Total complaints
1
Filed since Hist
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which is where Equifax told me again that a letter will not work to get this issue corrected's complaint history from CFPB public records. 1 consumers have filed complaints since Hist. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Hist
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which is where Equifax told me again that a letter will not work to get this issue corrected's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the automated system automatically tripped a 2nd Hard Pull for this same account 2.2.1. Been fighting to have this removed since Mid-XX/XX/XXXX when this was found 3. ~XX/XX/XXXX Learned about the 2nd Hard Credit Pull from online credit monitoring program 4. XX/XX/XXXX Downloaded 3 Free Credit Reports and confirmed that there were 4 Hard Credit pulls for XXXX 5. ~XX/XX/XXXX Contacted the bank to have this 2nd Unauthorized Hard Credit Pull removed 5.1. Branch Manager submitted the electronic request through her system 6. ~XX/XX/XXXX Also completed the dispute process with Equifax directly for this Hard Credit Pull to be removed 6.1. Intent to pull in the updated detail from the Branch Managers submission 7. XX/XX/XXXX Received XXXX Branch disagree with removing the pull letter 7.1. Due to the failure of the Branch Manager to properly update the system as requested/agreed 8. XX/XX/XXXX Equifax Dispute Results for XXXX Hard Pulls being confirmed accurate ( which in fact were not ) 8.1. Parallel process that provided overlapping paperwork 9. XX/XX/XXXX Received Equifax Dispute Results for XXXX XXXX Hard Credit Pull 9.1. Equifax confirmed XXXX XXXX Hard Pull is accurate per the details they have been given 9.2. This translated that the XXXX database system did not actually make the changes as requested and required 10. XX/XX/XXXX I wrote detailed explanation letter and faxed it to XXXX XXXX Client Resolution Office detailing explaining why the situation and requested that that at least 1 Hard Credit Pull be removed from my Equifax report for being unauthorized 10.1. Also Provided the XX/XX/XXXX letter from XXXX XXXX on the original decline to remove this Hard Credit Pull 10.2. All later and materials were faxed the same day 11. XX/XX/XXXX XXXX Letter confirming that the XX/XX/XXXX would be removed from my Equifax Credit Report as unauthorized 11.1. The letter also stated that Equifax has been notified of this change at the same time 12. XX/XX/XXXX Continued to monitor my monitoring system 12.1. As I was informed that these update transactions were immediate updates per my conversations with Equifax 13. XX/XX/XXXX Refreshed my Online Equifax Credit Report 13.1. The XXXX Hard Credit Pull and the 2 XXXX Hard Credit Pulls were still showing on my report from that day XX/XX/XXXX 14. XX/XX/XXXX Several calls with detailed notes about the outstanding issues I have been continuing to fight with Unauthorized Hard Credit Pulls on my Equifax Credit Report 14.1. One call to Equifax confirmed that the 2 Hard Credit Pulls from XXXX had been removed per their records | 1 |
| State | Complaints |
|---|---|
| only an electronic record from the Creditor ( XXXX XXXX ) would get this record updated 16.2. I explained that there have been 2 Electronic records sent by XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| which is why they kept telling me that XXXX XXXX has not sent their updated message to remove this Hard Credit Pull 15. XX/XX/XXXX Called XXXX XXXX Again 15.1. Spoke with XXXX about the situation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which is where Equifax told me again that a letter will not work to get this issue corrected has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Hist, and the most recent logged activity is History de, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which is where Equifax told me again that a letter will not work to get this issue corrected reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the automated system automatically tripped a 2nd Hard Pull for this same account 2.2.1. Been fighting to have this removed since Mid-XX/XX/XXXX when this was found 3. ~XX/XX/XXXX Learned about the 2nd Hard Credit Pull from online credit monitoring program 4. XX/XX/XXXX Downloaded 3 Free Credit Reports and confirmed that there were 4 Hard Credit pulls for XXXX 5. ~XX/XX/XXXX Contacted the bank to have this 2nd Unauthorized Hard Credit Pull removed 5.1. Branch Manager submitted the electronic request through her system 6. ~XX/XX/XXXX Also completed the dispute process with Equifax directly for this Hard Credit Pull to be removed 6.1. Intent to pull in the updated detail from the Branch Managers submission 7. XX/XX/XXXX Received XXXX Branch disagree with removing the pull letter 7.1. Due to the failure of the Branch Manager to properly update the system as requested/agreed 8. XX/XX/XXXX Equifax Dispute Results for XXXX Hard Pulls being confirmed accurate ( which in fact were not ) 8.1. Parallel process that provided overlapping paperwork 9. XX/XX/XXXX Received Equifax Dispute Results for XXXX XXXX Hard Credit Pull 9.1. Equifax confirmed