Total complaints
1
Filed since Agai
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they said the XXXX claim was declined and that they would not refund the money! I can't XXXX believe this! Someone STOLE {$400.00} from a XXXX year old 's account and our bank that we TRUST with ALL of our personal and business accounts's complaint history from CFPB public records. 1 consumers have filed complaints since Agai. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Agai
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they said the XXXX claim was declined and that they would not refund the money! I can't XXXX believe this! Someone STOLE {$400.00} from a XXXX year old 's account and our bank that we TRUST with ALL of our personal and business accounts's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| no word from WF within the next 10 days | 1 |
| State | Complaints |
|---|---|
| won't refund our money?! | 1 |
| Issue | Complaints |
|---|---|
| but they said they literally couldn't find the second XXXX claim that was filed on XX/XX/XXXX! I gave them case numbers | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they said the XXXX claim was declined and that they would not refund the money! I can't XXXX believe this! Someone STOLE {$400.00} from a XXXX year old 's account and our bank that we TRUST with ALL of our personal and business accounts has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Agai, and the most recent logged activity is Again, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they said the XXXX claim was declined and that they would not refund the money! I can't XXXX believe this! Someone STOLE {$400.00} from a XXXX year old 's account and our bank that we TRUST with ALL of our personal and business accounts reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "no word from WF within the next 10 days", and the single most common underlying issue is "but they said they literally couldn't find the second XXXX claim that was filed on XX/XX/XXXX! I gave them case numbers".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they said the XXXX claim was declined and that they would not refund the money! I can't XXXX believe this! Someone STOLE {$400.00} from a XXXX year old 's account and our bank that we TRUST with ALL of our personal and business accounts: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they said the XXXX claim was declined and that they would not refund the money! I can't XXXX believe this! Someone STOLE {$400.00} from a XXXX year old 's account and our bank that we TRUST with ALL of our personal and business accounts has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they said the XXXX claim was declined and that they would not refund the money! I can't XXXX believe this! Someone STOLE {$400.00} from a XXXX year old 's account and our bank that we TRUST with ALL of our personal and business accounts has a 0% timely response rate to CFPB complaints.
The most common issue reported against they said the XXXX claim was declined and that they would not refund the money! I can't XXXX believe this! Someone STOLE {$400.00} from a XXXX year old 's account and our bank that we TRUST with ALL of our personal and business accounts is "but they said they literally couldn't find the second XXXX claim that was filed on XX/XX/XXXX! I gave them case numbers" in the "no word from WF within the next 10 days" product category.
Read our methodology — how this data is sourced, computed, and verified.