2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 4.6K–4.6K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
stating that before the business account could be opened 1
stating that charges appeared valid 1
stating that Chase has the right to close my accounts without informing me and that I was permanently banned from banking with them. 1
stating that Dovenmuehle does not want to remove the erroneous reporting 1
stating that even a short sale is listed as a foreclosure. 3
stating that I applied for the SAVE program ; I was placed in Exceptional Discretionary Forbearance on XXXX and then I received a letter saying I was approved with a payment amount and date. I asked what the Exceptional Discretionary Forbearance was for 1
stating that I failed to respond to their letters 1
stating that I had nothing to do with those withdrawals- it was blatant fraud. Since then I have left numerous messages with PNC 's Customer Service line and even on their Fraud Investigation line. I got a phone call once from ( sp? ) XXXX XXXX 1
stating that I had received the services purchased 1
stating that I have some attorney representing me 1
stating that I must request documents by mail 1
stating that I needed to repair my property in order to avoid foreclosure. I moved in with my parents after the fire 1
stating that I owe them {$340.00}. Saying that I still owe the {$250.00} plus late fees. I called Lowes and they said that they sent me a refund check for {$250.00} on XXXX XXXX. I never received this check and asked Lowes to produce the check with my name on the back and said they did not have too. That I still owed them money. I never received the check nor did my wife whose name is on the account. I cancelled the account I the account is paid off but they still want money from me.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,93277,Older American,Consent provided,Web,2023-12-12,Closed with monetary relief,Yes,N/A,7989831 1
stating that I owed {$2700.00} 1
stating that I was not getting my property and then threatened to call the police. 1
stating that I was not informed it would take my check five business days to clear and requested that they cancel the deposit or release my funds. XXXX responded dismissively and suggested that I take my checks and deposit them at another bank while I wait. '' Shocked by this suggestion 1
stating that I would be sent a cashier 's check if I was owed money after the investigation. It's been over two weeks since then 1
stating that I would not be given the miles 1
stating that Im not getting approved because Im being furloughed and is not working ; therefore 1
stating that it had set off a loan # XXXX which satisfied all or part of the outstanding debt in the amount of {$10000.00}. Since this was Saturday we could not pursue it further. I was unable to pay my bills. XX/XX/XXXX XXXX and I went to the Access Center in XXXX 1
stating that it is incorrectly reported as a charged-off account with a balance due. Please provide proof of the charge-off or delete the negative payment status. I do not agree with the results of your investigation. I request documentation or removal of the negative information. 1
stating that it secures a debt in the principal amount of {$24000.00}. 1
stating that it was opened under my name '' and remains vali 1
stating that it was a partial payment 1
stating that it was contrary to what I had been told numerous times. I mentioned that team lead XXXX said she could handle this and that the previous week they had IT working on the resolution. He again stated that the notes said I had to contact my school. He again repeated that XXXX had made this ultimate determination. 1
stating that it was under investigation by the bank. They did however provide me with a direct number for law enforcement use and to provide that to the Sheriffs Office. They assured me they would cooperate with law enforcement without requiring a subpoena. The county Sheriff agent contacted me later to inform me that the call was unanswered and that he received no return call from the voicemail he provided them. 1
stating that it would be turned over to an associate '' and I would be contacted by the Advocate Department who would then work with me 1
stating that MoneyGram did in fact process and receive the {$4000.00}. As a result 1
stating that multiple payments were not received/missing. These payments include XX/XX/XXXX 1
stating that my account was in the clear and that I could resume business as usual. 1
stating that my auto payments had been cancelled. A week later 1
stating that my contract was out of compliance and that if the matter was not resolved that day 1
stating that my dispute was denied 1
stating that my FSA funds had been forfeited on XX/XX/2023 - an action that was taken without my consent or prior knowledge. 1
stating that my loans were in the 6-month grace period 1
stating that my mother could no longer live alone. For that they are charging me 1 months rent and endless fees. Plus whatever else they wanted to make up. I can tell you that my mother lived in the complex also 1
stating that my SSN and DOB were exposed in a data breach with no timeline givenmeaning I have no idea how long my identity has been compromised. 1
stating that my Synchrony Home account ( account no ending in XXXX ) has been closed and that I have XXXX balance. Second letter dated XX/XX/XXXX 1
stating that my university must complete their printed form and provide a manual signaturesrequirements that do not exist in XXXX enrollment verification system. 1
stating that no appointment took place 1
stating that payment after the end of month will affect your credit. 1
stating that she was still looking into it. 1
stating that she would escalate my claim and provide a call back by the end of business. She provided me her email 1
stating that she would remove them both 2
stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made 1
stating that the account had been verified and making no corrections to the tradelinean outcome that clearly reflects a lack of reasonable reinvestigation 1
stating that the call is to collect on a debt that is owed. ( voicemail attached ). I called this representative to understand why the phone call and realizing the company was again attempting to collect on the already noted disputed debt. As I gave XXXX information that there has already been communications by me on behalf of my daughter and the amount sought has been disputed because it requires a court judgement. She began to tell me that the debt was valid and owed by XXXX and her credit was affected on XX/XX/XXXX. During this call 1
stating that the clause in the box at the top of the contract allowed XXXX XXXX to transfer the contract to an Assignee. '' I informed both 1
stating that the customer needed to be packed 1
stating that the dispute had been resolved in my favor. On XX/XX/XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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