%
Relief Provided
51
States Active
. Ac
Since
Timely response
0%
CFPB-tracked response window
Relief rate
1.4%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 1.4%
Industry median
Share closed with monetary or non-monetary relief.
written complaint mix by product
- impartiality 124 75.2% – 2% relief
- XXXX 11 6.7% – 0% relief
- Section 604 10 6.1% – 0% relief
- no consumer 7 4.2% – 0% relief
- according to 5 3.0% – 0% relief
- any consumer 4 2.4% – 0% relief
- in light 4 2.4% – 0% relief
How written's 284 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| impartiality | 124 |
| XXXX | 11 |
| Section 604 ( a ) ( 2 ) | 10 |
| no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information | 7 |
| according to 12 CFR 1016.7 | 5 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX | 4 |
| in light of the provisions stated in 15 USC 1692a ( 2 ) of the FDCPA | 4 |
| which explicitly states that a consumer reporting agency may furnish a consumer report only in accordance with the written instructions of the consumer to whom it relates. Despite this | 3 |
| a consumer reporting agency is only permitted to furnish a consumer report based on explicit written instructions from the consumer. In this instance | 3 |
| 12 CFR 1016.7 emphasizes the consumer 's right to opt out at any time. In exercising this right | 3 |
| consumer reporting agencies may only furnish a consumer report with the explicit written instructions of the related consumer. However | 3 |
| balances | 3 |
| Section 604 ( a ) ( 2 ) clearly states that a consumer report may only be furnished with the written instructions of the consumer. I have not provided | 3 |
| 15 U.S.C. 1681 section 604 ( a ) ( 2 ) specifies that a consumer reporting agency may furnish a report only with my written consent | 3 |
| any and all consent to XXXX XXXX | 3 |
| by definition | 3 |
| TransUnion | 3 |
| a consumer reporting agency is permitted to provide a consumer report solely based on explicit written instructions from the concerned consumer. However | 3 |
| 15 USC 1681 Section 604 ( a ) ( 2 ) specifies that a consumer reporting agency can furnish a consumer report solely in accordance with the written instructions of the consumer to whom it pertains. Neither the financial institution ( Furnisher of information to credit agencies ) nor the consumer reporting agencies | 3 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' The financial institution and the Consumer reporting agencies XXXX | 3 |
| which emphasizes the importance of financial institutions respecting customer privacy | 3 |
| a consumer reporting agency can furnish a consumer report only in accordance with the written instructions of the consumer. As the consumer | 2 |
| and the Consumer reporting agencies XXXX | 2 |
| 'any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. ' I have not given my written consent for XXXX XXXX XXXX | 2 |
| categorized as a financial institution under this statute | 2 |
| consumer reporting agencies are only permitted to furnish consumer reports in accordance with the written instructions of the consumer. I have not provided written consent for XXXX | 2 |
| consumer reporting agencies may only furnish a consumer report in accordance with the written instructions of the consumer. Neither XXXX XXXX XXXX | 2 |
| you shall either modify or delete the disputed information. Additionally | 2 |
| as a federally protected consumer | 2 |
| the XXXX XXXX Account # XXXX AND XXXX XXXX XXXX ( ACCOUNT NUMBER ENDING XXXX ) account is designated as a charge off account. Per 26 U.S. Code 108 | 2 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies XXXX XXXX | 2 |
| names | 2 |
| and XXXX | 2 |
| consumer reporting agencies may furnish a consumer report only in accordance with the written instructions of the consumer. In this case | 2 |
| consumer reporting agencies such as XXXX | 2 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' The financial institution and the Consumer reporting agencies Equifax | 2 |
| Experian | 2 |
| the financial institution and the Consumer reporting agencies XXXX | 2 |
| TD bank excessively charged my Primary DDA account with Overdraft Fees in one of ( at that time I had 2 checking accounts with them. My Primary DDA | 1 |
| this subchapter and the regulations prescribed thereunder shall be enforced by the XXXX XXXX XXXX XXXX XXXX | 1 |
| ALL consumer reporting agencies Experian | 1 |
| XXXX and XXXX as you see it reporting XXXX all XXXX XXXX ) ( XXXX | 1 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the XXXX institution and the XXXX XXXX agencies do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX | 1 |
| JP MORGAN CHASE BANK and the Consumer reporting agencies XXXX | 1 |
| XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| XXXX XXXX XXXXXXXX XXXX and the Consumer reporting agencies TransUnion | 1 |
