2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.5K companies starting with "S"

Showing 3.9K–4.0K of 5.5K

Company Complaints
someone with a leased office that doesn't come in every day could still conduct illegal activity. This is why this alleged policy doesnt make logical sense to me and all the players just shrugged with an oh well. No one advocated for me. I've attached some items and note that no one ever responded to my emails as if they didn't want to put anything in writing.,,JPMORGAN CHASE & CO.,CA,902XX,,Consent provided,Web,2024-08-13,Closed with explanation,Yes,N/A,9783610 1
someone with access to my then-current Discover card went on an online shopping spree for fancy ladys shoes and cosmetics gift cards. I know she had access to that account number because I gave it to her in an attempt to help her with the plane tickets to the funeral. She would also have access to my SSN from my dads records (Keep this detail in mind. Its going to come up later!) 1
someone with access to my then-current XXXX XXXX went on an online shopping spree for fancy ladys shoes and cosmetics gift cards. I know she had access to that account number because I gave it to her in an attempt to help her with the plane tickets to the funeral. She would also have access to my SSN from my dads records (Keep this detail in mind. Its going to come up later!) 1
someplace I have not lived at since XX/XX/XXXX,,D2 Management LLC,IL,60124,,Consent provided,Web,2017-07-12,Closed with explanation,Yes,N/A,2571903 1
something about the payments would be too high for me. I asked at that time if I possibly negotiate the amount that was owed. Which at that time was approx.. {$18000.00} and I was told no. Anyway 1
something called ACH. The banker told me the customer service told her to tell me to wait XXXX weeks just to send me away 1
something else of a similar character. The note and the auto are inseparable. SAFCO. 1
something I was told wasn't possible. XX/XX/XXXX 1
something I was verbally told by the leasing office was fine 1
something I've aspired to since childhood 1
something is and they are making me pay for it with my time. 1
something is still wrong 1
something is wrong. 1
SOMETHING LIKE : DUDE 1
something must be done about this ASAP! I have enclosed documentation to show as of today the error still havent been taken care of 1
something that could help me pay this debt and other expenses that I had acquired. This was just around the time the market crashed. From XX/XX/XXXX to XX/XX/XXXX I found myself at XXXX different jobs. One job that forced me to have a credit card for travel 1
something that my husband and I had to do and would n't wish on anyone. But instead of being able to work our way back 1
something that the FIRST rep established on XXXX. After finally getting my XXXX updated and showing what was requested 1
something they confirmed would occur ; - The general forbearance I canceled in order to save that time 1
something they could be proud of 1
something which I had filled out online 1
sometime between the XXXX and XXXX reports 1
sometime I thinking the I never going to pay off that credit card. Something important the interest 1
sometimes 1
sometimes by only a few cents. 1
sometimes changing without a 30 billing period in between. The amounts reported continue to fluctuate up and down and have been more and sometimes less than the amount of the monthly payment.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,TX,774XX,,Consent provided,Web,2018-06-26,Closed with explanation,Yes,N/A,2946156 1
sometimes I was told this information simultaneously on the same day speaking with different reps. All the information was conflicting and misleading. 1
sometimes ignoring information it had that contradicted the furnishers response. Finally 4
sometimes in XXXX 1
sometimes it works and sometimes it doesnt. The reason for that conversation is that my home was placed in Trust and recorded in the county register 1
sometimes make credit adjustments due to extremely old user errors ( such as missed payments ) 1
sometimes multiple times a da 1
sometimes multiple times per day. 1
sometimes skipped a month 1
sometimes that same day. And I no longer even use it but I continue to be harmed by it because of it. Experian also has old information and they ding you for old discrepancies. For example 1
sometimes they'll give you the wrong business hours if you need to call back due to work or whatever. I ended about two years ago paying I believe {$6500.00} 1
sometimes to several different mortgage company employees 1
sometimes we would aruge over the phone.Because theyre telling me 1
sometimes XXXX times. 1
someway to solved 1
somewhere in the XXXX XXXX XXXX XXXX How he got that new card info 1
Sommars & Associates 1
Sonali Exchange Co. Inc 3
Sonnek & Goldblatt, Ltd. 5
Sonnenschein Financial Services, Inc. 20
Sonora Lending Corporation 1
soon after doing this 1
SOP Pioneer Partners LP 76
Sorensen Auto Plaza 1
sorry 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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