Total complaints
1
Filed since On o
2026 data Public-data reference. official source
we were told that Citi had notified us by mail the reasons for the closure
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we were told that Citi had notified us by mail the reasons for the closure's complaint history from CFPB public records. 1 consumers have filed complaints since On o. The company has a 0% timely response rate and has provided relief in 100% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
100%
Relief Provided
1
States Active
On o
Since
Timely response
0%
CFPB-tracked response window
Relief rate
100%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 100.0%
Industry median
Share closed with monetary or non-monetary relief.
we were told that Citi had notified us by mail the reasons for the closure complaint mix by product
- my Citi 1 100.0% – 100% relief
How we were told that Citi had notified us by mail the reasons for the closure's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| my Citi card was declined. Upon calling | 1 |
Top States
| State | Complaints |
|---|---|
| despite the fact that they had my email address and phone number and knew that we were not at our XXXX home | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| we were told that it was closed because I had told the person approving the credit increase limit that the business '' was closed. I believe I told him I had no income from writing last year | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About we were told that Citi had notified us by mail the reasons for the closure
we were told that Citi had notified us by mail the reasons for the closure has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On o, and the most recent logged activity is On our arr, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we were told that Citi had notified us by mail the reasons for the closure reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 100% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my Citi card was declined. Upon calling", and the single most common underlying issue is "we were told that it was closed because I had told the person approving the credit increase limit that the business '' was closed. I believe I told him I had no income from writing last year".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we were told that Citi had notified us by mail the reasons for the closure: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does we were told that Citi had notified us by mail the reasons for the closure have?
we were told that Citi had notified us by mail the reasons for the closure has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does we were told that Citi had notified us by mail the reasons for the closure respond to complaints on time?
we were told that Citi had notified us by mail the reasons for the closure has a 0% timely response rate to CFPB complaints.
What is the most common complaint about we were told that Citi had notified us by mail the reasons for the closure?
The most common issue reported against we were told that Citi had notified us by mail the reasons for the closure is "we were told that it was closed because I had told the person approving the credit increase limit that the business '' was closed. I believe I told him I had no income from writing last year" in the "my Citi card was declined. Upon calling" product category.
Read our methodology — how this data is sourced, computed, and verified.
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