| consumer reporting agencies are only permitted to furnish consumer reports in accordance with the written instructions of the consumer. I have not provided written consent for Equifax | 1 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : ( XXXX ) in accordance with the written instructions of the consumer to whom it relates. '' Neither the financial institutions nor the consumer reporting agency TransUnion has received verbal consent to furnish this nonpublic information | 1 |
| is a financial institution under that title. 15 USC 1681 section 604 a section 2 states that In general Subject to subsection ( c ) | 1 |
| 'any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. ' I have not given my written consent for JPMCB CARD SERVICE | 1 |
| according to XXXX XXXX XXXX | 1 |
| XXXX XXXX XXXX section XXXX ( a ) ( XXXX ) stipulates that a consumer reporting agency XXXX provide a consumer report only under specific circumstances | 1 |
| XXXX XXXXXXXX XXXX '' and consumer reporting agencies ; XXXX XXXX XXXX | 1 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies Transunion | 1 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : ( XXXX ) in accordance with the written instructions of the consumer to whom it relates. '' Neither the financial institutions nor the consumer reporting agency Experian has received verbal consent to furnish this nonpublic information | 1 |
| XXXX is violating federal law by reporting this fraud to the XXXX major credit reporting agencies | 1 |
| a consumer reporting agency may furnish a consumer report only in accordance with the written instructions of the consumer. However | 1 |
| XXXX XXXX XXXX XXXX XXXX ) are a financial institution by definition under that title : 15 USC 1681 section 604 a section 2 states that In general Subject to subsection ( c ) any. consumer reporting agency may furnish a consumer report under the following. circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' the financial institution and the Consumer reporting agencies XXXX | 1 |
| INC./AD and the Consumer reporting agencies XXXX | 1 |
| the unauthorized addition of information to my consumer report may constitute identity theft | 1 |
| XXXX XXXX XXXX XXXX and the Consumer reporting agencies XXXX | 1 |
| consumer reporting agencies such as Equifax | 1 |
| LLC Attn. XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| XXXXXXXX XXXX XXXX XXXX XXXX ) are a financial institution by definition under that title : 15 USC 1681 section 604 a section 2 states that In general Subject to subsection ( c ) any. consumer reporting agency may furnish a consumer report under the following. circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' the financial institution and the Consumer reporting agencies XXXX | 1 |
| XXXX XXXX XXXX XXXX | 1 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to Experian | 1 |
| Inc. and the Consumer reporting agencies XXXX | 1 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies Trans Union | 1 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies XXXX | 1 |
| 15 USC 1681 section 604 ( a ) ( 2 ) specifies that a consumer reporting agency may only furnish a consumer report in accordance with the written instructions of the consumer. I assert that neither the financial institution nor the consumer reporting agencies | 1 |
| consumer reporting agencies must exercise their responsibilities with fairness | 1 |
| XXXX and Experian as you see it reporting to all XXXX XXXX ) ( XXXX | 1 |
| and Experian | 1 |
| XXXX XXXX XXXX XXXX XXXX ) are a financial institution by definition under that title : 15 USC 1681 section 604 a section 2 states that In general Subject to subsection ( c ) any. consumer reporting agency may furnish a consumer report under the following. circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' the financial institution and the Consumer reporting agencies Transunion | 1 |
| as well as the rights of all other Chase customers who may have been victimized by this systemic practice : XXXX an immediate | 1 |
| Transunion | 1 |
| this subchapter and the regulations prescribed thereunder shall be enforced by the Bureau of Consumer Financial Protection | 1 |
| 15 USC 1681 section 604 ( a ) ( 2 ) stipulates that a consumer reporting agency may provide a consumer report only under specific circumstances | 1 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : ( 2 ) in accordance with the written instructions of the consumer to whom it relates. '' Neither the financial institutions nor the consumer reporting agency Equifax has received verbal consent to furnish this nonpublic information | 1 |
| XXXX XXXX XXXXXXXX XXXX and the Consumer reporting agencies XXXX | 1 |
| and the XXXX reporting agencies Equifax | 1 |
Top States
| State | Complaints |
|---|---|
| implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' ( Furnisher of information to credit agencies ) Never informed me of my right to exercise my nondisclosure option. Not only that 15 USC 1681C ( a ) ( 5 ) states '' Except as authorized under subsection ( b ) | 88 |
| implied | 84 |
| implied or otherwise is revoked. | 24 |
| or implied. | 6 |
| implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' ( Furnisher of information to credit agencies ) Never informed me of my right to exercise my nondisclosure option. Not only that 15USC 1681C ( a ) ( 5 ) states '' Except as autorized under subsection ( b ) | 5 |
| implied or otherwise is now revoked. | 5 |
| electronic | 4 |
| unwritten | 3 |
| implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' never informed me of my right to exercise my nondisclosure option. Not only that 15 USC 1681C ( a ) ( 5 ) states '' Except as authorized under subsection ( b ) | 3 |
| implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' ( Furnisher of information to credit agencies ) Never informed me of my right to exercise my nondisclosure option. Not only that 15USC 1681C ( a ) ( 5 ) states '' Except as authorized under subsection ( b ) | 3 |
| implied or otherwise is revoked. Not only that 15 USC 1681C ( a ) ( 5 ) states Except as authorized under subsection ( b ) | 3 |
| implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' ( Furnisher of information to credit agencies ) Never informed me of my right to exercise my nondisclosure option. Not only that 15\nUSC 1681C ( a ) ( 5 ) states '' Except as autorized under subsection ( b ) | 3 |
| or implied | 3 |
| implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' ( Furnisher of information to credit agencies ) Never informed me of my right to exercise my nondisclosure option. Not only that 15 USC 1681C ( a ) ( 5 ) states '' Except as autorized under subsection ( b ) | 2 |
| or unwritten | 2 |
| non-written | 2 |
| implied or otherwise is REVOKED. 15 USC 6802 ( b ) ( c ) states : A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless | 2 |
| verbal | 2 |
| or non-written | 2 |
| implied or otherwise is revoked immediately. | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies XXXX and XXXX do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX | 44 |
| XXXX | 37 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies XXXX and Experian do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX | 17 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies Equifax and XXXX do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to Equifax | 14 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in acordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies XXXX and XXXX do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX | 10 |
| subject to subsection ( c ) | 7 |
| I hereby exercise my right to opt out of your reporting services. This notice serves as a formal declaration of my decision to revoke any and all consents | 6 |
| Equifax | 6 |
| Any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies XXXX | 4 |
| Transunion | 4 |
| Experian | 4 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) The financial institution and the Consumer reporting agencies XXXX and Experian do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX | 4 |
| directly or indirectly | 4 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX | 3 |
| and transactions are prohibited from being furnished by credit reporting agencies. 15 USC 1681 section 604 a section 2 states that In general Subject to subsection ( c ) | 3 |
| balances | 3 |
| or [ Furnisher of information to credit agencies ] to furnish my personal information. Therefore | 3 |
| any written consent for Equifax | 3 |
| and Transunion do not have my consent to furnish Private Transactions of history of any information and they surely do not have my written consent. Any and all consent to XXXX | 3 |
| 15 USC 1681 section 604 ( a ) ( 2 ) specifies that consumer reporting agencies can only furnish consumer reports with the explicit written consent of the consumer involved. TRANS UNION | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About written
written has accumulated 284 consumer complaints in the CFPB public database, with filings active across 51 U.S. states. Of those submissions, 277 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to . Ac, and the most recent logged activity is the financ, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, written reports a 0% timely-response rate and has closed 1.4% of cases with a written explanation to the consumer. 1.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "impartiality", and the single most common underlying issue is "any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies XXXX and XXXX do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating written: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does written have?
written has received 284 consumer complaints filed with the Consumer Financial Protection Bureau.
Does written respond to complaints on time?
written has a 0% timely response rate to CFPB complaints.
What is the most common complaint about written?
The most common issue reported against written is "any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies XXXX and XXXX do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX" in the "impartiality" product category.
Read our methodology — how this data is sourced, computed, and verified.
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