2026 data Public-data reference. official source

Companies: U

Companies starting with U that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

1.3K companies starting with "U"

Showing 951–1.0K of 1.3K

Company Complaints
upon examination 1
upon following up 1
upon further pressing them about not having the information I needed to contest the charge with XXXX XXXX in a timely manner 1
upon going online in late XXXX/early XXXX to verify receipt of the balloon payment ( I received no confirmation of payment from Capital One ) 1
upon hearing my husband 's voice 1
upon looking in my email history 4
upon my acceptance of the new terms. 1
upon my request 1
upon my request I demand you delete the information from my credit report immediately and to never place it back on my credit report. Thank you for understanding these violations and helping me in this matter. Thank you in advance! 1
upon our review 1
upon payoff of such mortgage 1
upon providing the trace number XXXX 1
upon receipt of the letter on XX/XX/XXXX. I do n't understand why they would just ignore me and not respond. They reported me twice in one month ( XXXX XXXX and XXXX XXXX ). It should be in everyone 's best interest to resolve this issue amicably. This is not how business needs to be conducted ; we need to work together because we can accomplish anything if we can work together. I look forward to working this issue out amicably.,,Bureau of Accounts Control,NJ,07840,,Consent provided,Web,2016-06-17,Untimely response,No,No,1971650 1
upon receipt of this written dispute 1
upon receiving a dispute notice 1
upon receiving that letter 1
upon receiving the NDHAF payment to XXXX what XXXX said was owed ; Any incorrect fees or penalties be removed 1
upon request 1
upon request of the consumer ; and ( C ) make a good faith effort to refund to the consumer by cash 2
upon request of the consumer as shown in Exhibit A 1
upon request of the obligor 3
upon request.,,Bridgecrest Acceptance Corporation,FL,33617,,Consent provided,Web,2025-04-07,Closed with explanation,Yes,N/A,12859620 1
upon request.,,SOFI TECHNOLOGIES 1
upon resolution ). 1
upon returning to PNC Bank with the court 's verdict and requesting the reopening of the chargebacks 1
Upon review 1
upon reviewing both reports 3
upon reviewing my credit report 1
upon reviewing my credit report recently 3
upon reviewing my most current credit report 1
upon speaking to XXXX at XXXX XXXX on XX/XX/XXXX 1
upon submitting cc info 1
upon submitting these to all 3 credit bureaus I have not received any changes or updates nor was I provided with a valid explanation. This is detrimental to my personal credit and causing financial harm 3
upon subsequent review 1
upon the commercial liability of a properly identified and authorized officer 1
upon the consumers written request within the thirty-day period 2
upon the expiration of the 180-day period beginning on the date of the commencement of the delinquency which immediately preceded the collection activity 4
upon the face of the title papers 9
upon the request of the Purchaser 2
upon the same grounds. Debtor OBJECTS to disinterested person Mr. Cooper 's attempt to relitigate their lack of standing due to non-compliance with NY UCC 3-804 1
upon timely dispute 2
upon trying to deposit the check 1
upon which I was told that couldn't be effectuated. Instead 1
Uprova Credit, LLC 211
upset about the results and not only was I not provided any last names of all SIX people I spoke with : XXXX 1
upset mine XXXX XXXX diagnosed 1
Upstart has refused to provide this information 1
Upstart Holdings, Inc. 2.4K
Upstart is threatening to send us to collections end of day on XX/XX/XXXXXXXX for a loan that has been paid in full and about to make a negligent false claim to the credit bureaus. 1
Upstart refused to reinstate XXXX benefits. I have sent them a copy of my Service Agreement stating how long my XXXX XXXX obligation is 1

About this letter-indexed view

This page lists every company beginning with the letter U that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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