Total complaints
1
Filed since Next
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we told her XXXX XXXX was working through a Student Loan issue which was holding up our loan. The student loan issue was that I had not been out of school long enough to pay on the loans yet but XXXX XXXX was working with underwriting to determine whether or not that would have to estimate a minimum monthly payment for each student loan or not. XXXX never said anything to use about student loans's complaint history from CFPB public records. 1 consumers have filed complaints since Next. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Next
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we told her XXXX XXXX was working through a Student Loan issue which was holding up our loan. The student loan issue was that I had not been out of school long enough to pay on the loans yet but XXXX XXXX was working with underwriting to determine whether or not that would have to estimate a minimum monthly payment for each student loan or not. XXXX never said anything to use about student loans's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX discusses a conversation I had with their XXXX XXXX Team. '' She says my wife told the XXXX Team that we hoped to keep our mortgage with FNBO but were told Student Loans would hinder this and she says my wife told the XXXX Team that XXXX XXXX had offered a rate of 3.75 %. Again | 1 |
| State | Complaints |
|---|---|
| never looked up our credit report to even know I had student loans | 1 |
| Issue | Complaints |
|---|---|
| not the other way around | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we told her XXXX XXXX was working through a Student Loan issue which was holding up our loan. The student loan issue was that I had not been out of school long enough to pay on the loans yet but XXXX XXXX was working with underwriting to determine whether or not that would have to estimate a minimum monthly payment for each student loan or not. XXXX never said anything to use about student loans has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Next, and the most recent logged activity is Next, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we told her XXXX XXXX was working through a Student Loan issue which was holding up our loan. The student loan issue was that I had not been out of school long enough to pay on the loans yet but XXXX XXXX was working with underwriting to determine whether or not that would have to estimate a minimum monthly payment for each student loan or not. XXXX never said anything to use about student loans reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX discusses a conversation I had with their XXXX XXXX Team. '' She says my wife told the XXXX Team that we hoped to keep our mortgage with FNBO but were told Student Loans would hinder this and she says my wife told the XXXX Team that XXXX XXXX had offered a rate of 3.75 %. Again", and the single most common underlying issue is "not the other way around".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we told her XXXX XXXX was working through a Student Loan issue which was holding up our loan. The student loan issue was that I had not been out of school long enough to pay on the loans yet but XXXX XXXX was working with underwriting to determine whether or not that would have to estimate a minimum monthly payment for each student loan or not. XXXX never said anything to use about student loans: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we told her XXXX XXXX was working through a Student Loan issue which was holding up our loan. The student loan issue was that I had not been out of school long enough to pay on the loans yet but XXXX XXXX was working with underwriting to determine whether or not that would have to estimate a minimum monthly payment for each student loan or not. XXXX never said anything to use about student loans has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we told her XXXX XXXX was working through a Student Loan issue which was holding up our loan. The student loan issue was that I had not been out of school long enough to pay on the loans yet but XXXX XXXX was working with underwriting to determine whether or not that would have to estimate a minimum monthly payment for each student loan or not. XXXX never said anything to use about student loans has a 0% timely response rate to CFPB complaints.
The most common issue reported against we told her XXXX XXXX was working through a Student Loan issue which was holding up our loan. The student loan issue was that I had not been out of school long enough to pay on the loans yet but XXXX XXXX was working with underwriting to determine whether or not that would have to estimate a minimum monthly payment for each student loan or not. XXXX never said anything to use about student loans is "not the other way around" in the "XXXX discusses a conversation I had with their XXXX XXXX Team. '' She says my wife told the XXXX Team that we hoped to keep our mortgage with FNBO but were told Student Loans would hinder this and she says my wife told the XXXX Team that XXXX XXXX had offered a rate of 3.75 %. Again" product category.
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