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Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 4.6K–4.7K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
stating that the documents were insufficient. 1
stating that the draw period for our Flex Equity account would expire on XX/XX/XXXX.The letter furthermore stated 1
stating that the funds would be held for 120 days. This decision was made without returning the funds to my client or allowing for a payout to me 1
stating that The information reviewed as part of the investigation does not support your claim that this account was fraudulently opened using personal information and that I am responsible both for the account and charges in question. There was no explanation as to how they came to this erroneous conclusion(which contradicted all Id been told) and apparently no way to appeal. 1
stating that the owner of the vehicle and the company that is sending out the statement is XXXX and I need to deal with them. I have been dealing with this issue since then. Noone is willing to give me any explanation of : 1. why the vehicle was not thoroughly inspected on the day of return XX/XX/XXXX and I was not issued a copy of the inspection report? 1
stating that the reason for the geolocation 1
stating that the transactions were authorized 1
stating that the transactions were authorized because my XXXX XXXX was used and no temporary credit was provided I dispute this denial on the following grounds : Unauthorized Access : I did not authorize these transactions. The funds were transferred by a thief who gained access to my unlocked phone through physical theft and duress. 1
stating that the XXXX was the incorrect form 1
stating that their research confirmed it was me who authorized the withdraw of the {$5000.00} from my account and for that reason 1
stating that there was nothing left for me to do other than file yet another Dispute? 1
stating that they are unable to locate my file! I never contacted Equifax XXXX by phone 1
stating that they could not provide my own tracking history. 1
stating that they did not have to and simply recited the reasons for credit card account closure 1
stating that they did not receive the information requested and the case is closed. Obviously 1
stating that they do not have any relationship 1
stating that they never received the check!!! 1
stating that they received my letter but would not be processing my disputes because they again did not think it was sent by me. 1
stating that they verified the debt and included an account summary which didn't validate that this is my debt ( Doc attached ). The 3rd letter from LVNV Funding - C/O XXXX XXXX 1
stating that they were waiting for the back office to create security questions for authentication. 1
stating that they will not return the {$15000.00} and that my account has been closed. 1
stating that they will remove the negative mark. This was tough for me because Toyota is the only negative mark on my report. 1
stating that they will remove the negative mark. This was tough for me because XXXX is the only negative mark on my report. 2
stating that this number has been removed ''. When I asked him why MY TIME was wasted calling 1
stating that under the FDCPA and case law 1
stating that vendor documentation was proprietary. This refusal prevented me from obtaining insurance reimbursement and from verifying whether the work billed was necessary or completed. 1
stating that we owe $XXXX (again 1
stating that we were behind. After sending my receipts 1
stating that XXXX XXXX and XXXX XXXX had received my letter and the matter would be escalated '' and apologizing for how we had been treated. She claimed a check would be sent to us. That hasn't happened and XXXX voicemails to XXXX XXXX left XX/XX/XXXX and XXXX 1
stating that your company is the managing entity for LVNV Funding LLC 1
stating that {$500.00} is functionally unusable. I was told that the card was auto-approved at that amount and that a review could be initiated. The representative explained that Elans algorithm looks at the limits of existing cards and that 1
stating the account was already in dispute even after the investigation was completed on XXXX. 1
stating the case status as InProgress ''. 1
stating the merchants response 1
stating the purchase was ineligible for protection. 1
stating the re-evaluation on my claim of {$1300.00} had been completed 1
stating the Results of Our Reinvestigation 3
stating the review would be internal with no updates. 1
stating the transaction was authorized and there was no processing error. 1
stating they closed at XXXX. I have email correspondence with the owner I presume 1
stating they didn't have any information about my account. This back-and-forth continued 1
stating they do n't have anythig to do with Citibanks/Citimortgage 's settlement 1
stating they needed my consent to release this information. My previous requests to them WAS my consent- no further consent from me was necessary. 1
stating they needed to extend the investigation and I would be contacted at a later time. When I received follow up from XXXX 1
stating they updated that same inaccurate XXXX XXXXXXXX XXXX address on my credit file 1
stating they want the entire {$73000.00} 1
stating they were still pending receipt of the other two items. Each time we called to follow-up status of their receipt 1
stating they would decide in XXXX months whether I would ever regain access to my remaining moneyover {$400.00}. 1
stating they would not honor my payments and would not accept any future presentments. 1
stating this is a refund due to me because of the one-time IDR adjustment. She expressed confusion as to why I had not yet received the refund 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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