| they said I had cancelled my dispute of the unauthorized XXXX withdrawals on that day. I did not even know about them at that time. Those are also still in dispute and now the minimum of {$1100.00} that has not been credited to my account yet due to Citibank 's mathematical error. The whole statement needs to be recalculated as I suspect there are more mathematical errors in their favor that they need to credit or pay me for. | 1 | 0.0% | S.D. on Friday. On Saturday |
| they said I had to make these payments for some number of months and then I would get something in writing. | 1 | 0.0% | my hearing is n't perfect |
| they said I hadn't filed a claim. I was shocked! I had filed a claim. I was so angry I hung up the phone on the SkyLight operator and called my cousin for help. She and I drafted a letter to SkyLight reporting what happened and asking that they open an investigation to the fraud because the XXXX operator '' made withdrawals from my SkyLight account in my name without my permission. | 1 | 0.0% | SkyLight One initially was empathetic to me being the victim of a crime. BUT |
| they said I have to send it again because they got my ID the next day following ... Im like what does it matter you have every piece of document you asked for. It's gon na be the same info again which is costing me monies to resend. I sent the documents certified at that. | 3 | 0.0% | matter of fact it was the same documents |
| they said I must wait the transaction completed then open the dispute case. | 1 | 0.0% | after XXXX hours later I found it out I was scammed |
| they said I needed XXXX dpt. which is what the chat agent promised me was that # in the 1st place. So Ecommerce transferred me to what they said was XXXX XXXX and an agent from TD retail card services said XXXX | 1 | 0.0% | the chat agent said they'd connect me to a higher tier. I was placed back in que until XXXX |
| they said I would receive an email with unlock information and it would be unlocked within 24 hours. I did receive the email | 1 | 0.0% | serial number of the phone |
| they said I'd receive an email with the details -- I never did. I got re-routed to a supervisor | 1 | 0.0% | I was instantly approved. Upon approval |
| they said if we hired a general contractor | 1 | 0.0% | they want something else. In the beginning |
| they said it did not match with the number on their files. They asked me to provide a copy of the social security card | 1 | 0.0% | we contacted Capital One to obtain vendor contact information |
| they said it was against their policy to reduce more than XXXX late fee. When I asked if someone with the authority to adjust the policy could call me and discuss this with me | 1 | 0.0% | I was charged an {$8.00} late fee. In XXXX I was charged a {$26.00} late fee |
| they said it was because my husband 's visit was labeled as preventative so it was covered but mine was labeled as diagnostic. The doctor who asked me questions about myself | 1 | 0.0% | MA |
| they said it was returned in the same month | 1 | 0.0% | there was an initial Escrow amount of {$1500.00}. They dispersed a payment to XXXX |
| they said it wasnt in my account and that | 1 | 0.0% | XX/XX/XXXX |
| they said it'll likely go to collection. It is therefore unreasonable to expect me to pay a yearly fee for an account that I have not been able to use through no fault of my own. I believe they opened my account by misstake and that they need to rectify the issue. The repeated document requests and account restrictions have caused significant inconvenience and frustration | 1 | 0.0% | I received the physical credit card but has not been able to use it or access my account online or speak to their customer service. I can only talk to their security department. I called them multiple times trying to either determine what the issue is with the copy of my social security card or close the account. They just said that it can't be verified. At that point |
| they said no. | 1 | 0.0% | she said that every bank has their own form and WF should have their own dispute form. XXXX wrote up a letter with all the information they required and faxed it over to XXXX XXXX Bank. A few days later XXXX XXXX Bank responded back saying my claim was denied because the see the XXXX pull was valid '' without providing and proof of authorization or any type of investigation results. They said I should got to XXXX XXXX |
| they said no. I said they can pay my rent ( my rent is about {$1800.00} | 1 | 0.0% | around XX/XX/XXXX |
| they said sorry you are not our customer | 1 | 0.0% | asked them why I did not receive information pertaining the debt with a notice to dispute. I was told they did not care who else is trying to collect the debt and I need to pay them {$7700.00} |
| they said that I had to sign another agreement in order to add another amount | 1 | 0.0% | so I accept what was agreed |
| they said that I had used all extensions and that I did n't qualify for any more this year ... AND all I needed was XXXX more to keep the account in good standing | 1 | 0.0% | due to operational changes within that dept. and the organization |
| they said that is not enough reason to cancel the account. | 1 | 0.0% | we downsized from our storefront XXXX XXXX to a 5th-floor space. We also downsized our employee force to meet ends. When we interrogated the new leasing agents for the phone installation |
| they said that is the way their process works. In addition | 1 | 0.0% | on XX/XX/year> the fraudulent charge was posted to my account and my account was overdrawn by more than XXXX because i have scheduled monthly payments |
| they said that the credit limit had changed in the early morning.,,TD BANK US HOLDING COMPANY,NV,89183,,Consent provided,Web,2024-11-12,Closed with non-monetary relief,Yes,N/A,10743230 | 1 | 0.0% | I got the date wrong and paid in installments |
| they said that their stance was that you missed the payments. I asked if it is possible that the software malfunctioned. They would not respond. I asked if the software had ever malfunctioned in the past. They would not respond. | 1 | 0.0% | I then called Honda Financial again. I asked to speak to a manager |
| they said that they are not under the rules of regulation E sent me consumer protection. I did have them into their company thats included also in the screenshot. My complaint to be clear is that they allowed 25 or more different unauthorized transactions | 1 | 0.0% | as soon as I made these disputes Cash App not only disabled my debit card |
