Total complaints
1
Filed since In o
2026 data Public-data reference. official source
we sit on hold in upwards of an hour-and-a-half
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we sit on hold in upwards of an hour-and-a-half's complaint history from CFPB public records. 1 consumers have filed complaints since In o. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In o
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
we sit on hold in upwards of an hour-and-a-half complaint mix by product
- they require 1 100.0% – 0% relief
How we sit on hold in upwards of an hour-and-a-half's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| they require certain forms be filled out and the mortgage company to register as a Vendor this allows XXXX to cut a check to pay. XXXX has tried paying by credit card our mortgage company refuses to take this kind of payment or ACH as well. And yet | 1 |
Top States
| State | Complaints |
|---|---|
| then get some customer service agent who refuses to escalate our request to speak to a manager or higher they always state I will send an e-mail AND NOTHING GETS DONE OR MOVES FORWARD! WE ARE BEING PURPOSELY STONEWALLED! And to top it off | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but our mortgage company refuses to work with them! Sadly | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About we sit on hold in upwards of an hour-and-a-half
we sit on hold in upwards of an hour-and-a-half has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In o, and the most recent logged activity is In order f, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we sit on hold in upwards of an hour-and-a-half reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they require certain forms be filled out and the mortgage company to register as a Vendor this allows XXXX to cut a check to pay. XXXX has tried paying by credit card our mortgage company refuses to take this kind of payment or ACH as well. And yet", and the single most common underlying issue is "but our mortgage company refuses to work with them! Sadly".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we sit on hold in upwards of an hour-and-a-half: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does we sit on hold in upwards of an hour-and-a-half have?
we sit on hold in upwards of an hour-and-a-half has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does we sit on hold in upwards of an hour-and-a-half respond to complaints on time?
we sit on hold in upwards of an hour-and-a-half has a 0% timely response rate to CFPB complaints.
What is the most common complaint about we sit on hold in upwards of an hour-and-a-half?
The most common issue reported against we sit on hold in upwards of an hour-and-a-half is "but our mortgage company refuses to work with them! Sadly" in the "they require certain forms be filled out and the mortgage company to register as a Vendor this allows XXXX to cut a check to pay. XXXX has tried paying by credit card our mortgage company refuses to take this kind of payment or ACH as well. And yet" product category.
Read our methodology — how this data is sourced, computed, and verified.
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