2026 data Public-data reference. official source

Companies: U

Companies starting with U that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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1.3K companies starting with "U"

Showing 1.0K–1.1K of 1.3K

Sort by: Name Most Complaints Timely Response
Company Complaints
Upstarts platform relies on Machine Learning ( ML ) and Artificial Intelligence ( AI ) to evaluate creditworthiness using non-traditional data 1
Upstate Collection Center, Inc. 12
UPSTATE PREMIER MORTGAGE, INC 5
Upstate Remedial Management Inc 7
Uptain Group, Inc. 31
upwards of XXXX-XXXX dollars I paid in addition because of Fleet 's lack of due diligence. It is my suspicion that Fleet purposefully held onto the money in an interest bearing account instead of dispersing so that they could make interest on money which was not theirs. I ca n't imagine I am the only person this has happened to.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Fleet Financial 1
Urban Settlement Services, LLC 2
urgent payment demands 1
urging immediate action to approve outstanding Borrower Defense applications and provide full relief for those impacted. 1
urging immediate investigation into your illegal practices. 1
urging me to call them about their urgent matter! I conveyed to XXXX XXXX that I know Credit Quick is owned by XXXX XXXX XXXX XXXX 1
URS Holding, LLC 925
URS Solutions, LLC 2
US Assets, LLC 1
US BANK 1
US Bank 's is the worst of them so far.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,91367,Older American,Consent provided,Web,2021-07-28,Closed with non-monetary relief,Yes,N/A,4579532 1
US Bank is engaging in practices that impair my ability to verify the debt 1
US Bank is still calling stating that we owe this money threatening to send us to collection.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WA,98028,,Consent provided,Web,2021-11-15,Closed with monetary relief,Yes,N/A,4914105 1
US Bank is taking unreasonable advantage of consumers reliance that the bank is ( or should be ) acting in their interests and that their apps 1
US Bank Leasing just took it upon themselves to quote the dealership a lower buyout amount using my money. 1
US Bank never transferred the stale funds but kept my {$32000.00} secret from me and the State. It appears US Bank kept the funds for itself Further 1
US Bank team up with corruption and help discrimination and hacks the internet to continue discrimination activity.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WI,53216,,Consent provided,Web,2018-08-28,Closed with monetary relief,Yes,N/A,3003824 1
US Bank was not honest about these charges. When we initially asked questions 1
US Bank was unwilling to negotiate the renewal rate or the early withdrawal penalty ( approximately {$7500.00} ) to allow us to move the certificates elsewhere. Additionally 1
US Bank will also have extensive holding costs and legal expenses in the interim. The HOA dues of $ XXXX and property taxes of $ XXXX could reduce their buyers pool by as much as 50 % since it will preclude half the potential buyers from obtaining conventional financing. The continued presence of toxic mold in the HVAC system from the incident in XXXX 1
US Bankruptcy Case # XXXX 1
US Best Credit Solutions, Inc. 1
US Claims Litigation Funding, LLC 2
US CODE 1692g 1
US code or UCC . 1
US CODES AND VARIOUS FEDERALLY PASSED ACTS. 1
US DEP ED XXXX**** 1
us department of ed - XXXX 1
US DEPARTMENT OF EDU XXXX 4
US Department of Transportation 1
US DEPT ED - XXXX 2
US DEPT ED XXXX 2
US DEPT ED XXXX Date opened XX/XX/XXXX Balance {$0.00} 3
US DEPT ED XXXX Date opened XX/XX/XXXX XXXX {$0.00} 2
US DEPT ED XXXX Has violated my rights. 2
US DEPT ED XXXX XXXX US DEPT ED XXXX 1
US DEPT ED XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
US DEPT EDXXXX 2
US Gold Cards Inc 2
US mail or telephone call leaving voice message ) or the words used in the e-mail been different. 1
US Military Loans, Inc. 1
US MORTGAGE CORPORATION 18
US Mortgage Lenders LLC 2
US Mortgage Resolution LLC 4
us not being from XXXX and we are an XXXX couple. 1

About this letter-indexed view

This page lists every company beginning with the letter U that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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