Total complaints
1
Filed since Fina
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we still have not received any corrected Closing Disclosure. XXXX XXXX called this evening around 6 pm and left a voice mail while we were eating dinner and his message was he wanted to touch base so we can see if we can figure things out so we can get on the same page ''!! We called him back but received his voicemail. We followed up with an email saying that if we don't receive a correct Closing Disclosure by XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Fina. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Fina
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we still have not received any corrected Closing Disclosure. XXXX XXXX called this evening around 6 pm and left a voice mail while we were eating dinner and his message was he wanted to touch base so we can see if we can figure things out so we can get on the same page ''!! We called him back but received his voicemail. We followed up with an email saying that if we don't receive a correct Closing Disclosure by XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we have reached the point of getting near closing. On XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| we are withdrawing our application. We would like the return of our application fee of {$500.00} since Amerisave has failed to fulfill a loan according to the terms that we applied for. Most importantly | 1 |
| Issue | Complaints |
|---|---|
| he apologized and we then received a Closing Disclosure in the correct loan amount but with loan points of .759 % instead of .134 %. The same day | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we still have not received any corrected Closing Disclosure. XXXX XXXX called this evening around 6 pm and left a voice mail while we were eating dinner and his message was he wanted to touch base so we can see if we can figure things out so we can get on the same page ''!! We called him back but received his voicemail. We followed up with an email saying that if we don't receive a correct Closing Disclosure by XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fina, and the most recent logged activity is Finally, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we still have not received any corrected Closing Disclosure. XXXX XXXX called this evening around 6 pm and left a voice mail while we were eating dinner and his message was he wanted to touch base so we can see if we can figure things out so we can get on the same page ''!! We called him back but received his voicemail. We followed up with an email saying that if we don't receive a correct Closing Disclosure by XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we have reached the point of getting near closing. On XX/XX/XXXX", and the single most common underlying issue is "he apologized and we then received a Closing Disclosure in the correct loan amount but with loan points of .759 % instead of .134 %. The same day".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we still have not received any corrected Closing Disclosure. XXXX XXXX called this evening around 6 pm and left a voice mail while we were eating dinner and his message was he wanted to touch base so we can see if we can figure things out so we can get on the same page ''!! We called him back but received his voicemail. We followed up with an email saying that if we don't receive a correct Closing Disclosure by XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we still have not received any corrected Closing Disclosure. XXXX XXXX called this evening around 6 pm and left a voice mail while we were eating dinner and his message was he wanted to touch base so we can see if we can figure things out so we can get on the same page ''!! We called him back but received his voicemail. We followed up with an email saying that if we don't receive a correct Closing Disclosure by XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we still have not received any corrected Closing Disclosure. XXXX XXXX called this evening around 6 pm and left a voice mail while we were eating dinner and his message was he wanted to touch base so we can see if we can figure things out so we can get on the same page ''!! We called him back but received his voicemail. We followed up with an email saying that if we don't receive a correct Closing Disclosure by XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against we still have not received any corrected Closing Disclosure. XXXX XXXX called this evening around 6 pm and left a voice mail while we were eating dinner and his message was he wanted to touch base so we can see if we can figure things out so we can get on the same page ''!! We called him back but received his voicemail. We followed up with an email saying that if we don't receive a correct Closing Disclosure by XX/XX/XXXX is "he apologized and we then received a Closing Disclosure in the correct loan amount but with loan points of .759 % instead of .134 %. The same day" in the "we have reached the point of getting near closing. On XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.