| they said that they could send me a replacement card | 1 | 0.0% | there was a sticker indicating that the card is active for in-store purchases but that you have to go to the website XXXX XXXX XXXX to register the card to use it online - typical process for most XXXX XXXX XXXX so I didn't think anything of it. I went to the website and it asks for the XXXX digit card number and then the XXXX digit XXXX code from the back of the card. I entered both of these and then got an error that the code didn't match their records. Tried again XXXX times |
| they said that they never admitting that it was their fault. As I have noted earlier | 1 | 0.0% | they led me on for 2 months saying they were researching only to send me a letter telling me |
| they said that they were forbidden to use that number. Why? Who has the right to block my telephone number | 1 | 0.0% | but then I moved to XXXX to live with my son |
| they said that they would do a 90 day investigation in conjunction with the XXXX XXXX and the FBI | 1 | 0.0% | the FBI and the Mechanics Bank |
| they said that was not possible as that was shut off too. I then inquired as to how I was then being represented to the credit bureaus for these several months | 1 | 0.0% | SPS would request additional documents to support my submission |
| they said the branch would not be able to help. | 1 | 0.0% | and they said to wait for all of the money orders in the mail. A week later |
| they said the did not need the previous customer 's slip | 1 | 0.0% | the biggest sub-prime lenders. My son had an account with CHASE and payments could be made at WASHINGTON MUTUAL. When I visited the WASHINGTON MUTUAL branch located at XXXX and XXXX XXXX in XXXX XXXX |
| they said the judgment would be paid. It was more than this if they had done what the salesman told me and started after the third month. I asked a friend to read the contract to see if I could get out. The biggest red flag occurred ; she said if I tried to get out | 1 | 0.0% | and I sent them to Lakeview ; again |
| they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae | 1 | 0.0% | Navient called my mom and let her know as the co-signer |
| they said the XXXX claim was declined and that they would not refund the money! I can't XXXX believe this! Someone STOLE {$400.00} from a XXXX year old 's account and our bank that we TRUST with ALL of our personal and business accounts | 1 | 0.0% | no word from WF within the next 10 days |
| they said their name is XXXX. XXXX informed me that I received XXXX payment refunds to my Klarna balance | 1 | 0.0% | I noticed that my Klarna spending limit was reduced to {$0.00} and there was a note on my account indicating that I had a debt in collections. I contacted Klarna customer service in the app and was informed that my the XXXX plan was in debt collections. I questioned that information because in the Klarna app |
| they said their system states we were denied because they made XXXX calls to us on the XXXX and XXXX and we did not answer the phone one of which they said we hung up on. We never hung up on anyone. It is important to note they never left a voice mail and called during working hours when we were at work. We did call back 2 times in XXXX to check in to see how things were going and neither time where we told there was a problem. In fact we were told everything was fine and moving forward. | 1 | 0.0% | This letter stated : You were previously offered a permanent Loan Modification. The terms of the Loan Modification Agreement required that you remit all copies of the agreement properly signed and notarized |
| they said they are aware of the error and are working on fixing it. They couldn't provide a timeframe. They also did not have an official channel for me to file a complaint | 1 | 0.0% | for {$250.00} and {$54.00} |
| they said they are really sorry | 1 | 0.0% | i saw some usual transaction from my account so i called in and filed dispute on those transaction |
| they said they are unable to provide one and are unable to assist me further. I was furious at their level of money grabbing and placing customers in difficult situations | 1 | 0.0% | I purchased something online that I later found out was a scam website and immediately called about 15 minutes after putting my credit card information online to have the charge blocked. The representative lied to me and said that I must wait until the charge goes through before they can remove '' this charge. They are now investigating '' this scam website and gave the fake company almost 6 months to provide any kind of documentation that they sent a product despite my best efforts to block them from allowing the charge to go through. They later said it's my fault for putting my card information online in the first place and that I am responsible for this. THEN |
| they said they can not issue a refund. | 1 | 0.0% | and I received a call from chase that my account was again past due. Frustrated |
| they said they can not. They are deflecting responsibility. | 1 | 0.0% | XXXX lied to my multiple times. First |
| they said they can return my past due fee | 1 | 0.0% | I found these charges when I check my online banking. So I call them |
| they said they could n't help me and that I needed to call support. A support agent spoke to the teller | 1 | 0.0% | because I was moving. A branch employee had me fill out some paperwork |
| they said they could not assist me unless I emailed them from the email used to obtain the loan | 1 | 0.0% | at the beginning of XXXX I saw a personal loan from XXXX on my credit report |
| they said they could see the {$560.00} on my account. Instead | 1 | 0.0% | I submitted an XXXX request to move away from the XXXX repayment plan to a new XXXX plan |
| they said they couldnt talk to us and said that we should reach out to Shellpoints lawyer. We never got that information clarified. | 1 | 0.0% | our counselor forwarded an email to us from Shellpoints lawyer stating My client is proposing to defer the principal amount of {$25000.00} |
| they said they do not work with Capital One and I was therefore unable to make a payment. I have also tried to call Capital One multiple times to resolve this issue | 1 | 0.0% | XXXX and XXXX XXXX |
| they said they don't know so I asked them to email me these terms | 1 | 0.0% | Case # XXXX |
| they said they had no information to provide me right now on phone | 1 | 0.0% | I never got an answer ( by phone or by email ). Then I called them back again multiple times on XXXX. Each time |
