2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

8.9K companies starting with "W"

Showing 4.8K–4.8K of 8.9K

Company Complaints
which is what it is. If that doesn't work 1
which is what Ive been asking for since XX/XX/XXXX. She seems to be the only person who knows how to do her job 1
which is what they adjusted it to 1
which is when BenefitEd and I discovered that there had been issues with EdFinancial 's processing of XXXX 's monthly {$200.00} checks. BenefitEd and I promptly updated all future {$200.00} student loan checks from XXXX to be mailed to XXXX 1
which is when I identified XXXX XXXX had transffered/or Sold my account to Westlake Portfolio LLc. I attempted to call Westlake Portfolio Management XX/XX/XXXX 1
which is when I presume my actual repayment period began. The timeline for the exact repayment start is unclear as I was already making payments on the loan and I was dually enrolled in XXXX institutions : XXXX for which the loan with XXXX XXXX and the other to which the loan never applied. I am uncertain if they used data reported from the XXXX XXXX pertaining to my enrollment at other institutions as a means for deciding the start of repayment. 1
which is where Equifax told me again that a letter will not work to get this issue corrected 1
which is why he cancelled his account. My siblings and I help him out as much as we can 1
which is why I am filing this complaint as a dispute and will await its resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,FL,33913,,Consent provided,Web,2026-01-07,Closed with explanation,Yes,N/A,18534868 1
which is why I am finding new details as I try to investigate and resolve this matter. 2
which is why I am pursuing a chargeback. 1
which is why I am requesting the CFPBs involvement. 1
which is why I and was unable to make car payments on time. 1
which is why I called Navient again 1
which is why I called XXXX again 1
which is why I called. I am given a number to help desk 2
which is why I chose to purchase so many things. 1
which is why I continue to call daily. 1
which is why I did not give my account information to them over the phone. When I tried calling them back to confirm that it was them calling under the spam risk number 1
which is why I received no updates. 1
which is why I request your immediate attention to rectify these errors. 14
which is why I was cancelling business with bank of America but appreciated their services. At this point my credit score is over XXXX because I 've always taken care of my debts and will always continue to as you will clearly see here. 1
which is why I was uninformed of the open balance. It was only brought to my attention when I had been notified via phone that my account had been compromised with a charge in XXXX 1
which is why I went out of my way to clarify Shellpoint 's policy on the second call 1
which is why I'm going this route now. 1
which is why I'm reporting it. Please see below for a transcript of the messages between myself and the bank 1
which is why it makes me address you ; I do not know if I should make a legal complaint to the people who sent me a message to tell me if I got the check 1
which is why my amount was different. Mind you 1
which is why the appraisal has not been scheduled. I followed up with you multiple times in XXXX to find out the status of the appraisal order ; however 1
which is why the shipment never made it to my destination. So on and so on. I have given them everything. I have provided multiple paper statements and screenshots of it all. 1
which is why the thieves transfered {$24000.00} and not the full amount of my remaining bank account. 1
which is why there are laws in place 1
WHICH IS WHY WE NEED YOUR ASSISTANCE TO MAKING THEM PROVIDE ALL DOCUMENTS RELATING TO AND RELEVANT TO THEIR CLAIMS OF STANDING TO COLLECT THIS FRAUDULENT 3
which is why we need your assistance to making them provide all documents relating to and relevant to their claims of standing to collect this fraudulent 1
which is withholding information. 1
which is within the time that their grace period policy permits 1
which is wrong as it is FedLoan Servicings policy to pay off the interest first. Out of my {$300.00} payment 1
which is XXXX years from the original delinquency date. 1
which is XXXX 's number. Barclay 's couldn't even find my work number when I asked him to search that way. I am furious that they called ME and it's not even my card AT WORK 1
which is XXXX months out 1
which is XXXX XXXX. This clearly proves that mistakes do happen on the Servicers end. This is a serious error 1
which is XXXX. For privacy reasons 1
which is XXXX. He provided it with no problem as most customer service reps do. Just shady all around experience 1
which is XXXX. He said I could n't defer payment. I told him I was frustrated that this was never explained to me when I took out the loan 1
which is {$1000.00} per violation and the state of TX allows treble damages. Under? XXXX. Validations of date and Mini-Mirandi under Section XXXX ( 1 ) XXXX XXXX XXXX 1
which is {$13000.00} over the amount of the principal and interest owed. 1
which is {$14000.00}. 1
which is {$1800.00} extra. 1
which is {$35.00} more than 3 payments. There were two other payments due 1
which is {$43.00}. See attachments.,,Bread Financial Holdings 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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