Total complaints
1
Filed since Hell
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we were told XXXX/XXXX/15 that We got extremely busy over the last 5 months which has caused tremendous delays. '' Following that's complaint history from CFPB public records. 1 consumers have filed complaints since Hell. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Hell
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we were told XXXX/XXXX/15 that We got extremely busy over the last 5 months which has caused tremendous delays. '' Following that's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| My wife and I reached out to Stonegate about refinancing our loan around mid XXXX ( the first email we have is from XXXX/XXXX/15 ). We agreed to terms and were told on or before XXXX/XXXX/15 that we would be closing mid XXXX. To be more specific | 1 |
| State | Complaints |
|---|---|
| we had to get another appraisal since it had been so long | 1 |
| Issue | Complaints |
|---|---|
| we responded with what was required immediately. After following up a number of times | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we were told XXXX/XXXX/15 that We got extremely busy over the last 5 months which has caused tremendous delays. '' Following that has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Hell, and the most recent logged activity is Hello, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we were told XXXX/XXXX/15 that We got extremely busy over the last 5 months which has caused tremendous delays. '' Following that reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "My wife and I reached out to Stonegate about refinancing our loan around mid XXXX ( the first email we have is from XXXX/XXXX/15 ). We agreed to terms and were told on or before XXXX/XXXX/15 that we would be closing mid XXXX. To be more specific", and the single most common underlying issue is "we responded with what was required immediately. After following up a number of times".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we were told XXXX/XXXX/15 that We got extremely busy over the last 5 months which has caused tremendous delays. '' Following that: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we were told XXXX/XXXX/15 that We got extremely busy over the last 5 months which has caused tremendous delays. '' Following that has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we were told XXXX/XXXX/15 that We got extremely busy over the last 5 months which has caused tremendous delays. '' Following that has a 0% timely response rate to CFPB complaints.
The most common issue reported against we were told XXXX/XXXX/15 that We got extremely busy over the last 5 months which has caused tremendous delays. '' Following that is "we responded with what was required immediately. After following up a number of times" in the "My wife and I reached out to Stonegate about refinancing our loan around mid XXXX ( the first email we have is from XXXX/XXXX/15 ). We agreed to terms and were told on or before XXXX/XXXX/15 that we would be closing mid XXXX. To be more specific" product category.
Read our methodology — how this data is sourced, computed, and verified.