Total complaints
1
Filed since I re
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows still no information. I called Tuesday and they said it should be going to the next process sometime soon. So I called back later Tuesday with no update. I called Wednesday's complaint history from CFPB public records. 1 consumers have filed complaints since I re. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I re
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How still no information. I called Tuesday and they said it should be going to the next process sometime soon. So I called back later Tuesday with no update. I called Wednesday's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Michigan. They received my check by XXXX the next day. I called Freedom Mortgage on XX/XX/XXXX afternoon to confirm that they had it and wanted to know the next steps and the processing time frame. They said the mail room had up to two days to process it. It was uploaded on XX/XX/XXXX. From there it went to their processing department. They would have up to 5 days. Since XX/XX/XXXX was the date it was uploaded | 1 |
| State | Complaints |
|---|---|
| and they said it got uploaded on XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| up to 5 days. From Monday - Friday the XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
still no information. I called Tuesday and they said it should be going to the next process sometime soon. So I called back later Tuesday with no update. I called Wednesday has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I re, and the most recent logged activity is I received, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, still no information. I called Tuesday and they said it should be going to the next process sometime soon. So I called back later Tuesday with no update. I called Wednesday reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Michigan. They received my check by XXXX the next day. I called Freedom Mortgage on XX/XX/XXXX afternoon to confirm that they had it and wanted to know the next steps and the processing time frame. They said the mail room had up to two days to process it. It was uploaded on XX/XX/XXXX. From there it went to their processing department. They would have up to 5 days. Since XX/XX/XXXX was the date it was uploaded", and the single most common underlying issue is "up to 5 days. From Monday - Friday the XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating still no information. I called Tuesday and they said it should be going to the next process sometime soon. So I called back later Tuesday with no update. I called Wednesday: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
still no information. I called Tuesday and they said it should be going to the next process sometime soon. So I called back later Tuesday with no update. I called Wednesday has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
still no information. I called Tuesday and they said it should be going to the next process sometime soon. So I called back later Tuesday with no update. I called Wednesday has a 0% timely response rate to CFPB complaints.
The most common issue reported against still no information. I called Tuesday and they said it should be going to the next process sometime soon. So I called back later Tuesday with no update. I called Wednesday is "up to 5 days. From Monday - Friday the XXXX" in the "Michigan. They received my check by XXXX the next day. I called Freedom Mortgage on XX/XX/XXXX afternoon to confirm that they had it and wanted to know the next steps and the processing time frame. They said the mail room had up to two days to process it. It was uploaded on XX/XX/XXXX. From there it went to their processing department. They would have up to 5 days. Since XX/XX/XXXX was the date it was uploaded" product category.
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