XXXX XXXX Hard Pull is accurate per the details they have been given 9.2. This translated that the XXXX database system did not actually make the changes as requested and required 10. XX/XX/XXXX I wrote detailed explanation letter and faxed it to XXXX XXXX Client Resolution Office detailing explaining why the situation and requested that that at least 1 Hard Credit Pull be removed from my Equifax report for being unauthorized 10.1. Also Provided the XX/XX/XXXX letter from XXXX XXXX on the original decline to remove this Hard Credit Pull 10.2. All later and materials were faxed the same day 11. XX/XX/XXXX XXXX Letter confirming that the XX/XX/XXXX would be removed from my Equifax Credit Report as unauthorized 11.1. The letter also stated that Equifax has been notified of this change at the same time 12. XX/XX/XXXX Continued to monitor my monitoring system 12.1. As I was informed that these update transactions were immediate updates per my conversations with Equifax 13. XX/XX/XXXX Refreshed my Online Equifax Credit Report 13.1. The XXXX Hard Credit Pull and the 2 XXXX Hard Credit Pulls were still showing on my report from that day XX/XX/XXXX 14. XX/XX/XXXX Several calls with detailed notes about the outstanding issues I have been continuing to fight with Unauthorized Hard Credit Pulls on my Equifax Credit Report 14.1. One call to Equifax confirmed that the 2 Hard Credit Pulls from XXXX had been removed per their records", and the single most common underlying issue is "which is why they kept telling me that XXXX XXXX has not sent their updated message to remove this Hard Credit Pull 15. XX/XX/XXXX Called XXXX XXXX Again 15.1. Spoke with XXXX about the situation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which is where Equifax told me again that a letter will not work to get this issue corrected: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which is where Equifax told me again that a letter will not work to get this issue corrected has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which is where Equifax told me again that a letter will not work to get this issue corrected has a 0% timely response rate to CFPB complaints.
The most common issue reported against which is where Equifax told me again that a letter will not work to get this issue corrected is "which is why they kept telling me that XXXX XXXX has not sent their updated message to remove this Hard Credit Pull 15. XX/XX/XXXX Called XXXX XXXX Again 15.1. Spoke with XXXX about the situation" in the "the automated system automatically tripped a 2nd Hard Pull for this same account 2.2.1. Been fighting to have this removed since Mid-XX/XX/XXXX when this was found 3. ~XX/XX/XXXX Learned about the 2nd Hard Credit Pull from online credit monitoring program 4. XX/XX/XXXX Downloaded 3 Free Credit Reports and confirmed that there were 4 Hard Credit pulls for XXXX 5. ~XX/XX/XXXX Contacted the bank to have this 2nd Unauthorized Hard Credit Pull removed 5.1. Branch Manager submitted the electronic request through her system 6. ~XX/XX/XXXX Also completed the dispute process with Equifax directly for this Hard Credit Pull to be removed 6.1. Intent to pull in the updated detail from the Branch Managers submission 7. XX/XX/XXXX Received XXXX Branch disagree with removing the pull letter 7.1. Due to the failure of the Branch Manager to properly update the system as requested/agreed 8. XX/XX/XXXX Equifax Dispute Results for XXXX Hard Pulls being confirmed accurate ( which in fact were not ) 8.1. Parallel process that provided overlapping paperwork 9. XX/XX/XXXX Received Equifax Dispute Results for XXXX XXXX Hard Credit Pull 9.1. Equifax confirmed XXXX XXXX Hard Pull is accurate per the details they have been given 9.2. This translated that the XXXX database system did not actually make the changes as requested and required 10. XX/XX/XXXX I wrote detailed explanation letter and faxed it to XXXX XXXX Client Resolution Office detailing explaining why the situation and requested that that at least 1 Hard Credit Pull be removed from my Equifax report for being unauthorized 10.1. Also Provided the XX/XX/XXXX letter from XXXX XXXX on the original decline to remove this Hard Credit Pull 10.2. All later and materials were faxed the same day 11. XX/XX/XXXX XXXX Letter confirming that the XX/XX/XXXX would be removed from my Equifax Credit Report as unauthorized 11.1. The letter also stated that Equifax has been notified of this change at the same time 12. XX/XX/XXXX Continued to monitor my monitoring system 12.1. As I was informed that these update transactions were immediate updates per my conversations with Equifax 13. XX/XX/XXXX Refreshed my Online Equifax Credit Report 13.1. The XXXX Hard Credit Pull and the 2 XXXX Hard Credit Pulls were still showing on my report from that day XX/XX/XXXX 14. XX/XX/XXXX Several calls with detailed notes about the outstanding issues I have been continuing to fight with Unauthorized Hard Credit Pulls on my Equifax Credit Report 14.1. One call to Equifax confirmed that the 2 Hard Credit Pulls from XXXX had been removed per their records" product category.
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