2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.5K companies starting with "S"

Showing 4.5K–4.5K of 5.5K

Company Complaints
stating : XXXX XXXX account was not currently reporting on my credit report. 1
stating ; HUD has determined that no reasonable cause exists to believe that a discriminatory housing practice has occurred ''. I find that interesting 1
stating a business 2
stating a credit was requested within 7 business days XXXX XXXX Treatment of credit balances ; account termination. 1
stating a review needed to be put in place and no need for documentation 1
stating activation attempts suggest someone knows your credentials. Both written responses contradict each other and ignore Apples documented confirmation that no wallet is active.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
stating he had no idea how much extra 1
stating how nice my friend was 1
stating I have a new 30 day late missed payment now consecutively each month. My credit score is dropping each month due to Experian re-aging this account 1
stating I owed them {$10000.00}. Despite providing proof of the canceled check cashed by XXXX 1
stating I owed them {$3800.00}. They sued me and won a default judgement citing that they had served me but did not. I was not properly served according to G.S.1-75.10 ( 5 ) and G.S. 1-75-11. I filed a motion Rule 60 and was not prepared due to the courts using XXXX 1
stating I owed them {$3800.00}. They sued me and won a default judgement citing that they had served me but did not. I was not properly served according to G.S.1-75.10 ( 5 ) and G.S. 1-75-11. I filed a motion Rule XXXX and was not prepared due to the courts using XXXX 1
stating I spoke with our legal department and we will be denying any claims at this point. You will need to go after XXXX XXXX XXXX XXXX who sent you the actual invoice. They are not a customer of M & T Bank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,,XXXXX,,Consent provided,Web,2020-09-06,Closed with explanation,Yes,N/A,3833054 1
stating I was approved or preapproved for a loan and being denied wasnt an uplifting nor fair moment and I fault Credit Karma for that. 1
stating I work with loan forgiveness and you don't know what you're talking about 1
stating I would start making payments however I wanted to discuss the charges first before beginning payments on what I did not owe 1
stating if I bring the car back. He would personally take the XXXX XXXX out of the car. I tried to go over his head 1
stating in part that they are overloaded with credit requests and that they have n't gotten to your account yet 1
stating insufficient disposable income. 1
stating it is a third-party charge outside their responsibility. 1
stating it is with them 1
stating it was an incorrect code. I tried calling Equifax this morning. On the first attempt 1
stating it was company policy. This call was recorded by Capital One. Capital One 's failure to adequately notify me about the autopay deactivation 1
stating it was denied because I didn't pay on the XXXX. I've paid after the XXXX throughout the year 1
stating it was in my favor 1
stating it was insufficient to reinstate 1
stating it was subjective. 1
stating its the developers decision and directing you back to XXXX. 1
stating my account information was compromised. I would like to thank you in advance for your prompt attention in this matter.,,CITIZENS FINANCIAL GROUP 1
stating my application is complete and a decision will be made by XX/XX/XXXX. 2
stating my denial letter was sufficient. 1
stating my server as of XX/XX/XXXX is Fay Servicing 1
stating neither I nor anyone else I knew 1
stating Nelnet will let you know if anything further is needed ) 1
stating no error occurred on their end. This has left me without the stolen funds ( totaling {$500.00} ) 1
stating no error occurred. I respectfully believe that my case was not adequately reviewed or that critical information was overlooked during your investigation. 1
stating now that the entity that currently owns the loan and hold the Note is Bank of America 1
stating only : XXXX XXXX XXXX VERIFIED AS REPORTED No documentation 1
stating only that they have 10 business days to complete the investigation. 1
stating please let me know asap on the current home being rented 1
stating she could not answer my questions. I was very upset and frustrated at this point 1
stating she was resigning and overwhelmed with workload 1
stating she was the one who initiated tge transaction but due to some internal issues with her bank 1
stating simply 1
stating that she just got the documents today 1
stating that the cardholder approved the charges on the cardholder 's device 1
stating that : a. ) said creditor is the HOLDER IN DUE COURSE of the above referenced account. 52
stating that a deferment on my loan had been granted ( starting XX/XX/XXXX through XX/XX/XXXX ). ( Exhibit 5 ) I never requested a deferment to XXXX and the deferment was being backdated. I called XXXX and told them that I never requested a deferment. XXXX told me that it was an in-school deferment 1
stating that a late payment will be reported. I was frustrated as we were not getting anywhere in the conversation 1
stating that any deductible exceeding {$1000.00} was unable to being accepted '' ( see attached file ). 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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