CFPB · Narrative-heavy record
Commercial Credit Counseling Services Inc.
12 CFPB complaints · 58.3% with narratives · top issue Didn't provide services promised.
Commercial Credit Counseling Services Inc.: 58.3% of 12 filings include consumer narratives. Timely 58.3% · relief 8.3% · top product Debt or credit management. Allegations, not findings.
- Narrative-heavy record
- +200% filings 2014 to 2025
CFPB relief outcome brief
CCDB company commercial-credit-counseling-services-inc
8.3% relief · 58.3% timely · 12 filings · Debt or credit management
Same-product relief peers
Nearest relief peer: ClearOne Advantage, LLC (5.9% relief)
Commercial Credit Counseling Services Inc. closes 8.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Commercial Credit Counseling Services Inc.'s 12 filings include narrative text
58.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Commercial Credit Counseling Services Inc. complaint mix by product
- Debt or 5 41.7% – 20% relief
- Debt collection 3 25.0% – 0% relief
- Money transfer, 2 16.7% – 0% relief
- Checking or 1 8.3% – 0% relief
- Bank account 1 8.3% – 0% relief
How Commercial Credit Counseling Services Inc.'s 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 5 |
| Debt collection | 3 |
| Money transfer, virtual currency, or money service | 2 |
| Checking or savings account | 1 |
| Bank account or service | 1 |
Where Commercial Credit Counseling Services Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- AZ
- 16.7% of this company's filings
Commercial Credit Counseling Services Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 3
- +200% vs 2014
Top States
| State | Complaints |
|---|---|
| AZ | 2 |
| LA | 1 |
| NC | 1 |
| OR | 1 |
| FL | 1 |
| MD | 1 |
| CA | 1 |
| IN | 1 |
| GA | 1 |
| CT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 4 |
| Confusing or misleading advertising or marketing | 3 |
| Took or threatened to take negative or legal action | 2 |
| Problem with a lender or other company charging your account | 1 |
| Account opening, closing, or management | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2018 | 2 | 0% |
| 2020 | 2 | 50% |
| 2022 | 1 | 100% |
| 2024 | 3 | 100% |
| 2025 | 3 | 66.7% |
Source: CFPB Consumer Complaint Database
Commercial Credit Counseling Services Inc.'s narrative-rich complaint ledger
Commercial Credit Counseling Services Inc.'s 12 logged complaints stay concentrated: only 10 states show a filing. 58.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2025-11-23.
Commercial Credit Counseling Services Inc. answers 58.3% of complaints inside the CFPB's tracked window and closes 91.7% with a written explanation. 8.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Didn't provide services promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Commercial Credit Counseling Services Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Commercial Credit Counseling Services Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 58.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Commercial Credit Counseling Services Inc. (58.3% timely; 8.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record