Total complaints
7
Filed since 2014
2026 data Public-data reference. official source
Commercial Credit Counseling Services Inc.
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows Commercial Credit Counseling Services Inc.'s complaint history from CFPB public records. 7 consumers have filed complaints since 2014. The company has a 42.9% timely response rate and has provided relief in 14.3% of cases.
7
Total Complaints
42.9%
Timely Response
0%
Disputed
14.3%
Relief Provided
5
States Active
2014
Since
Timely response
42.9%
CFPB-tracked response window
Relief rate
14.3%
Closed with monetary or non-monetary relief
Timely response rate 42.9%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 14.3%
Industry median
Share closed with monetary or non-monetary relief.
Commercial Credit Counseling Services Inc. complaint mix by product
- Debt collection 3 42.9% – 0% relief
- Debt or 2 28.6% – 50% relief
- Bank account 1 14.3% – 0% relief
- Money transfer, 1 14.3% – 0% relief
How Commercial Credit Counseling Services Inc.'s 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 3 |
| Debt or credit management | 2 |
| Bank account or service | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| AZ | 2 |
| FL | 1 |
| CT | 1 |
| OR | 1 |
| IN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 2 |
| Took or threatened to take negative or legal action | 2 |
| False statements or representation | 1 |
| Account opening, closing, or management | 1 |
| Confusing or misleading advertising or marketing | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2018 | 1 | 0% |
| 2020 | 2 | 50% |
| 2022 | 1 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Commercial Credit Counseling Services Inc.
Commercial Credit Counseling Services Inc. has accumulated 7 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2025-07-05, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Commercial Credit Counseling Services Inc. reports a 42.9% timely-response rate and has closed 85.7% of cases with a written explanation to the consumer. 14.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Didn't provide services promised".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Commercial Credit Counseling Services Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Commercial Credit Counseling Services Inc. have?
Commercial Credit Counseling Services Inc. has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Commercial Credit Counseling Services Inc. respond to complaints on time?
Commercial Credit Counseling Services Inc. has a 42.9% timely response rate to CFPB complaints.
What is the most common complaint about Commercial Credit Counseling Services Inc.?
The most common issue reported against Commercial Credit Counseling Services Inc. is "Didn't provide services promised" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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