Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows sometimes changing without a 30 billing period in between. The amounts reported continue to fluctuate up and down and have been more and sometimes less than the amount of the monthly payment.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,TX,774XX,,Consent provided,Web,2018-06-26,Closed with explanation,Yes,N/A,2946156's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How sometimes changing without a 30 billing period in between. The amounts reported continue to fluctuate up and down and have been more and sometimes less than the amount of the monthly payment.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,TX,774XX,,Consent provided,Web,2018-06-26,Closed with explanation,Yes,N/A,2946156's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the latest being inXX/XX/2017. The law states that creditors can not increase the balances and past due amounts on charged off accounts but are allowed to charge interest but only up to a certain percentage. At the time of the account being reported as charged off in XX/XX/2017 the balance was XXXX. Creditors are required to maintain the charged off amount when reporting plus a limited amount of interest | 1 |
| Issue | Complaints |
|---|---|
| but the amount of the increase that has been/is being reported is inconsistent with the monthly payment amount of XXXX. My balances over the last few months have fluctuated from XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
sometimes changing without a 30 billing period in between. The amounts reported continue to fluctuate up and down and have been more and sometimes less than the amount of the monthly payment.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,TX,774XX,,Consent provided,Web,2018-06-26,Closed with explanation,Yes,N/A,2946156 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The credit, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, sometimes changing without a 30 billing period in between. The amounts reported continue to fluctuate up and down and have been more and sometimes less than the amount of the monthly payment.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,TX,774XX,,Consent provided,Web,2018-06-26,Closed with explanation,Yes,N/A,2946156 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the latest being inXX/XX/2017. The law states that creditors can not increase the balances and past due amounts on charged off accounts but are allowed to charge interest but only up to a certain percentage. At the time of the account being reported as charged off in XX/XX/2017 the balance was XXXX. Creditors are required to maintain the charged off amount when reporting plus a limited amount of interest", and the single most common underlying issue is "but the amount of the increase that has been/is being reported is inconsistent with the monthly payment amount of XXXX. My balances over the last few months have fluctuated from XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating sometimes changing without a 30 billing period in between. The amounts reported continue to fluctuate up and down and have been more and sometimes less than the amount of the monthly payment.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,TX,774XX,,Consent provided,Web,2018-06-26,Closed with explanation,Yes,N/A,2946156: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
sometimes changing without a 30 billing period in between. The amounts reported continue to fluctuate up and down and have been more and sometimes less than the amount of the monthly payment.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,TX,774XX,,Consent provided,Web,2018-06-26,Closed with explanation,Yes,N/A,2946156 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
sometimes changing without a 30 billing period in between. The amounts reported continue to fluctuate up and down and have been more and sometimes less than the amount of the monthly payment.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,TX,774XX,,Consent provided,Web,2018-06-26,Closed with explanation,Yes,N/A,2946156 has a 0% timely response rate to CFPB complaints.
The most common issue reported against sometimes changing without a 30 billing period in between. The amounts reported continue to fluctuate up and down and have been more and sometimes less than the amount of the monthly payment.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,TX,774XX,,Consent provided,Web,2018-06-26,Closed with explanation,Yes,N/A,2946156 is "but the amount of the increase that has been/is being reported is inconsistent with the monthly payment amount of XXXX. My balances over the last few months have fluctuated from XXXX" in the "the latest being inXX/XX/2017. The law states that creditors can not increase the balances and past due amounts on charged off accounts but are allowed to charge interest but only up to a certain percentage. At the time of the account being reported as charged off in XX/XX/2017 the balance was XXXX. Creditors are required to maintain the charged off amount when reporting plus a limited amount of interest" product category.
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