2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 3.3K–3.3K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
so much time has passed that XXXX no longer holds that tracking information. Luckily 1
so much work to build my credit just to be destroyed by a collection account like that 1
so my account will not be reported as in delinquency.,,TD BANK US HOLDING COMPANY,NY,110XX,,Consent provided,Web,2023-01-13,Closed with explanation,Yes,N/A,6441596 1
so my Auntie-never married 1
so my credit should be immaculate. I would like all the above-mentioned accounts to be corrected and a report that reflects the corrections at your earliest convenience as this has cost me time 3
so my escrow reflects the correct balance. This will also cause my mortgage to remain at its current payment {$1300.00}. I also want the late payments removed from my credit report as it has negatively impacting my credit and lowered my score. I do NOT need a modification as I have not missed ANY payments. I have enclosed all paperwork including bank/mortgage statements reflecting Carrington receiving all payments from me 1
so my finance statement was not a problem 1
so my husband and I signed up to have them check to see the loan rates. The person that he stated is their person in XXXX ( called XXXX XXXX XXXX ) was named XXXX and he would be off on Wednesday 1
so my loan consolidation is just sitting there and not being worked on. She told me since XX/XX/XXXX is the holiday 1
so my monthly payment averages over {$900.00}. 1
so my questions will be redundant. Once I open this dispute 1
so my request was in writing 1
so my student aid was in fact canceled. On or about the second day of attendance 1
so my wife called the bank. The call center employees then proceeded to give multiple versions of what the payments I had remitted were for and denied they offered a settlement. 1
so my {$98.00} per month payment for FEMA 's Flood insurance was obviously a fraudulent attempt to extort more money. Moreover 1
so no one is helping me. 1
so no pin was used. Second 1
so no upgrades nor any options were ever made. 1
so no. Placed back on hold for 1 hour 2 minutes total and call disconnected. 1
so nobody in this house is buying {$800.00} worth of makeup for my wife or XXXX daughter - we use XXXX gift cards 1
so NONE of my payments went to paying for the gasoline ( non-promotional purchase ). 1
so not only have I paid back the original loan amount 1
so not only were subsequent mortgage payments being applied to each previous month 's mortgage 1
so nothing is preventing its closure other than Wells Fargo 's arbitrary refusal. Therefore I am filing a second CFPB complaint again requesting closure of the account.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,20110,,Consent provided,Web,2026-01-13,Closed with explanation,Yes,N/A,18695255 1
so nothing prior between XXXX ( which has never changed ). Jump to today 1
so now everything I own is in my vehicle across the country and I have no way to retrieve my belongings. I need help and I feel like TitleMax and XXXX XXXX XXXX should return my belongings at their expense!,,CCF Intermediate Holdings LLC,SC,296XX,,Consent provided,Web,2025-02-06,Closed with explanation,Yes,N/A,11942346 1
so now I have to mail it to their Texas address and hope that it gets taken care of in a timely manner. 1
so now I'm responsible for paying the entire credit card bill out of my savings versus withdrawing the funds already given to me to cover the difference.,,Paypal Holdings 1
so now it's taking more time. If this does not get fixed 1
so now my payment history reflect false summaries 3
so of course NY law prevails 1
so on XX/XX/2021 I called the Insurance Department and asked for her. The CSR who answered stated Ms. XXXX wasn't in his group 1
so on XX/XX/XXXX 1
so on XX/XX/XXXX I called and left a message. She called back and left a voicemail later that day and said she had just received my fax and she would file a dispute. It took 10 more days of time ; 10 days from when US Bank XXXX XXXX faxed the information from one of their branches to Cardmember Services 1
so original terms should apply. 1
so others will not fall victim to her dishonest 1
so our account could finally be current. Once this process was finalized 1
so our inquiry is closed. We also got another letter saying the {$3400.00} charges claims were denied. Havent heard anything about the XXXX charges yet. But we are now out over {$11000.00} - with the main point being the real and accurate Wells Fargo fraud phone number IS who called us. 1
so our stories could not be more similar ) 1
so over the top by my bank without looking at my account where it would show Ms. XXXX 's previous payments. She persisted with XXXX XXXX XXXX and received information from correspondence that the HSBC had requested my date of birth and my gender and that she should be asked for these details! i will not repeat what her feelings over the matter were. Meanwhile I was completely without any contact from the HSBC inquiring about it - Yes! I am the account holder and left completely in the dark about these monies. I am both surprised and amazed that this inept attempt at making an investigation was made by the HSBC so called Compliance Department. Of course she did not know my date of birth. How silly is this and contrary to data protection values. I recontacted Ms. XXXX who had become stressed 1
so password is never needed. 1
so people will call and give them all of their data 1
so perhaps an easy target for this type of scam. webster all has a history of law suits they have settled for millions of dollars alleging the same exact thing. 1
so perhaps I missed it because of that 1
so please delete this account. 3
so please delete this account. XXXX has deleted this inaccurate account and I would love it if your company would also please delete this account from my credit report immediately. 1
so please delete this account. XXXX has deleted this inaccurate account and I would love it if your company would also please delete this account from my credit report immediately.Please delete this account from my credit report immediately. 1
so please do this as soon as you are able. The appraisal will be ordered and scheduled with the listing agent. Once we receive the completed report we will forward you a copy via email for your records. - Once you have signed your initial disclosures you will receive an email requesting a payment of {$700.00}. This is a deposit for the appraisal and application/underwriting fees and will be credited to the loan at closing. - My team will review the documents we already have on file for you. They will request any missing or updated items needed to submit your file to underwriting for initial approval. - While we are processing the loan 1
so please do your job correctly and report the correct balance closing date balance. Please correct this error. This is Defamation of Character and if you do not update my credit report with XXXX XXXX XXXX XXXX account : XXXX I will sue you in court for Defamation of character. I HAVE DOCUMENT FROM XXXX XXXX XXXX XXXX ATTACHED THAT CLEARY SAYS THE CLOSING STATEMENT BALANCE AMOUNT OF {$49.00}. 1
so please dont worry about they money. I told him I wanted to talk to XXXX XXXX and that I was going to call him. XXXX said 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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