2026 data Public-data reference. official source

US Department of Transportation

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows US Department of Transportation's complaint history from CFPB public records. 1 consumers have filed complaints since 1. Y. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
1. Y
Since

Total complaints

1

Filed since 1. Y

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

US Department of Transportation complaint mix by product

Total complaints: 1

US Department of Transportation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I spoke: 1 complaints (100.0%), resolution 0.0% I spoke 100.0%
  • I spoke 1 100.0% 0% relief

How US Department of Transportation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I spoke with you on XX/XX/XXXX and that is the day I received this document from you and that is what the date should reflect ; as you being the professional should already know that the MVA can NOT take stale dated documents ; but you provided me with a year old document ; 3. There are NO Signatures or any agent names on the lien release document you provided me with and MVA will NOT accept any unsigned documents ; especially with no Name at all 4. A cover sheet needs to be provided with ALL lien release letters/ correspondences. I was advised by the MVA Manager that you Santander should already know all of this and that what you provided me with was not only unacceptable and looks fraudulent 1

Top States

State Complaints
and the Consumer Financial Protection Bureau - my wife is a high level federal government worker with a lot of connections 1

Top Issues

Issue Complaints
in which I took off from work to get this done and I got no where 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About US Department of Transportation

US Department of Transportation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1. Y, and the most recent logged activity is 1. You hav, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, US Department of Transportation reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spoke with you on XX/XX/XXXX and that is the day I received this document from you and that is what the date should reflect ; as you being the professional should already know that the MVA can NOT take stale dated documents ; but you provided me with a year old document ; 3. There are NO Signatures or any agent names on the lien release document you provided me with and MVA will NOT accept any unsigned documents ; especially with no Name at all 4. A cover sheet needs to be provided with ALL lien release letters/ correspondences. I was advised by the MVA Manager that you Santander should already know all of this and that what you provided me with was not only unacceptable and looks fraudulent", and the single most common underlying issue is "in which I took off from work to get this done and I got no where".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating US Department of Transportation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does US Department of Transportation have?

US Department of Transportation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does US Department of Transportation respond to complaints on time?

US Department of Transportation has a 0% timely response rate to CFPB complaints.

What is the most common complaint about US Department of Transportation?

The most common issue reported against US Department of Transportation is "in which I took off from work to get this done and I got no where" in the "I spoke with you on XX/XX/XXXX and that is the day I received this document from you and that is what the date should reflect ; as you being the professional should already know that the MVA can NOT take stale dated documents ; but you provided me with a year old document ; 3. There are NO Signatures or any agent names on the lien release document you provided me with and MVA will NOT accept any unsigned documents ; especially with no Name at all 4. A cover sheet needs to be provided with ALL lien release letters/ correspondences. I was advised by the MVA Manager that you Santander should already know all of this and that what you provided me with was not only unacceptable and looks fraudulent" product category.

Related