CFPB · Narrative-heavy record

Capital Alliance Financial, LLC

45 CFPB complaints · 48.9% with narratives · top issue Improper use of your report.

45 CFPB complaints

Capital Alliance Financial, LLC: 48.9% of 45 filings include consumer narratives. Timely 93.3% · relief 0% · top product Debt collection. Allegations, not findings.

  • Narrative-heavy record
  • 0% filings 2013 to 2025

CFPB relief outcome brief

CCDB company capital-alliance-financial-llc

0% relief · 93.3% timely · 45 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Capital Alliance Financial, …0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Capital Alliance Financial, LLC and nearest filing-volume peers

Capital Alliance Financial, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Capital Alliance Financial, LLC's 45 filings include narrative text

48.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 93.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Capital Alliance Financial, LLC complaint mix by product

Total complaints: 45

Capital Alliance Financial, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 45 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 27 complaints (62.8%), resolution 0.0% Debt collection 62.8% Credit reporting,: 7 complaints (16.3%), resolution 0.0% Credit reporting, 16.3% Credit reporting: 3 complaints (7.0%), resolution 0.0% Credit reporting 7.0% Bank account: 2 complaints (4.7%), resolution 0.0% Payday loan,: 2 complaints (4.7%), resolution 0.0% Credit card: 1 complaints (2.3%), resolution 0.0% Payday loan: 1 complaints (2.3%), resolution 0.0%
  • Debt collection 27 62.8% 0% relief
  • Credit reporting, 7 16.3% 0% relief
  • Credit reporting 3 7.0% 0% relief
  • Bank account 2 4.7% 0% relief
  • Payday loan, 2 4.7% 0% relief
  • Credit card 1 2.3% 0% relief
  • Payday loan 1 2.3% 0% relief

How Capital Alliance Financial, LLC's 45 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 27
Credit reporting, credit repair services, or other personal consumer reports 7
Credit reporting or other personal consumer reports 3
Bank account or service 2
Payday loan, title loan, or personal loan 2
Credit card 1
Payday loan 1
Mortgage 1
Credit card or prepaid card 1

Where Capital Alliance Financial, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MI
20% of this company's filings
MI9GA8NJ4MN4NY3SC2TX2CO2

Capital Alliance Financial, LLC complaints by year

Annual filing volume from the CFPB public database

Trend in view
2025
1
0% vs 2013
0246810 2013201520172019202120232025 1

Top States

State Complaints
MI 9
GA 8
NJ 4
MN 4
NY 3
SC 2
TX 2
CO 2
IN 2
CA 2
IL 2
FL 2
MS 1
MO 1
KY 1

Top Issues

Issue Complaints
Improper use of your report 7
Attempts to collect debt not owed 5
Taking/threatening an illegal action 5
Incorrect information on your report 4
Cont'd attempts collect debt not owed 4
Disclosure verification of debt 3
False statements or representation 3
Took or threatened to take negative or legal action 3
Written notification about debt 2
Improper contact or sharing of info 2
Charged fees or interest I didn't expect 1
Account opening, closing, or management 1
Deposits and withdrawals 1
Problem with additional add-on products or services 1
Problem with a credit reporting company's investigation into an existing problem 1
Getting the loan 1
Applying for a mortgage or refinancing an existing mortgage 1

Yearly Trend

Year Complaints Timely
2013 1 0%
2014 9 77.8%
2015 6 100%
2016 4 100%
2017 3 100%
2018 4 100%
2019 2 100%
2020 2 100%
2021 3 100%
2022 2 100%
2023 5 100%
2024 3 100%
2025 1 100%

Source: CFPB Consumer Complaint Database

Capital Alliance Financial, LLC's narrative-rich complaint ledger

Capital Alliance Financial, LLC's 45 logged complaints stay concentrated: only 15 states show a filing. 48.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-08-20.

Capital Alliance Financial, LLC answers 93.3% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Improper use of your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Capital Alliance Financial, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Capital Alliance Financial, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Capital Alliance Financial, LLC (93.3% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record