Total complaints
1
Filed since Fina
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows something about the payments would be too high for me. I asked at that time if I possibly negotiate the amount that was owed. Which at that time was approx.. {$18000.00} and I was told no. Anyway's complaint history from CFPB public records. 1 consumers have filed complaints since Fina. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Fina
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How something about the payments would be too high for me. I asked at that time if I possibly negotiate the amount that was owed. Which at that time was approx.. {$18000.00} and I was told no. Anyway's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| around late XX/XX/XXXX I called again and I was told that PHH Mortgage is now the holder of this loan and they had no records of my application for a loan modification with Ocwen and they keep asking for XXXX XXXX. I keep telling them that she has passed away and I was the administrated of her affairs. I submitted all paperwork to Ocwen on XX/XX/XXXX. So they entered my named and told me I needed to submit a application for a loan modification with them. So I did on XX/XX/XXXX and filed yet another application for a loan modification for the second time but this time it was PHH mortgage. I was told that it will take up to 30 days. So | 1 |
| State | Complaints |
|---|---|
| they instructed me at that time to submit another application which I did XX/XX/XXXX. Again I waited and again I received several phone calls from PHH Mortgage stating that they are calling to collect a debt and when did I plan to pay the back mortgage payments | 1 |
| Issue | Complaints |
|---|---|
| I was told that a payment would not be accepted from me and the application is still being reviewed. So I waited for their decision. After 30 days past and I did not hear from them I called PHH mortgage | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
something about the payments would be too high for me. I asked at that time if I possibly negotiate the amount that was owed. Which at that time was approx.. {$18000.00} and I was told no. Anyway has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fina, and the most recent logged activity is Finally, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, something about the payments would be too high for me. I asked at that time if I possibly negotiate the amount that was owed. Which at that time was approx.. {$18000.00} and I was told no. Anyway reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "around late XX/XX/XXXX I called again and I was told that PHH Mortgage is now the holder of this loan and they had no records of my application for a loan modification with Ocwen and they keep asking for XXXX XXXX. I keep telling them that she has passed away and I was the administrated of her affairs. I submitted all paperwork to Ocwen on XX/XX/XXXX. So they entered my named and told me I needed to submit a application for a loan modification with them. So I did on XX/XX/XXXX and filed yet another application for a loan modification for the second time but this time it was PHH mortgage. I was told that it will take up to 30 days. So", and the single most common underlying issue is "I was told that a payment would not be accepted from me and the application is still being reviewed. So I waited for their decision. After 30 days past and I did not hear from them I called PHH mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating something about the payments would be too high for me. I asked at that time if I possibly negotiate the amount that was owed. Which at that time was approx.. {$18000.00} and I was told no. Anyway: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
something about the payments would be too high for me. I asked at that time if I possibly negotiate the amount that was owed. Which at that time was approx.. {$18000.00} and I was told no. Anyway has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
something about the payments would be too high for me. I asked at that time if I possibly negotiate the amount that was owed. Which at that time was approx.. {$18000.00} and I was told no. Anyway has a 0% timely response rate to CFPB complaints.
The most common issue reported against something about the payments would be too high for me. I asked at that time if I possibly negotiate the amount that was owed. Which at that time was approx.. {$18000.00} and I was told no. Anyway is "I was told that a payment would not be accepted from me and the application is still being reviewed. So I waited for their decision. After 30 days past and I did not hear from them I called PHH mortgage" in the "around late XX/XX/XXXX I called again and I was told that PHH Mortgage is now the holder of this loan and they had no records of my application for a loan modification with Ocwen and they keep asking for XXXX XXXX. I keep telling them that she has passed away and I was the administrated of her affairs. I submitted all paperwork to Ocwen on XX/XX/XXXX. So they entered my named and told me I needed to submit a application for a loan modification with them. So I did on XX/XX/XXXX and filed yet another application for a loan modification for the second time but this time it was PHH mortgage. I was told that it will take up to 30 days. So" product category.
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