Total complaints
1
Filed since XX/X
2026 data Public-data reference. official source
they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XX/X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae complaint mix by product
- Navient called 1 100.0% – 0% relief
How they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Navient called my mom and let her know as the co-signer | 1 |
Top States
| State | Complaints |
|---|---|
| a collections agency. Navient never advised me to seek legal advice for verbage I didn't understand and was mocked when I asked what forebearance/deferments we're and how they effect the principal and longevity if the loan and/or any implications doing either may have. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| basically informed her she could either pay the loan down or other actions could be taken ; liens/garnishments/bankruptcy. When my mom became upset | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae
they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Navient called my mom and let her know as the co-signer", and the single most common underlying issue is "basically informed her she could either pay the loan down or other actions could be taken ; liens/garnishments/bankruptcy. When my mom became upset".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae have?
they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae respond to complaints on time?
they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae?
The most common issue reported against they said the statement would be available online by the middle of the month. I was never informed they were/were n't a division of Sallie Mae is "basically informed her she could either pay the loan down or other actions could be taken ; liens/garnishments/bankruptcy. When my mom became upset" in the "Navient called my mom and let her know as the co-signer" product category.
Read our methodology — how this data is sourced, computed, and verified.
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