they said their system states we were denied because they made XXXX calls to us on the XXXX and XXXX and we did not answer the phone one of which they said we hung up on. We never hung up on anyone. It is important to note they never left a voice mail and called during working hours when we were at work. We did call back 2 times in XXXX to check in to see how things were going and neither time where we told there was a problem. In fact we were told everything was fine and moving forward.

What the CFPB Record Shows About they said their system states we were denied because they made XXXX calls to us on the XXXX and XXXX and we did not answer the phone one of which they said we hung up on. We never hung up on anyone. It is important to note they never left a voice mail and called during working hours when we were at work. We did call back 2 times in XXXX to check in to see how things were going and neither time where we told there was a problem. In fact we were told everything was fine and moving forward.

they said their system states we were denied because they made XXXX calls to us on the XXXX and XXXX and we did not answer the phone one of which they said we hung up on. We never hung up on anyone. It is important to note they never left a voice mail and called during working hours when we were at work. We did call back 2 times in XXXX to check in to see how things were going and neither time where we told there was a problem. In fact we were told everything was fine and moving forward. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they said their system states we were denied because they made XXXX calls to us on the XXXX and XXXX and we did not answer the phone one of which they said we hung up on. We never hung up on anyone. It is important to note they never left a voice mail and called during working hours when we were at work. We did call back 2 times in XXXX to check in to see how things were going and neither time where we told there was a problem. In fact we were told everything was fine and moving forward. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "This letter stated : You were previously offered a permanent Loan Modification. The terms of the Loan Modification Agreement required that you remit all copies of the agreement properly signed and notarized", and the single most common underlying issue is "by all borrowers within the time allowed. Unfortunately".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they said their system states we were denied because they made XXXX calls to us on the XXXX and XXXX and we did not answer the phone one of which they said we hung up on. We never hung up on anyone. It is important to note they never left a voice mail and called during working hours when we were at work. We did call back 2 times in XXXX to check in to see how things were going and neither time where we told there was a problem. In fact we were told everything was fine and moving forward.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.