CFPB · Single-product concentration
RMS-Recovery Management Services, Inc.
215 CFPB complaints · 82.8% in "Debt collection" · top issue Attempts to collect debt not owed.
RMS-Recovery Management Services, Inc.: 82.8% of 215 CFPB complaints sit in "Debt collection". Timely 99.1% · relief 0%. Allegations, not findings.
- Single-product concentration
- +228.6% filings 2014 to 2026
CFPB relief outcome brief
CCDB company rms-recovery-management-services-inc
0% relief · 99.1% timely · 215 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
RMS-Recovery Management Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of RMS-Recovery Management Services, Inc.'s 215 filings include narrative text
43.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
RMS-Recovery Management Services, Inc. complaint mix by product
- Debt collection 178 82.8% – 0% relief
- Credit reporting 13 6.0% – 0% relief
- Student loan 12 5.6% – 0% relief
- Credit reporting, 10 4.7% – 0% relief
- Debt or 1 0.5% – 0% relief
- Consumer Loan 1 0.5% – 0% relief
How RMS-Recovery Management Services, Inc.'s 215 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 178 |
| Credit reporting or other personal consumer reports | 13 |
| Student loan | 12 |
| Credit reporting, credit repair services, or other personal consumer reports | 10 |
| Debt or credit management | 1 |
| Consumer Loan | 1 |
Where RMS-Recovery Management Services, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 13% of this company's filings
RMS-Recovery Management Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 23
- +228.6% vs 2014
Top States
| State | Complaints |
|---|---|
| NY | 28 |
| AZ | 20 |
| IL | 20 |
| FL | 20 |
| MI | 15 |
| TX | 15 |
| GA | 11 |
| CA | 8 |
| NC | 6 |
| MS | 6 |
| MO | 6 |
| MD | 5 |
| CO | 5 |
| VA | 5 |
| PA | 4 |
| UT | 3 |
| IN | 3 |
| IA | 3 |
| MA | 3 |
| NJ | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 46 |
| Communication tactics | 34 |
| Written notification about debt | 27 |
| False statements or representation | 20 |
| Took or threatened to take negative or legal action | 16 |
| Cont'd attempts collect debt not owed | 11 |
| Disclosure verification of debt | 9 |
| Incorrect information on your report | 7 |
| Threatened to contact someone or share information improperly | 7 |
| Improper contact or sharing of info | 7 |
| Problem with a company's investigation into an existing problem | 6 |
| Improper use of your report | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Dealing with your lender or servicer | 4 |
| Dealing with my lender or servicer | 4 |
| Struggling to repay your loan | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Charged upfront or unexpected fees | 1 |
| Electronic communications | 1 |
| Managing the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 7 | 100% |
| 2015 | 20 | 100% |
| 2016 | 12 | 100% |
| 2017 | 10 | 100% |
| 2018 | 18 | 100% |
| 2019 | 14 | 92.9% |
| 2020 | 11 | 100% |
| 2021 | 21 | 100% |
| 2022 | 21 | 100% |
| 2023 | 11 | 100% |
| 2024 | 14 | 100% |
| 2025 | 33 | 97% |
| 2026 | 23 | 100% |
Source: CFPB Consumer Complaint Database
RMS-Recovery Management Services, Inc. filings cluster in one product
RMS-Recovery Management Services, Inc.'s 215 logged complaints stay concentrated: only 35 states show a filing. 43.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-16.
RMS-Recovery Management Services, Inc. answers 99.1% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about RMS-Recovery Management Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for RMS-Recovery Management Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 215.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for RMS-Recovery Management Services, Inc. (99.1% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration