Total complaints
1
Filed since Upon
2026 data Public-data reference. official source
stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made's complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Upon
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made complaint mix by product
- I discovered 1 100.0% – 0% relief
How stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I discovered that while some of the excess payment had been allocated | 1 |
Top States
| State | Complaints |
|---|---|
| meaning the excess payments made since XXXX would largely be untouchable. After further pushing | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| chat XXXX. He told me that they could not help the situation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made
stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon check, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I discovered that while some of the excess payment had been allocated", and the single most common underlying issue is "chat XXXX. He told me that they could not help the situation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made have?
stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made respond to complaints on time?
stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made has a 0% timely response rate to CFPB complaints.
What is the most common complaint about stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made?
The most common issue reported against stating that Synchronys policies only allows money to be reallocated if the request is made within 60 days of the payment being made is "chat XXXX. He told me that they could not help the situation" in the "I discovered that while some of the excess payment had been allocated" product category.
Read our methodology — how this data is sourced, computed, and verified.
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